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"Excellent staff. Very helpful . Tried to be as cooperative as possible. The front desk specially Jose was so helpful. " More

By a verified traveller on Tue 24 May 2016

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Hotel Description

3-star hotel near National Theater

Carmen stay

Within a 15-minute walk of this Carmen hotel, you'll find National Theater and National Center of Art and Culture. Also, Spirogyra Butterfly Garden is within half a mile (1 km) and National Park is within 2 miles (3 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the laundry service and WiFi in public areas. You'll appreciate the area shuttle, free self parking, and computer station.

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room ( 1Double + 1Twin Bed)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Basic Shared Dormitory, Women only

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 4 Max

Economy Shared Dormitory, Men only

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 4 Max

Best Hostel San José ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Best Hostel San José

Everyone (2)
4 out of 5

Hotel Staff

Pros: Location. 24 Hr. front desk, Helpful staff, Breakfast, Bar and its reasonable price and very good menu.
Cons: Towel situation: Should provide hand towel and fresh towels every day.
Location: Good location. Middle of town Close to everything.
Excellent staff. Very helpful . Tried to be as cooperative as possible. The front desk specially Jose was so helpful.

Posted by on 24 May 2016

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2 out of 5

Hotel is vry convenient right in center of San Jos

Room was good, but there no hot water the hotel staff very helpful overall not bad for what we pay

Posted by , from Maryland on 22 Nov. 2015

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Comment from Hotel Management

26 Feb. 2016 by Front desk

Dear guest. We fixed the problem about the hot water. Our staff is happy about your comment. We wait for you again in Cocoon.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Best Hostel San José. Self parking is free. This 3-star San José hotel is smoke free.

  • 42 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge) , Internet access - wireless , Internet access in public areas - surcharge

Parking

Free self parking

Transport

  • Train station: San Jose Atlantic Station (1.8 km / 1.1 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Best Hostel San José offers 42 accommodations with complimentary toiletries and fans. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Best Hostel San José has a restaurant serving breakfast and lunch.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Best Hostel San José offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Contactless check-in and contactless check-out are available.

  • No cribs (infant beds) available
  • Children stay free
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Children stay free 10
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CRC 3500.00 per person
  • Airport shuttle fee: CRC 35 per vehicle (one-way)
  • Airport shuttle fee per child: CRC 35 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cocoon Hotel
  • Cocoon Hotel San Jose
  • Cocoon San Jose
  • Hotel Cocoon
  • Cocoon Hotel Costa Rica/San Jose
  • Best Hostel San Jose Hotel
  • Best Hostel San Jose San Jose
  • Best Hostel San Jose San Jose
  • Best Hostel San Jose Hotel San Jose
  • Cocoon Hotel
  • Best Hostel San Jose
  • Best Hostel San José Hotel
  • Best Hostel San José San Jose
  • Best Hostel San José Hotel San Jose

You should know

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.