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5.0 out of 5

"Peaceful and staff was super friendly. Limited parking due to location everything is walking distance. Only thing I would change is the bed good but n ... " More

By a verified traveller on Sat 11 Dec 2021

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Hotel Description

4-star Art Deco hotel near Quinta Avenida

Central Playa del Carmen getaway

Within a 10-minute walk of this Downtown Playa del Carmen hotel, you'll find Quinta Avenida and Mamitas Beach. Also, Playa del Carmen Main Beach is within half a mile (1 km) and Playa del Carmen Maritime Terminal is within 2 miles (3 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Enjoy the a rooftop terrace and free perks like continental breakfast and free self parking. Enjoy the spa tub and conveniences like a 24-hour front desk and concierge services.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Soho Playa Hotel ratings based on 5 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Soho Playa Hotel

Everyone (5)
5 out of 5
Peaceful and staff was super friendly. Limited parking due to location everything is walking distance. Only thing I would change is the bed good but not perfect;)

Posted by on 11 Dec. 2021

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Comment from Hotel Management

4 Jan. 2022 by Recepcion

Dear Mrs Lluvia, thank you for sharing your comments and your feedbacks which are very important for us to improve our services. Regards!

5 out of 5

Posted by on 3 Jun. 2021

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Comment from Hotel Management

10 Jun. 2021 by Director of Operation

Dear Guest, Thank you for rate us, hope to see you back in the future. Regards

5 out of 5

Posted by on 12 Oct. 2019

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Comment from Hotel Management

18 Oct. 2019 by Karla Chavez

Gracias por sus comentarios. Saludos.

5 out of 5
I would definitely stay here again. The staff was extremely attentive and always went that extra mile

Posted by on 14 Aug. 2019

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Comment from Hotel Management

10 Sep. 2019 by Karla Chavez

Thank you so much for your comments

5 out of 5

Great hotel near to everything.

Pros: The hammock on the balcony was a very welcome addition after a long day.
Cons: Fluffier pillows. I found theirs a bit flat and hard. But of course, pillows are a personal preference.
Location: 3.5 km to fantastic Punta Esmeralda. A minute stroll to Quinta Avenida shops and food. 5 minutes to Mamita's. 10/15 minutes to most anything in PDC.
This hotel is only a five minute walk to the beach. An even better beach is only a 1.5 mile hike away. Even closer is fine dining, from cheap to extravagant, all good. Shopping is all around there. And if your on a dental vacation, many dentists are also only a short hike away. The hotel itself has very nice rooms, even nicer staff, and a rooftop bar and pool. It's not an "all-inclusive", but we wanted the local ambiance, and the Soho and surrounding area provided that with ease. I will stay here again. And for those wishing to adventure out of Playa, the Collectivo is about a 15 minute walk and very reasonable. We never needed a car or taxi.

Posted by , from Texas on 11 Apr. 2018

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Comment from Hotel Management

15 Apr. 2018 by DIANA

Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments.

Property Features

Soho Playa Hotel offers its guests an outdoor pool and a spa tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. A rooftop terrace, a library, and tour/ticket assistance are also featured at Soho Playa Hotel. Limited free parking is available on a first-come, first-served basis. This 4-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 22 guestrooms or units
  • 4 levels
  • Built in 2009
  • Continental breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Soho Playa Hotel offers 22 air-conditioned accommodations with iPod docking stations and safes. Rooms open to balconies. Each accommodation is individually decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided on request.

  • Private balcony
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 9:00 AM to 11:30 AM.

Soho Playa Hotel has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Soho Playa Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Cashless transactions are available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Playa Soho
  • Soho Playa
  • Soho Playa Hotel
  • Soho Playa Hotel Riviera Maya/Playa Del Carmen, Mexico
  • Soho Playa Hotel Playa del Carmen
  • Soho Playa Playa del Carmen
  • Soho Playa Hotel Hotel
  • Soho Playa Hotel Playa del Carmen
  • Soho Playa Hotel Hotel Playa del Carmen

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.