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4.0 out of 5

"Check in was supposed to be at 3pm, they didn’t have room ready told us to go back in 20min. Didn’t get our room till around 3:35pm. The room had a we ... " More

By a verified traveller on Mon 01 Jan 2024

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Hotel Description

Family-friendly 4-star hotel near Church of San Miguel Arcángel

In historical district

Your stay at this San Miguel de Allende hotel places you within a 10-minute walk of Allende Institute and Juarez Park. Also, Zocalo Folk Art is within half a mile (1 km) and Temple of Immaculate Conception is within 2 miles (3 km).

Family-friendly fun

This hotel features a restaurant, an outdoor pool, and a bar/lounge. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities. Enjoy the gym and perks like free WiFi.

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 6 Max
CA $155* Per night/room 16 Apr. - 17 Apr.

Superior Double Room, Balcony, Pool View

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Double Room

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Junior Studio Suite, 1 King Bed, Pool View, Poolside

Bed Count 1 King Bed Maximum Occupancy 3 Max

Real de Minas San Miguel de Allende ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Real de Minas San Miguel de Allende

Everyone (2) Family (1)
4 out of 5

Posted by on 19 Feb. 2024

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Comment from Hotel Management

21 Mar. 2024 by Yolanda Gámiz Gerente Servicio al cliente.

Buenas tardes Sr. Hector.Gracias por su calificación en nuestro portal. Esperamos nos brinde una segunda oportunidad en su próxima visita en San Miguel de Allende.

3 out of 5
Check in was supposed to be at 3pm, they didn’t have room ready told us to go back in 20min. Didn’t get our room till around 3:35pm. The room had a weird smell.

Posted by , from CHICAGO on 1 Jan. 2024

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Comment from Hotel Management

6 Jan. 2024 by Yolanda Gámiz Front Desk Manager

Dear LuzOn behalf of Hotel Real de Minas SMA, I want to sincerely apologize for the negative experience that you had. I understand that our team was not helpful in resolving your issue and didn’t provide the level of service that you’ve come to expect. We really hope to serve you again.

5 out of 5

Posted by on 21 May 2023

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Comment from Hotel Management

12 Jun. 2023 by Yolanda Gámiz Gerente División Cuartos

Estimada Srta. Maria. Muchas gracias por habernos calificado a través de este canal para nuestros huéspedes. Esperamos poder recibirle de nueva cuenta en su próxima visita a San Miguel de Allende.

Property Features

Real de Minas San Miguel de Allende offers its guests a children's pool, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and 10 meeting rooms. Event space at this hotel measures 6394 square feet (594 square meters) and includes a conference center. A terrace, tour/ticket assistance, and an arcade/game room are also featured at the family-friendly Real de Minas San Miguel de Allende. For a fee, parking is available. This 4-star San Miguel de Allende hotel is smoke free.

  • 214 guestrooms or units
  • 6394 sq ft of conference space
  • 594 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Real de Minas San Miguel de Allende offers 214 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.

Zeferino - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: MXN 500 per pet, per night, plus a deposit of MXN 3000 per stay
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • No elevators
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 300 for adults and MXN 300 for children
  • Secured self parking fee: MXN 150 per day
  • Pet deposit: MXN 3000 per stay
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Real Minas
  • Hotel Real Minas San Miguel de Allende
  • Real Minas
  • Real Minas San Miguel de Allende
  • Real De Minas San Miguel De Allende Hotel San Miguel De Allende
  • Hotel Real De Minas
  • Real Minas San Miguel Allende
  • Real de Minas San Miguel de Allende Hotel
  • Hotel Real De Minas De San Miguel Allende
  • Real de Minas San Miguel de Allende San Miguel de Allende
  • Real de Minas San Miguel de Allende Hotel San Miguel de Allende

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.