"The first room I was assigned smelled like cigarettes and was really gross. I went back and requested a new room. I was given a new room and it was mu ... " More
In Salem
You'll find Chemeketa Community College and L. B. Day Amphitheater within 2 miles (3 km) of this hotel. Salem Armory Auditorium and Super Bounce are also within 2 miles (3 km).
Property Amenities
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Laundry facilities are provided for your convenience.
19 Oct. 2021 by Lori Chandler
Thank you for your feedback, we will be sure to share this with the Hotel management.
12 Jun. 2021 by Kathryn A
Thank you for sharing your concerns. We will address this with the hotel staff. We are sorry you were unhappy with your stay.
10 Oct. 2020 by Francisco
Just an FYI< coffeemakers are available at the Front desk for purchase, and yes, all guest must bring their own trash to the dumpster situated behind the building. Thank you.
20 Feb. 2020 by Francisco
We are so sorry that we were not able to make your stay a comfortable one. Rest assured we shall address the issues that you brought to our attention so as to ensure that it does not happy again. Please accept our sincerest apologies.
11 Feb. 2020 by GM Salem
Dear Anonymous we appreciate your candid feedback, and apologize for falling short of your expectations. We will share your comments with leadership team to help us improve on all guests experience.
11 Feb. 2020 by GM Salem
Dear Anonymous guest, I apologize on behalf of me and my staff for not meeting your expectations. Your rating will be shared with my staff and help me in the training, to meet and exceed all of our guests expectations. Please come back and we will make sure to WOW you with our service. Thanks
17 Dec. 2019 by Francisco
Since we are an extended stay hotel, all reservations and bookings are final hence we do not give out any refunds. Thank you.
13 Dec. 2019 by Francisco
Since you did not post your name we have no way of doing an investigation on your allegations. No false advertising here, the dish pack and the coffee maker ( not rented ) can be purchased at the front desk or if you find it beyond your budget there are places that sell this at a lower price. Different hotels have different registration policies and obviously we have a reason for doing so. With your numerous allegations we hope that you found a more suitable place to satisfy your requirements.
As a guest of HomeTowne Studios by Red Roof Salem, OR, you'll find a vending machine, laundry facilities, and an elevator. WiFi is free in public spaces. Free self parking is available.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
HomeTowne Studios by Red Roof Salem, OR offers 129 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries and blackout drapes/curtains. 32-inch flat-screen televisions come with cable channels. Kitchenettes offer refrigerators, stovetops, and microwaves. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.
Special check-in instructions:
The front desk is open daily from 7 AM - 11 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property does not provide dishware in the rooms. Cookware, dishware, and utensils are available for a surcharge or guests may bring their own.
This property allows guests 18 or over to check in with valid military ID.
The front desk at this property is open daily from 7 AM - 11 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
For any deposits paid in cash or check refund will be mailed within 14 days after departure, pending satisfactory room inspection.
This property’s full housekeeping service is provided every 14 days. Partial service, consisting of bed sheets exchange and trash removal, is provided every 7 days. Additional housekeeping is available for the listed fee amount per requested service.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.