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"First was given wrong room the shower was very dirty there was roaches and ac vents are broken " More

By a verified traveller on Sun 14 Jul 2019

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Hotel Description

Motel perfectly located for exploring San Antonio

City center stay

Within 3 miles (5 km) of this San Antonio motel, you'll find Joint Base San Antonio and Brooke Army Medical Center. San Antonio River and AT&T Center are also within 6 miles (10 km).

Outdoor pool

A seasonal outdoor pool is featured at this motel, along with free self parking. There's a terrace and multilingual staff can provide around-the-clock assistance.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

QuBed San Antonio ratings based on 12 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for QuBed San Antonio

Everyone (5) Couples (2) Family (8)
1 out of 5

Posted by on 8 Nov. 2021

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2 out of 5
Is centrally located, about 10-15 from downtown and stores like HEB and Wal-Mart. Upkeep is not that great, rooms are small, beds hard and tub was peeling.

Posted by on 2 Aug. 2021

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Comment from Hotel Management

3 Aug. 2021 by Sophia CSR

Hello, Thank you for sharing your review. We are sorry for the inconvenience caused due to these issues. We never want our guests to have a bad experience. We are actively investigating your feedback with our management for prompt action. Rest assured, we never want our guests to have such kind of experience and we will surely forward your valuable feedback to our team for improvements. We hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

2 out of 5
I reserved a non-smoking room but I believe it was being smoked in before our arrival.

Posted by on 8 Mar. 2021

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Comment from Hotel Management

9 Mar. 2021 by Sophia CSR

Hello, Thank you for sharing your valuable feedback! We apologize for the inconvenience faced by you regarding these issues. I assure you that we will take appropriate measures taken to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

3 out of 5

Posted by on 4 Aug. 2019

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Comment from Hotel Management

4 Aug. 2019 by Sophia, CSR

Hello, I would be incredibly grateful if you could take a couple of minutes to write your detailed review of our hotel! We use our guests' review to improve our services for our guests' future visits, and I look forward to reading your review.

3 out of 5
First was given wrong room the shower was very dirty there was roaches and ac vents are broken

Posted by on 14 Jul. 2019

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Comment from Hotel Management

14 Jul. 2019 by Sophia, CSR

Hello, We apologize for the inconvenience caused due to our mistake you got the incorrect room, the shower was dirty, broken ac parts, and you found roaches. Though our housekeeping staffs have a routine to check all the room every day. However, we will investigate how this got neglected. We will make again full inspection and improve all the areas if found the same. Thank you for bringing the matter to our attention. We hope to serve you better in future.

1 out of 5
It gave me an option to pay at the hotel, the staff called being rude and charged my card even though I did say I would pay on arrival. Probably will NOT book there again.

Posted by on 15 Jun. 2019

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Comment from Hotel Management

17 Jun. 2019 by Sophia, CSR

Dear Guest, Thank you for your review. Your feedback is important to us as it gives us an opportunity to improve our service. We take your comments seriously and hope to have the opportunity to deliver the experience you have come to expect from Red Roof Inn San Antonio Northeast - Rittiman Rd in the near future.

5 out of 5
Friendly staff clean rooms good location very well taken care of chrck in took 20 mine

Posted by on 25 May 2019

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Comment from Hotel Management

26 May 2019 by Sophia, CSR

Dear Guest, Thank you for sharing your views. We are happy to see you happy, and we promise to be consistent with our excellence. Keep staying with us!

1 out of 5
The location was disgusting and it was dirty and the AC didn't work.

Posted by on 15 May 2019

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Comment from Hotel Management

15 May 2019 by Sophia, CSR

Dear Laura, Thank you for posting your feedback and for letting us know about your encounters. Your feedback is very significant as it helps us identify the area we can improve the guest experience. We are disheartened to read of the shortcomings you experienced, and we are currently taking corrective measures to upgrade all the facilities.

2 out of 5
The property location and price was very good but the availability of having a elevator to go up for to the fourth floor is very disappointing carrying a lugging lugging luggage up for flight has three flight of stairs to get to the floor floor is very disappointing then the room is very outdated the beds is very very worn out other than that price location that they update the bed this would be a very good establishment

Posted by on 21 Apr. 2019

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Comment from Hotel Management

22 Apr. 2019 by Sophia, CSR

Dear Guest, Thank you for posting your feedback and for letting us know about your encounters. Your feedback is very significant as it helps us identify the area we can improve the guest experience. We are disheartened to read of the shortcomings you experienced, and we are currently taking corrective measures to upgrade all the facilities.

2 out of 5
The room I stayed in had cigarette buds on the floor and the bed had hair

Posted by on 24 Feb. 2019

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Comment from Hotel Management

1 Apr. 2019 by Sophia, CSR

Dear Guest, I apologize that you did not experience a pleasant stay. Your feedback is very important in order for us to correct these areas you have mentioned. We have discussed these issues with our team members, and we feel that this will help in their efforts to improve the quality that they show to our guests.

About the Red Roof Inn San Antonio Northeast - Rittiman Rd

Location 4621 East Rittiman Road, San Antonio, TX 78218

Property Features

As a guest of QuBed San Antonio, you'll find a seasonal outdoor pool, a terrace, and a vending machine. WiFi is available in public spaces for a fee. QuBed San Antonio also features multilingual staff, coffee/tea in a common area, and pool umbrellas. Self parking is free. Smoking is allowed in designated areas at this San Antonio motel.

  • 1 building
  • 102 guestrooms or units
  • 4 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Water dispenser

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

QuBed San Antonio offers 102 accommodations, which are accessible via exterior corridors and feature air conditioning. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. This San Antonio motel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Telephone
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the motel include a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Pets allowed (no fees)
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 17
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of SafeStay (AHLA - USA)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 6 San Antonio Northeast
  • Red Roof Inn San Antonio Motel
  • QuBed San Antonio Motel
  • QuBed San Antonio San Antonio
  • QuBed San Antonio Motel San Antonio
  • Red Roof Inn San Antonio Northeast Rittiman Rd

You should know

  • The seasonal pool will open in March and close in October.
  • Pool access available from 9 AM to 9 PM.
  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.