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Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

4.0 star property
4-star beachfront property near Akumal Beach

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Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Photo gallery for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Aerial view
Aerial view
Free minibar, in-room safe, desk, blackout drapes
10 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Reception

Overview of Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Reviews
8.2

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included

Check out the area

Map
Zona Costera K256, Akumal, QROO, 77710
  • Popular LocationAkumal Beach9 min drive
  • Popular LocationYal-ku Lagoon11 min drive
  • Popular LocationHalf Moon Bay14 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)67 min drive

Room options

View all photos for Deluxe Junior Suite Ocean View Quadruple

Free minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite Ocean View Quadruple

  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Ocean View

Free minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite Ocean View

  • 52 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Single

Balcony view

Deluxe Junior Suite Single

  • 52 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite

  • 52 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite

Free minibar, in-room safe, desk, blackout drapes

Mini Suite

  • 72 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Junior Suite Quadruple

View from room

Deluxe Junior Suite Quadruple

  • 52 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite Quadruple

Free minibar, in-room safe, desk, blackout drapes

Mini Suite Quadruple

  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

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About the area

Akumal

On the beach.You'll find Akumal Beach and Hekab Be Biblioteca within 3 miles (5 km) of this property. Also, Akumal Ecological Center is within 3 miles (5 km) and Xpu-ha Beach is within 6 miles (10 km).

What's nearby

  • Akumal Ecological Center - 9 min drive
  • Akumal Beach - 9 min drive
  • Riviera Maya Golf Club - 10 min drive
  • Yal-ku Lagoon - 11 min drive
  • Half Moon Bay - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 68 min drive

Restaurants

  • Sports Bar Sirenis - 11 min walk
  • Xtra Time Sports Bar - 2 min drive
  • Bayou Restaurant - 14 min walk
  • Bar Balam - 3 min drive
  • La Dalia - 2 min drive

About this property

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

4-star beachfront property near Akumal Beach
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Sirenis Riviera Maya Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 11 bars/lounges, a beach bar, and a poolside bar. Public spaces have WiFi for a fee. This all-inclusive property also offers a complimentary children's club, a children's pool, and a spa tub. Self parking is free.

This 4-star Akumal property is smoke free.

  • 934 guestrooms or units
  • 3 levels
  • 10 buildings
  • 10 dining venues
  • 11 bars or lounges
  • Built in 2006
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers 934 accommodations, which are accessible via exterior corridors and feature private spa tubs and free minibar items. Rooms open to balconies. Accommodations have separate sitting areas and are furnished with double sofa beds. Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with slippers, designer toiletries, and hair dryers.

This Akumal property provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 17 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's books
  • Children's pool
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Sofa bed

Internet

  • Available in all rooms: WiFi (USD 0 per hour)
  • Available in some public areas: WiFi (USD 0 per hour)

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 10 restaurants and 1 coffee shop/cafe
  • 11 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Ecotours
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Motor boating
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • Smart TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Towels

Outdoor space

  • Balcony
  • Yard

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Access via exterior corridors
  • Desk
  • Dryer
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Private spa tub
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0 per hour (rates may vary)
  • Fee for wireless internet in public areas: USD 0 per hour (rates may vary)
  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Grand Sirenis Riviera Maya
Grand Riviera Maya Sirenis
Grand Sirenis All Inclusive
Grand Sirenis Riviera
Grand Sirenis Riviera Maya Resort All Inclusive Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Riviera Maya Resort All Inclusive
Grand Sirenis Riviera Maya All Inclusive Akumal
Grand Sirenis Riviera Maya All Inclusive Solidaridad
Grand Sirenis Riviera Maya Solidaridad
Grand Sirenis Riviera Maya All Inclusive Kantenah
Sirenis Riviera Maya Inclusiv
Grand Sirenis Riviera Maya Resort Spa All Inclusive
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1424 out of 3017 reviews" "
Rating 8 - Good. 795 out of 3017 reviews" "
Rating 6 - Okay. 388 out of 3017 reviews" "
Rating 4 - Poor. 210 out of 3017 reviews" "
Rating 2 - Terrible. 200 out of 3017 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph, Weston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was hesitant to book through Travelocity after a bad experience last summer, but very glad I took the risk. Grand Sirenis is a great resort for families and really anyone else. It is so big that you can find something for everyone. It is a lot of walking, there is ALWAYS a golf cart ready to take you anywhere. Highlights for us with a 12 year old boy: Dolphin show at 11AM everyday(short, but a great 15 minute show), snorkeling(this rivals St Lucia and St Martin that we were recently at) that is clear as a pool on sunny days, lazy river(don’t wear white and use the black tubes), service by staff was ALWAYS friendly, restaurants(even the buffet always had sushi & ice cream at lunch), a La cartes(went to Japanese-everything, Mexican-garlic shrimp, Brazilian-so much food, steak-even great salmon and Italian-desert was the highlight). I want to give a BIG shout out to EDGAR PONTE(apologize if I have the wrong spelling). He made sure, even the 1st night, that we had dinner reservations. He found us numerous times during our trip and even helped get last minute reservations at the Japanese restaurant. We also received a bottle of champagne to celebrate our trip. Thank you Grand Sirenis! Our whole family felt so special!

10/10 Excellent

Stephanie

Liked: Cleanliness

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third trip to the Riviera Maya but our first time staying at the Grand Sirenis….and we LOVED every minute! We felt welcomed from the second we walked in for check in. We have alway felt welcome and pampered when in the area but the staff here took it to a whole new level. The beach was breathtaking! The lazy river was so peaceful and relaxing, the pools were beautiful and a great time! The food was the best we’ve ever had…buffets were great, we loved the beach bbq each day for lunch, Japanese and Mexican restaurants were our favorites for dinner. Plenty of entertainment options in the evenings…we watched the Broadway show and the Michael Jackson show and enjoyed both and ended our evenings at the sky bar which was beautifully decorated and a great way to end each day! Lastly, the drinks….we had plenty and I’m pretty sure tried every bar on the property and enjoyed every one!! If you’re looking for a property…look no further, this is the one! Great job Grand Sirenis ❤️ see you again!

10/10 Excellent

Shawn, Carol Stream

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always Great Staff. Rooms are wonderful. Resort is easy to navigate. Spa is excellent. Food never disappoints. Beach is full of Lounge chairs and Sun/Shade coverings. constant beach staff floating. Beach food bar, Taco bar, daily chef preps are fresh and close. Been coming here for last 3 years. it has become a Staple resort to visit.
Stayed 5 nights in Mar 2024

8/10 Good

HANNAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac didn't work well, and the staff called or knocked on the door every morning before 9:30 am. Otherwise, had a fantastic stay! Beautiful grounds, great amenities, delicious gourmet food options. Loved it! Would definitely book again

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities
It was our first time in such a big hotel and found a great Price-performance ratio. Everything is on site: amazing beaches (two small ones with service, long stretches of wonderful beaches without service for walking, lagoons for snorkeling, Spa, Delphin show, botanical garden trail, lots of wildlife [unfortunately some tourists do not care about the signs posted everywhere not to feed the animals, which leads to obvious problems. But the hotel management shows great effort to keep the environment natural]. Do not expect the haute cuisine from a luxury boutique hotel or an adult only 4* or 5* hotel, but there are two excellent restaurants and a GREAT coffee shop with extremely friendly staff. Good management! Thanks for all the special arrangements to help us enjoy a great time.

6/10 Okay

TERYL

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I am somewhat disappointed in this property. They have it set up so that you have to see a concierge to book anything like a la cartes, the spa etc and once they do that the concierge's main focus is to try to get you to attend a sales pitch for their vacation club. I wanted to book a massage and the concierge offered it for free for 1.5 hours of our time to listen which we agreed to but that ended up being half a day of our vacation because they won't take no for an answer and then when it came to my "free" massage it wasn't even the one I wanted him to book for us it was obviously the "free" version. But I could of course upgrade to the one that I was told was being booked for us in the first place. Service staff however were very friendly and helpful. Property needs maintenance. On our last day we woke to a bunch of water on the bathroom floor from a pipe leaking in the ceiling. Maintenance came but didn't remove damaged plaster and a big chunk of the roof came crashing down almost on my head and since we were checking out they didn't seem to care. Food was nothing special even at the a la carte selections.
Stayed 7 nights in Jan 2024

8/10 Good

Julie Ann

The property had something for all ages, monkeys, other animals,pools, beach was unique as can see fish and snorkel from shore.
Stayed 7 nights in Jan 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2023

10/10 Excellent

Alisa Rae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting local wildlife. Snorkeling from the beach is possible. Quiet pool is wonderful when you’re tired of the loud music at activity pools. Lazy river relaxing. Barbecue on the beach very quickly serves hamburgers, bbq opens early compared to other resorts. Thus is good! I’m hungry by 11am, thank you for grilling early! Lots of beach chairs, available, because you can never have enough beach chairs since folks ‘reserve’ with towels all day but rarely use chairs (why do that?). Food is a wide variety. Booking specialty restaurants easy with Concierge in lobby good computer system. Wifi at hotel works most of the time.
Stayed 7 nights in Jan 2024