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4.3 out of 5

"Had a great stay the hotel was clean comfortable and well maintained the staff were excellent especially the front desk and Wilfred the waiter. The on ... " More

By a verified traveller on Wed 25 Oct 2023

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Hotel Description

4-star beachfront hotel near Condado Beach

On the beach

Within a 10-minute walk of this Condado hotel, you'll find Condado Beach and Casino del Mar at La Concha Resort. Pan American Pier and Puerto Rico Convention Center are also within 3 miles (5 km).

Beachfront dining

This hotel features 2 bars/lounges, a poolside bar, and a restaurant. Traveling on business? Take advantage of the laundry service, conference space, and valet parking. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and concierge services.

Standard Room, 2 Queen Beds, Bay View (PREMIUM QUEEN LAGUNA)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $428* Per night/room 10 Apr. - 11 Apr.

Standard Room, 1 King Bed, Bay View (PREMIUM KING LAGUNA)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Ocean View (PREMIUM KING OCEAN)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Ocean View (PREMIUM QUEEN OCEAN)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Condado Ocean Club - Adults Only ratings based on 30 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Condado Ocean Club - Adults Only

Everyone (5) Couples (13) Family (7)
5 out of 5
Had a great stay the hotel was clean comfortable and well maintained the staff were excellent especially the front desk and Wilfred the waiter. The only issue I had was the music was a little intrusive on the pool area. The hotel had easy access to everything we needed. Uber got us where we needed to go quickly and inexpensively. Thoroughly enjoyed our stay

Posted by on 25 Oct. 2023

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Comment from Hotel Management

1 Nov. 2023 by Carlo Chavez, GM of the Condado Ocean Club

Thank you for staying with us and hope to have you back soon. We will give Wilfred a special recognition. Cheers!

5 out of 5
Pool was awesome, bar service at pool was great!

Posted by , from ORLEANS on 16 Oct. 2023

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Comment from Hotel Management

16 Oct. 2023 by Carlo Chavez, GM of the Condado Ocean Club

Thank you for the great review and for staying with us at Condado Ocean Club. We hope to have you back soon.

4 out of 5
Had a wonderful stay at Condado Ocean Club, the staff there are wonderful, our room was pleasant with a beautiful ocean views, the beach is not good for swimming but there is a public beach just a 5 min walk away that is wonderful. A small property but very close to lots of dining and entertainment. We wished that it had balconies to sit and relax on but overall had a great time.

Posted by on 5 Sep. 2023

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Comment from Hotel Management

11 Sep. 2023 by Carlo Chavez, GM of the Condado Ocean Club

Thank you for staying with us at Condado Ocean Club. We look forward to having you back soon. All the best.

5 out of 5
Very nice property to stay my only BUT is not be able to swim in the ocean

Posted by on 5 May 2023

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Comment from Hotel Management

8 May 2023 by Carlo, Condado Ocean Club GM

Thank you for staying with us, all the best!

5 out of 5
The people at the Ocean Club make this hotel! I was so pleased with how they exceeded every expectation that I had and were most helpful when I needed something or ask a question. The hotel honestly needs some investment and attention to detail but that is totally made up for by the great staff that is there currently. I hope that the owners decide to reinvest in the property as the people there are working hard and are invested in the guest experience as much as they can be. Overall a great trip!

Posted by , from New York on 6 Jan. 2023

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Comment from Hotel Management

7 Jan. 2023 by Omar Rivera

Dear David,Thank you so much for your genuinely feedback we really appreciate and will take in consideration your sugestión. Looking forward to welcoming you again to our property.

5 out of 5
Lovely place

Posted by , from Charlotte on 30 Dec. 2022

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Comment from Hotel Management

30 Dec. 2022 by Carlo Chavez, GM of the Condado Ocean Club

Thank you for staying with us! Happy Holidays!

5 out of 5
Loved the decoration in the room and the amenities.

Posted by , from Conway on 28 Sep. 2022

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Comment from Hotel Management

19 Oct. 2022 by Carlo Chavez, GM of the Condado Ocean Club

Thank you Dominique, we enjoyed having you be our guest.

1 out of 5
Terrible.

Posted by on 6 Sep. 2022

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Comment from Hotel Management

21 Oct. 2022 by Carlo Chavez, GM of the Condado Ocean Club

Thank you for your response, please let me know what did not meet your expectations so we can fix it.

5 out of 5
The property was beautiful and the staff was very nice. The restaurants in the area was good.

Posted by on 1 Sep. 2022

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Comment from Hotel Management

21 Oct. 2022 by Carlo Chavez, GM of the Condado Ocean Club

Thank you, Harriett. We hope to have you back soon, all the best.

5 out of 5

Posted by on 10 Aug. 2022

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About the Condado Ocean Club - Adults Only

Location 1045 Avenida Doctor Ashford, San Juan, PR 00907

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Event space at this hotel measures 2293 square feet (213 square meters) and includes conference space. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Condado Ocean Club - Adults Only. Parking is available for a fee. This 4-star San Juan hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 10 levels
  • 2 bars or lounges
  • Meeting rooms
  • 2293 sq ft of conference space
  • 213 sq m of conference space
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Condado Ocean Club - Adults Only offers 96 accommodations with minibars and safes. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided once per stay.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

SOCIAL - Overlooking the ocean, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

DETOX - This coffee shop overlooks the pool. Open daily.

The Deck - This bar is located on the beach. Open daily.

SANDBOX - This bar is located on the beach. Guests can enjoy alfresco dining (weather permitting). Open select days.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Minimum guest age is 21
  • Caters to adults only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Electrostatic spray is used for disinfection

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: 18 percent of room rate

The resort fee includes:

  • Beach access
  • Beach loungers
  • Beach towels
  • Faxes
  • Fitness center access
  • In-room bottled water
  • In-room safe
  • Internet access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15–25 per person
  • Valet parking fee: USD 30.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Serafina Beach Hotel San Juan
  • Serafina Beach San Juan
  • Serafina Beach
  • Serafina Beach Hotel
  • Condado Ocean Adults Only Juan
  • Serafina Beach Hotel Adults Only
  • Condado Ocean Club - Adults Only Hotel
  • Condado Ocean Club - Adults Only San Juan
  • Condado Ocean Club - Adults Only Hotel San Juan

You should know

  • Pool access available from 8:00 AM to midnight.
  • This is an adults-only property and guests under 21 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.