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Best Western Watertown Fort Drum

2.5-star property
300 Washington St, Watertown, NY 1-855-887-0424
3.5 out of 5
See all 17 travelocity Reviews

"Bathrooms are new and shower rainmaker beautiful. The Wifi is terrible - unusable - no signal at room 112. Front desk staff is very friendly. " More

By a verified traveller on Sat 07 Oct 2023

Points Of Interest

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Hotel Description

Hotel perfectly located for exploring Watertown

City center stay

At this hotel, you'll be steps from Roswell P. Flower Memorial Library and Jefferson County Historical Society. Also, Sci-Tech Center of Northern New York is within half a mile (1 km) and Samaritan Medical Center is within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 1 Queen Bed, Accessible, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $122* Per night/room 29 Apr. - 30 Apr.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Best Western Watertown Fort Drum ratings based on 17 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Western Watertown Fort Drum

Everyone (11) Couples (2) Family (4)
5 out of 5
Bathrooms are new and shower rainmaker beautiful. The Wifi is terrible - unusable - no signal at room 112. Front desk staff is very friendly.

Posted by on 7 Oct. 2023

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Comment from Hotel Management

10 Oct. 2023 by Billie

Thank you for taking the time to review our hotel, I'm so happy to see you enjoyed your stay with us and hope to see you again soon!

1 out of 5
Upon arrival, our room door was unlocked and open: the room was filthy. I requested supplies to clean the room myself.

Posted by , from Lake Luzerne on 12 Aug. 2023

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Comment from Hotel Management

14 Aug. 2023 by BIllie

Thank you for taking the time to review our hotel, I am sorry to see that you did not receive the service we strive so hard to achieve. I will be sharing your comments with the entire team to ensure this does not happen again

1 out of 5
bedbugs and dirty towels

Posted by on 24 Feb. 2022

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Comment from Hotel Management

25 Feb. 2022 by GM

Terri, Thank you for sharing some feedback about your recent stay with us. We are truly sorry for the unpleasant experience and have addressed the items you mentioned. We take all claims of bed bugs very seriously and have the room shut down until it can be evaluated and treated by our pest control company. We hope you will still give us the opportunity to serve you in the future if you should be in our area. Jeri Fedora

5 out of 5

Posted by on 7 Oct. 2021

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5 out of 5
Great value for the money!

Posted by on 22 Aug. 2021

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2 out of 5
Good location in middle of city. Shower drain was plugged, shower handle was missing. Limited sound proofing.

Posted by on 25 Jul. 2021

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5 out of 5

Posted by on 30 May 2021

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4 out of 5

Posted by on 26 Mar. 2021

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5 out of 5
Pet friendly. Offered doggie bags and trash cans around small dog potty area.

Posted by , from Watertown on 19 Oct. 2020

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Comment from Hotel Management

19 Oct. 2020 by Best Western Watertown

Thank you for your review! We certainly enjoy when our furry visitors can come see us! See you again, next time!

3 out of 5
The parking was atrocious. Pool area was so dangerously slippery and thermostat set at 63!! “Pet friendly” meant listening to a barking dog at 10:30 at night. Front desk was not reachable by phone

Posted by , from Eaton, NY on 12 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Best Western Watertown

I do apologize for your experience during your stay! Though we do have separate parking lots, it becomes a bit confusing to locate designated lines during and after a winter storm. For sure, this makes it even harder for incoming guests to park. Likewise, we also had an issue with not having the appropriate contact information for some pet owners this weekend. Because of this, our front desk agent spent a good part of the evening speaking with other guests and trying to calm the dogs. Rest assured, we have gone over additional training with our staff to better handle busier times and difficult situations. Thank you for your comment!

About the Best Western Watertown Fort Drum

Location 300 Washington St, Watertown, NY 13601

Property Features

Best Western Watertown Fort Drum offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 8450 square feet (785 square meters) and includes a conference center. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Watertown Fort Drum. Self parking is free. This Watertown hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 8450 sq ft of conference space
  • 785 sq m of conference space
  • Built in 1961
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Watertown Fort Drum offers 160 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.

Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Children stay free
  • Noise-free rooms not guaranteed
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 4
  • Debit cards
  • Staffed front desk
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Comprehensive food waste policy

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.01 per stay (rates may vary)
  • Pet fee: USD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Fort Drum
  • Best Western Fort Drum Hotel
  • Best Western Fort Drum Hotel Watertown
  • Best Western Watertown Fort Drum
  • Best Western Watertown Fort Drum Hotel
  • Best Western Carriage House Hotel Watertown
  • Best Western Watertown
  • Watertown Best Western
  • Watertown Fort Drum Watertown
  • Best Western Watertown Fort Drum Hotel
  • Best Western Watertown Fort Drum Watertown
  • Best Western Watertown Fort Drum Hotel Watertown

You should know

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.