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"Great place to stay. " More

By a verified traveller on Sat 03 Jun 2023

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Hotel Description

Hotel near AT&T Center in San Antonio

Heart of San Antonio

Within a 15-minute walk of the hotel, you'll find Joint Base San Antonio and Brooke Army Medical Center. AT&T Center and Freeman Coliseum are also within 3 miles (5 km).

Outdoor pool

An outdoor pool, free self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. A snack bar/deli, dry cleaning, and concierge services are also on offer.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
CA $67* Per night/room 22 Apr. - 23 Apr.

Suite, Multiple Beds, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Travelodge by Wyndham San Antonio Downtown Northeast ratings based on 20 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Travelodge by Wyndham San Antonio Downtown Northeast

Everyone (9) Couples (2) Family (5)
3 out of 5

Posted by on 1 Oct. 2023

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Comment from Hotel Management

4 Oct. 2023 by Manager

Hello Edward, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

5 out of 5
Great place to stay.

Posted by , from Killeen on 3 Jun. 2023

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Comment from Hotel Management

3 Jun. 2023 by Manager

Hello Christopher,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our hotel. I hope you will return to enjoy a memorable and exceptional experience.

1 out of 5

Posted by on 28 May 2023

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Comment from Hotel Management

30 May 2023 by Manager

Hello Christian, It was our privilege to earn your business and we hope to host you again on your next trip.

3 out of 5
It was very spacious the room was big and it was quiet not many guests thay was good. The big down fall was they didn't have breakfast when it says free breakfast when booking.

Posted by on 24 Apr. 2023

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Comment from Hotel Management

26 Apr. 2023 by Manager

Hello Rigoberto, Thank you for bringing to our attention your experience and comments regarding your stay. Thank you as well for bringing the breakfast options to our attention. Please know that this will be our top priority as we want to ensure the safety and health of our guests. I hope you will return to give us the opportunity to change your perception of our breakfast and services.

4 out of 5

Posted by on 12 Oct. 2022

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Comment from Hotel Management

11 Jan. 2023 by Manager

Hello Rodolpho,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

1 out of 5
It was very noisy, book with a price before we got there but had to come up with a extra 100.00 on top of set price. This place over charge my account. Had to change rooms because fridge didnt work and air didnt work. Bedding not being change like it suppose too. I would not recommend this hotel for anyone.

Posted by on 9 Aug. 2022

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Comment from Hotel Management

11 Aug. 2022 by Manager

Hello Millie, We can't thank you enough for sharing your feedback with regards to our price and your comments about our bedding. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

1 out of 5
The pool was dirty, they did not do breakfast, they gave me problems about my service dogs, the bathroom door in one room was off the hinges and the bathroom door knob was broken in the other room, the staff was rude, the ice machine didn’t work at all. Very unhappy with my stay,and the property.

Posted by on 2 Aug. 2022

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Comment from Hotel Management

4 Aug. 2022 by Manager

Hello crystal, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

1 out of 5
This place is a DUMP!! Hard to find, rotten neighborhood, Cheesy lazy management - I can't believe that Travelodge would want anything associated with this property and their brand. The pics are totally deceiving. This was an abomination of using Travelocity to manage any kind of travel arrangements. This will be my last time I use Travelocity.

Posted by on 26 Jul. 2022

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Comment from Hotel Management

11 Oct. 2022 by Manager

Hello Larry,Thank you for your review and comments regarding our property. We hope to see you again in the future.

3 out of 5

Posted by on 8 Aug. 2021

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Comment from Hotel Management

7 Nov. 2021 by Manager

We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

1 out of 5
Staff member lady at front desk was very rude and unfriendly. Never any clean towels from housekeeping, always said they’d bring some later

Posted by on 26 Jul. 2021

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Comment from Hotel Management

27 Jul. 2021 by Manager

We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure that this is not the standard that we hold our staff too. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

About the Travelodge by Wyndham San Antonio Downtown Northeast

Location 3821 N Pan Am Expy (IH-35N), San Antonio, TX 78219

Property Features

There's a snack bar/deli on site. WiFi is free in public spaces. An outdoor pool, a vending machine, and concierge services are also featured at Travelodge by Wyndham San Antonio Downtown Northeast. Self parking is free. This San Antonio hotel is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 2 levels
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Television in lobby
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: San Antonio Station (8.3 km / 5.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Travelodge by Wyndham San Antonio Downtown Northeast offers 55 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

  • No cribs (infant beds) available
  • No elevators
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free 12
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Travelodge Inn Fort Sam
  • Travelodge Inn San Antonio North East Fort Sam
  • Travelodge San Antonio North East Fort Sam
  • Travelodge San Antonio North East/Near Fort Sam
  • Travelodge East/Near Fort Sam
  • Inn Ft. Sam San Antonio
  • Inn Ft. Sam
  • The Inn at Ft. Sam
  • SureStay Hotel by Best Western San Antonio Northeast
  • Travelodge by Wyndham San Antonio Downtown Northeast Hotel
  • Travelodge by Wyndham San Antonio Downtown Northeast San Antonio

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.