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"Staff was very convenient. " More

By a verified traveller on Mon 26 Feb 2024

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Hotel Description

Enjoy the casino at this Massena motel

In Massena

Within a 15-minute walk of the motel, you'll find Harte Haven Shopping Center and Raquette River. Massena Museum and Bowlmor Lanes are also within 2 miles (3 km).

Casino

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. A computer station is provided and the front desk is staffed around-the-clock.

Standard Room, 1 Queen Bed, Smoking, Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $116* Per night/room 30 Mar. - 31 Mar.

Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Bathtub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 7 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Super 8 by Wyndham Massena NY ratings based on 17 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Super 8 by Wyndham Massena NY

Everyone (7) Family (6)
5 out of 5
Staff was very convenient.

Posted by on 26 Feb. 2024

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Comment from Hotel Management

11 Mar. 2024 by Vj

Thank you for your review, we hope to see you again.

4 out of 5

Posted by on 19 Feb. 2024

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Comment from Hotel Management

11 Mar. 2024 by Vj

Thank you for your review, we hope to see you again

4 out of 5
person at the front desk was very polite and kind.

Posted by on 4 Feb. 2024

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Comment from Hotel Management

11 Mar. 2024 by Vj

Thank you for your review, we hope to see you again.

4 out of 5
Staff friendly and helpful. Very clean.

Posted by , from Berlin on 29 Jan. 2024

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Comment from Hotel Management

29 Jan. 2024 by Vj

Thank you for your review we appreciate it. We hope to see you again.

5 out of 5

Posted by on 5 Nov. 2023

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Comment from Hotel Management

7 Nov. 2023 by Vj

Thank you for your review we hope we see you again.

5 out of 5

Posted by on 29 Oct. 2023

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Comment from Hotel Management

9 Jan. 2024 by vj

thank you,

3 out of 5
It fit our needs.

Posted by on 15 Aug. 2021

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Comment from Hotel Management

19 Aug. 2021 by vj

Thank you for staying with us!

4 out of 5
Everything was good variety of resturants in area. Breakfast had a good amount of choices.

Posted by on 22 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Debbie

Thank you for your feedback. We always like to hear what our guests have to say, so that we can make your stay a great one. We appreciate your business, and hope to see you again soon.

3 out of 5
Easy to get to, rooms are clean, breakfast was fine

Posted by on 26 Nov. 2019

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Comment from Hotel Management

26 Nov. 2019 by Debbie

Thank you for your review. We strive to make sure that our guests have the best experience during their stay. We provide friendly staff, clean and comfortable rooms, and a Super Start breakfast daily. We appreciate your business, and look forward to your return.

1 out of 5
Our room was ok or so we thought. When we were getting ready to go to bed, we heard running water in the bathroom. Water was pouring from the ceiling from what looks like a previous leak. I went to the front desk and they advised me that they did not have another room for us. In the morning, we could not take a shower. The manager called our room to ask ya if we wanted to shower in another room. We declined as we had to leave for an appointment.

Posted by on 6 Oct. 2019

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Comment from Hotel Management

7 Oct. 2019 by Debbie

Thank you for your feedback. We are sorry to see that your stay was not a good one. We are working on getting the leak repaired at this time, and will make sure that this doesn't happen again. We appreciate your business and hope to see you again.

About the Super 8 by Wyndham Massena NY

Location 84 Grove St, Massena, NY 13662

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free self parking is available. Smoking is allowed in designated areas at this Massena motel.

  • 1 building
  • 43 guestrooms or units
  • 3 levels
  • Casino
  • Business facilities
  • Front desk (24 hours)
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Super 8 by Wyndham Massena NY offers 43 accommodations with coffee/tea makers and irons/ironing boards. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. This Massena motel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • No elevators
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Masks are compulsory at the property for guests without full COVID-19 vaccination

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Super 8 Massena Ny
  • Super 8 Ny Motel Massena
  • Super 8 Massena NY Motel
  • Super 8 Wyndham Massena NY Motel
  • Super 8 Wyndham Massena NY
  • Massena Super Eight
  • Super Eight Massena
  • Super 8 Massena Hotel Massena
  • Massena Super 8
  • Super 8 by Wyndham Massena NY Motel
  • Super 8 by Wyndham Massena NY Massena
  • Super 8 by Wyndham Massena NY Motel Massena
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.