4/10 Poor
Rekha
Travelled with family, Travelled with pets
26 Nov 2023
Liked: Amenities
Disliked: Cleanliness
We booked the room based on price and location. Our one night stay was very disappointing and next time we are in town we will pay more for a different hotel. The room was barely cleaned. There were used/dirty false eye lashes on the sink, several live roaches, and literal dirt on the walls and doors that could have been easily wiped down. When we arrived the parking lot was empty, aside from our vehicle, so my partner and the kids stepped out to throw a football around for a bit after being stuck in the car for hours. Within minutes, one of the staff began yelling at them telling them to stop. “It’s for parking, not playing”. When the boys mentioned there were no cars currently, he screamed “I SAID NO” so loudly I heard from the room and had to step outside and see what was going on. They stopped and came inside and in the end, it turns out there were two court areas that he could have directed them to instead of screaming! We had no clue. There was a mini fridge and microwave we didn’t use and the beds were decent to sleep in, although the sheets were stained. The AC didn’t work and it was unseasonably warm that night. They did allow us to stay an extra 20min without paying a late check out fee, but all in all, if it wasn’t a holiday and we had more time and money, we would have left immediately and requested a refund. We just felt we had no other choice and that we would push through the one night. We’re not fancy people and this was easily one of our worst hotel stays.
Rekha
Stayed 1 night in Nov 2023