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"Check in took way too long. Room assigned did not have curtains. Hotel easily and quickly reassigned to a different room. Nice room but definitely dat
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Hotel near Henry B. González Convention Center in San Antonio
City center stay
Within a 10-minute walk of this Downtown San Antonio hotel, you'll find Henry B. González Convention Center and Alamo. Alamodome is 1 mi (1.6 km) away.
Free breakfast
This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the spa tub and free continental breakfast each morning.
from CA $111
Room, 2 Double Beds, Accessible, Non Smoking (Mobility/Hearing Impaired Accessible)
Deluxe Suite, 2 Double Beds, Non Smoking (Deluxe Family Suite)
Bed Count2 Full BedsMaximum Occupancy
6 Max
Deluxe Suite, 1 King Bed, Non Smoking
Bed Count1 King BedMaximum Occupancy
4 Max
Room, 2 Double Beds, Non Smoking
Bed Count2 Full BedsMaximum Occupancy
4 Max
La Quinta Inn & Suites by Wyndham San Antonio Riverwalk ratings based on 29 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for La Quinta Inn & Suites by Wyndham San Antonio Riverwalk
Everyone (11)Couples (6)Family (7)
1 out of 5
I booked a king suite at the La Quinta Riverwalk, and when I checked in and entered my room, there was a strange man in the bed! I double-checked my key, and the room number and it was correct. He said he had been there for three days. We were both booked in the same room! As a female traveling alone, it was an extremely unsafe situation. I asked for another room that didn't have a person already in it. They gave me a small double room and never provided any housekeeping services for the 5 days I was there. I tried to call the front desk to ask for towels and for my trash to be taken out, but no one answered after calling several times and letting the phone ring for minutes at a time. Did I mention that there was a kids basketball tournament going on in the Alamodome and kids were playing basketball up and down the halls at all hours? Again, no answer at the front desk. At checkout, I asked for the manager, who said I would have to work out any refund with Travelocity. I filed a complaint on March 17th, and as of April 11th, Travelocity has not offered any kind of refund. The hotel is saying that because I stayed there, there should be no refund, even for the cost difference between the two rooms. Travelocity said it would take 4-5 business days for them to look into the issue further, but three weeks later, I have heard nothing. Noisy, dirty, unsafe, nonresponsive, and dishonest.
Posted by Robin, from Nashville on 12 Apr. 2024
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Comment from Hotel Management
12 Apr. 2024
by Ashley
Thank you for the opportunity to respond to your concerns. Service is something we take quite seriously, and we strive to exceed all guests' expectations. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. Although I cannot do anything with the rate or refunds due to our contract with Travelocity, I have noticed that you are a Wyndham Rewards member. I have taken the liberty of crediting your account with points towards a free night stay with any of our Wyndham family of brands. In addition, I will be using your review for training purposes with our teams to ensure this does not happen again. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
3 out of 5
Check in took way too long. Room assigned did not have curtains. Hotel easily and quickly reassigned to a different room. Nice room but definitely dated and it showed in the bathroom. Great location and breakfast was very good.
Posted by Brandon on 11 Feb. 2024
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4 out of 5
It was close to the Convention center where my daughter graduated
Posted by Angela on 22 Jan. 2024
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Comment from Hotel Management
27 Jan. 2024
by Ashley
Thank you for taking the time to post about your stay with us at La Quinta Inn and Suites Riverwalk. We are happy to see that you enjoyed your stay with us and our proximity to local restaurants and The Henry B. Gonzalez Convention Center. We hope to see you on your next visit to San Antonio
5 out of 5
Posted by Alejandro on 24 Dec. 2023
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5 out of 5
Everything is good
Posted by Meriam on 25 Nov. 2023
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Comment from Hotel Management
7 Dec. 2023
by AC
Thank you for your outstanding review of the hotel. I'm happy to hear that you enjoyed your stay, and we hope to see you again very soon.
5 out of 5
Staff friendly and very helpful
Posted by Marco on 22 Oct. 2023
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Comment from Hotel Management
7 Dec. 2023
by AC
Thanks for the great feedback! We’re so glad you had such a wonderful stay. I will be sure to share your kind comments with the team, they love hearing when they receive positive feedback. We hope to see you again soon!
5 out of 5
Posted by Bridget on 16 Sep. 2023
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4 out of 5
There was a used pair of underwear hanging from shower rod in bathroom that whom cleaned the room after last guest did not do a good job. Wasn’t able to book another room.
Posted by Harold on 4 Sep. 2023
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Comment from Hotel Management
14 Sep. 2023
by Ashley
Thank you for the opportunity to respond to your concerns. We are very sorry to hear that your stay at the hotel was not up to par. We will share your review with our room attendant staff to ensure improvements are made. We very much appreciate your business and thank you for staying with us.
1 out of 5
Posted by Jessica on 1 Sep. 2023
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2 out of 5
I presented my AARP upon checkin and was told by Jensen that he could give me my discount and ran my cc for the entire bill, without even asking management.
Posted by Shana on 7 May 2023
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Comment from Hotel Management
11 Jun. 2023
by Ashley
Thank you for taking the time to let us know how we are doing. I have shared your feedback with my staff and we are working to correct your concerns. Please come back and visit us when you are in the area and give us another chance to "WOW' you.
About the La Quinta Inn & Suites by Wyndham San Antonio Riverwalk
The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
Spa tub
Property Features
La Quinta Inn & Suites by Wyndham San Antonio Riverwalk offers its guests an outdoor pool, a spa tub, and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and 10 meeting rooms. Event space at this hotel measures 8999 square feet (836 square meters) and includes a conference center. The business-friendly La Quinta Inn & Suites by Wyndham San Antonio Riverwalk also features multilingual staff, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this San Antonio hotel.
347 guestrooms or units
14 levels
8999 sq ft of conference space
836 sq m of conference space
Built in 2004
Continental breakfast (free)
Poolside lounge chairs
Umbrellas for the pool
Conference center
Business facilities
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Concierge
Wedding services available
Convenience store
Television in lobby
ATM
Onsite shopping
Elevator
Smoking in designated areas
Bar or lounge
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Free WiFi
Grocery/convenience store
Laundry facilities
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired internet
Available in some public areas:
Free WiFi
, Free wired internet
Train station: San Antonio Station (1.2 km / 0.7 mi)
Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge
Room Amenities
La Quinta Inn & Suites by Wyndham San Antonio Riverwalk offers 347 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
Pillowtop beds
Flat-screen television
Satellite channels
Premium channels
Refrigerator
Microwave
Coffee maker
Shower and tub combination
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (on request)
Local calls (free)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Hotel Policies
Check-in
Check-in time starts at 4 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for USD 10 per night.
Free cribs (infant beds)!
Pet Policy
Pets: USD 25.00 per accommodation, per night
Only dogs and cats are allowed
Maximum 2 (weight limit: 75 lbs per pet)
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.
Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Children stay free
Pets Allowed-Specific Rooms Only
Service animals are allowed
Service animals are exempt from fees/restrictions
Number of children who can stay free - 2
Debit cards not accepted
Staffed front desk
LGBTQIA friendly
Children stay free 17
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are not in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Mobile key entry is not available
Food service has been amended for enhanced safety
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 250.00 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Self parking fee: USD 28.00 per night (in/out privileges)
Valet parking fee: USD 38.00 per night (in/out privileges)
Pet fee: USD 25.00 per accommodation, per night
Service animals are exempt from fees
Early check-in fee: USD 25 (subject to availability)
A late check-out fee will be charged
Rollaway bed fee: USD 10 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Quinta Inn San Antonio Riverwalk
Quinta San Antonio Riverwalk
Quinta Inn Riverwalk
Quinta Riverwalk
La Quinta San Antonio
Quinta Wyndham San Antonio Riverwalk Hotel
Quinta Wyndham Riverwalk Hotel
Quinta Wyndham San Antonio Riverwalk
Quinta Wyndham Riverwalk
San Antonio La Quinta by Wyndham San Antonio Riverwalk Hotel
Hotel La Quinta by Wyndham San Antonio Riverwalk
La Quinta by Wyndham San Antonio Riverwalk San Antonio
Hotel La Quinta by Wyndham San Antonio Riverwalk San Antonio
La Quinta Inn & Suites by Wyndham San Antonio Riverwalk Hotel
La Quinta by Wyndham San Antonio Riverwalk
La Quinta Inn Suites San Antonio Riverwalk
La Quinta Inn Suites by Wyndham San Antonio Riverwalk
La Quinta Inn & Suites by Wyndham San Antonio Riverwalk Hotel
You should know
Pool access available from 10:00 AM to 10:00 PM.
Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
