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"The bathroom sink had a bad odor, the phone in the room didn’t work. The house keeping made the bed like my toddler makes the bed. The pool gate didn’ ... " More

By a verified traveller on Wed 25 Oct 2023

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Hotel Description

Hotel near Flower Fields of Carlsbad in Carlsbad

Oceanside stay

Your stay at this South Beach hotel places you within 2 miles (3 km) of Flower Fields of Carlsbad and Carlsbad Premium Outlets. SEA LIFE Carlsbad Aquarium and LEGOLAND® California are also within 2 miles (3 km).

Business services

This hotel features an outdoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. You'll appreciate the gym, bar/lounge, and laundry facilities.

Two queen beds evolution room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $250* Per night/room 8 Apr. - 9 Apr.

Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Carlsbad Beach ratings based on 30 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton Garden Inn Carlsbad Beach

Everyone (14) Couples (4) Family (8)
3 out of 5
The bathroom sink had a bad odor, the phone in the room didn’t work. The house keeping made the bed like my toddler makes the bed. The pool gate didn’t work. It was definitely NOT worth our money. Very disappointed with this hotel.

Posted by on 25 Oct. 2023

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Comment from Hotel Management

28 Oct. 2023 by General Manager

Dear Manuel,Thank you for your honest review. We appreciate that you took the time to share your recent experience; however, we do find it very distressing. Our primary goal is always to provide our guests with an enjoyable experience. Your feedback will be forwarded to the respective teams so improvements can be made. In the future, we hope you consider returning and giving us another chance to impress you.Sincerely,Cipriano TalaveraFront Office Manager

5 out of 5

Posted by on 19 Jun. 2022

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4 out of 5

Posted by on 15 Apr. 2022

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4 out of 5
Very nice place.

Posted by , from MIAMI on 23 Nov. 2021

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Comment from Hotel Management

24 Nov. 2021 by General Manager

Dear Gary, Thank you for being our guest at Hilton Garden Inn Carlsbad Beach. It sounds like we achieved our goal of providing you with a comfortable room and friendly service! If your adventures bring you back to our area, it would be our pleasure to welcome you back for another stay. Sincerely, Peter Yerkes General Manager

2 out of 5

Posted by , from WEST COVINA on 21 Nov. 2021

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4 out of 5
Easy to find. Located within driving distance of downtown Carlsbad and downtown Encinitas.

Posted by on 17 Nov. 2021

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Comment from Hotel Management

19 Nov. 2021 by General Manager

Dear Daniel, Thank you for choosing to stay with us at Hilton Garden Inn Carlsbad Beach. It is fantastic to hear that you found our location convenient for enjoying the local area, and we trust your room was clean and comfortable. We look forward to welcoming you back in the future. Sincerely, Peter Yerkes General Manager

1 out of 5
First, add $18 to the price of this hotel, because they charge that per day for parking, even though we are in Southern California, the land of parking lots. Some hotels have legitimate reasons to charge for parking, but this hotels feels like it is adding fees to pad the bill. Second, these pictures are misleading. This hotel is pretty run down. The room I'm in has a rusty bathtub and a carpet that feels like walking on a dried-out dish sponge. My TV didn't work, and my husband had to fix it. The pool is small and the sheets itch my skin. Everything is kind of dingy. It's not a nice resort like it seems. Third, this is one of the noisiest hotels I've ever stayed at. I can *literally hear the people in the next room turning on the lights in their bathroom.* I'm not a light sleeper, but I woke up multiple times last night because of paper-thin walls. This is the worst Hilton I've ever stayed at. Definitely not up to their usual standards. Regretting choosing it--I hope you don't make the same mistake.

Posted by on 4 Oct. 2021

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Comment from Hotel Management

6 Oct. 2021 by General Manager

Dear Kyle, Thank you for the constructive feedback regarding your recent visit. Please note, hotel management is aware of complaints regarding the upkeep of the property and is planning full room renovations starting in November 2021. We hope you'll give us another chance to impress once we've completed our exciting changes. Sincerely, Peter Yerkes General Manager

3 out of 5
I like that it was near the beach. I did have an issue with check in. We arrived early and were unable to check in. We went around town and returned at check in time and the room was still not ready. They took my phone number and told me they would call me when it was ready. No phone call. Returned to the desk an hour later and was able to check in.

Posted by , from EL CAJON on 18 Sep. 2021

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Comment from Hotel Management

20 Sep. 2021 by General Manager

Dear Sherry, We are delighted to see that our amazing location was suitable for your travels. We hope you had a blast checking out the beach. However, it appears we dropped the ball during check-in and for that, we apologize. Rest assured we will discuss your comments to ensure we are providing quick and quality service at all times. Nevertheless, we would love to welcome you back again the next time you are in town. Sincerely, Peter Yerkes General Manager

3 out of 5

Posted by on 28 Jul. 2021

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3 out of 5
Phenomenal Location!!!! Beautiful exterior, Lobby and Cafe BUT that is where it stops! The decor in the rooms are extremely outdated and the Mattress had springs poking and a huge dip in center of bed. The bed was so bad that we actually got our air mattress out of the vehicle and slept on floor of Hotel room. Would definitely rebook if they get new beds at least.

Posted by on 11 Apr. 2021

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Comment from Hotel Management

12 Apr. 2021 by General Manager

Thank you for sharing your feedback with us. Please know that we are undergoing a room renovation towards the end of this year. We do hope you will stay with us again.

About the Hilton Garden Inn Carlsbad Beach

Location 6450 Carlsbad Blvd, Carlsbad, CA 92011

Property Features

Hilton Garden Inn Carlsbad Beach offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and 5 meeting rooms are available. Event space at this hotel measures 7029 square feet (653 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Carlsbad Beach. Parking is available for a fee. Smoking is allowed in designated areas at this Carlsbad hotel.

  • 1 building
  • 161 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 7029 sq ft of conference space
  • 653 sq m of conference space
  • Built in 2000
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Carlsbad Poinsettia Station (2.1 km / 1.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Carlsbad Beach offers 161 accommodations with coffee/tea makers and designer toiletries. Beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • LCD television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Coast 6450 - Overlooking the ocean, this restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • An off-leash area is available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 4
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5–19 for adults, and USD 5–19 for children
  • Self parking fee: USD 22.00 per night
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carlsbad Beach Hilton Garden Inn
  • Hilton Garden Inn Carlsbad Beach
  • Hilton Garden Inn Hotel Carlsbad Beach
  • Carlsbad Hilton Garden Inn
  • Hilton Carlsbad
  • Hilton Garden Inn Carlsbad Beach Hotel Carlsbad
  • Hilton Garden Inn Carlsbad Beach Hotel
  • Hilton Carlsbad Carlsbad
  • Hilton Garden Inn Carlsbad Beach Hotel
  • Hilton Garden Inn Carlsbad Beach Carlsbad
  • Hilton Garden Inn Carlsbad Beach Hotel Carlsbad

You should know

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.