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4.7 out of 5

"Staff was helpful and polite. Room service prompt. " More

By a verified traveller on Sat 24 Feb 2024

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Hotel Description

3.5-star hotel near San Antonio River

Heart of San Antonio

Within a 10-minute walk of this Downtown San Antonio hotel, you'll find San Antonio River and Alamo. Market Square and Henry B. González Convention Center are also within half a mile (1 km).

Business services

The hotel's outdoor pool, 24-hour gym, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A restaurant, a 24-hour front desk, and concierge services are also provided.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $140* Per night/room 14 Apr. - 15 Apr.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Gunter Hotel San Antonio Riverwalk ratings based on 9 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Gunter Hotel San Antonio Riverwalk

Everyone (3) Couples (4) Family (2)
4 out of 5
Staff was helpful and polite. Room service prompt.

Posted by on 24 Feb. 2024

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Comment from Hotel Management

25 Feb. 2024 by Customer Service

Teresa, we're delighted to hear you appreciated the courtesy and efficiency of our team members at The Gunter Hotel, as well as our prompt room service. We aim to provide an excellent experience for each guest and it seems we succeeded in doing so for you. We look forward to welcoming you back for another enjoyable stay.

5 out of 5
Quick and easy check in. Room excellent

Posted by on 18 Dec. 2023

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Comment from Hotel Management

8 Feb. 2024 by Customer Service

Alan, it's great to hear that you had a smooth check-in experience at The Gunter Hotel. We're pleased that you found your room to be top-notch. Thank you for choosing our hotel and we look forward to your next stay with us.

5 out of 5
Good location

Posted by on 26 Sep. 2023

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5 out of 5
So close to the Majestic

Posted by , from BULVERDE on 21 Aug. 2023

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5 out of 5
Great hotel full of history. Property is maintained nicely. Good walking around downtown San Antonio.

Posted by on 21 Apr. 2023

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4 out of 5

Posted by on 7 Sep. 2022

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4 out of 5
N/a

Posted by on 16 Nov. 2021

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Comment from Hotel Management

17 Nov. 2021 by Gabe - FO Manager

Thank you Autumn for the 4/5 rating!

5 out of 5
Due to covid room service was down no restaurant or bar available

Posted by on 2 Jun. 2020

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Comment from Hotel Management

3 Jun. 2020 by Hotel Management

Thank you for staying with us! We truly appreciate your business and we apologize our outlets were not available for your use. We are working with the City and Marriott to open our facilities as soon as possible. We hope to have the opportunity to be of service to you in the future!

5 out of 5
Historical significance, old world charm very friendly staff

Posted by on 15 Mar. 2020

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Comment from Hotel Management

19 Mar. 2020 by amy

Thank you for your feedback.

About the Sheraton Gunter Hotel San Antonio

Location 205 E Houston St, San Antonio, TX 78205

Property Features

The Gunter Hotel San Antonio Riverwalk offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There's an onsite business center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Gunter Hotel San Antonio Riverwalk. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star San Antonio hotel is smoke free.

  • 322 guestrooms or units
  • 12 levels
  • 2 bars or lounges
  • Built in 1909
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: San Antonio Station (2 km / 1.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Gunter Hotel San Antonio Riverwalk offers 322 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • First-run movies
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:00 AM.

Market on Houston - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 60.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Car not required
  • LGBTQIA friendly
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • gap period enforced between guest stays 48 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • 1.25 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 3–17 for adults, and USD 3–10 for children
  • Covered valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 60.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gunter Hotel
  • Gunter Sheraton Hotel
  • Gunter Sheraton Hotel San Antonio
  • Hotel Gunter San Antonio
  • San Antonio Gunter Hotel
  • San Antonio Sheraton Gunter Hotel
  • Sheraton Gunter
  • Sheraton Gunter Hotel
  • Sheraton Gunter Hotel San Antonio
  • Sheraton Gunter San Antonio
  • Sheraton San Antonio
  • San Antonio Sheraton

You should know

  • Pool access available from 5:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.