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5.0 out of 5

"The premises were very clean and the services very complete. The staff was very pleasant and accommodating and the food was of very good quality and w ... " More

By a verified traveller on Wed 31 May 2017

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Hotel Description

5-star beach hotel near San Agustin Beach

Oceanside stay

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Maspalomas Dunes and within 2 miles (3 km) of Yumbo Shopping Center. Paseo Costa Canaria and CITA Shopping Center are also within half a mile (1 km).

Poolside dining

A full-service spa, 3 restaurants, and 2 outdoor pools are all featured at this smoke-free hotel. Unwind with a drink at one of the 2 bars/lounges and enjoy free perks like buffet breakfast and WiFi in public areas. Relax with a drink at the poolside bar and enjoy the gym.

Standard Double Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
CA $332* Per night/room 1 May - 2 May

Double Room, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite, Balcony, Garden View (Superior)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Balcony, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Riu Palace Maspalomas - Adults Only ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Riu Palace Maspalomas - Adults Only

Everyone (1)
5 out of 5

Excellent stay

Pros: Its location
Cons: Nothing
Location: The beach was close enough and the site of the dunes made it special. Unnfortunately it is very far from Las Palmas
The premises were very clean and the services very complete. The staff was very pleasant and accommodating and the food was of very good quality and was varied. I cannot find anything to complain about- I had a very pleasant stay!

Posted by , from La. on 31 May 2017

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Property Features

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hotel Riu Palace Maspalomas - Adults Only you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This luxury hotel also offers a health club, a steam room, and a garden. A complete renovation of Hotel Riu Palace Maspalomas - Adults Only was completed in July 2021. This 5-star San Bartolome de Tirajana hotel is smoke free.

  • 1 building
  • 367 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Terrace
  • Garden
  • Beauty salon
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Hotel Riu Palace Maspalomas - Adults Only offers 367 air-conditioned accommodations with minibars and bathrobes. Rooms open to balconies. Satellite television is provided. This San Bartolome de Tirajana hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

  • Private balcony
  • Minibar
  • Television
  • Satellite channels
  • Electric kettle
  • Housekeeping (daily)
  • Hair dryer
  • Safe (surcharge)
  • Bathrobes
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or closet
  • Change of towels (on request)

Food & Drink

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.

Main restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).

Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required. Open select days.

Pool Restaurant - This theme restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Lobby bar / Lounge bar - Onsite lobby lounge. Guests can enjoy alfresco dining (weather permitting). Open select days.

Poolside bar - This bar is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open select days.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

  • No cribs (infant beds) available
  • Minimum guest age is 18
  • Caters to adults only
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Renewable energy source - solar
  • Online Penalty Collection
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Electrostatic spray is used for disinfection
  • Masks are not compulsory at the property
  • Reservation might be required for some facilities onsite
  • Food service has been amended for enhanced safety
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Riu Palace Maspalomas
  • Hotel Riu Palace Maspalomas San Bartolome de Tirajana
  • Maspalomas Palace Hotel
  • Maspalomas Palace Riu
  • Maspalomas Riu Palace Hotel
  • Riu Maspalomas
  • Riu Maspalomas Palace
  • Riu Maspalomas Palace Hotel
  • Riu Palace Maspalomas
  • Riu Palace Maspalomas San Bartolome de Tirajana
  • Riu Maspalomas Adults Only
  • Hotel Riu Palace Maspalomas
  • Hotel Riu Palace Maspalomas - Adults Only Hotel

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.