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"We were here a week ago and left a great review. HOWEVER- This last visit was not so pleasant. We are traveling 4 hours there to see our grand daught
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At this Hazelwood hotel, you'll be within half a mile (1 km) of Bigfoot 4 x 4 Inc and 3 miles (5 km) of Par-Tee Recreation Center. James S. McDonnell Prologue Room and Old St. Ferdinand Shrine are also within 3 miles (5 km).
Property Amenities
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. A safe deposit box and laundry facilities are also provided.
Studio, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)
Bed Count1 Queen BedMaximum Occupancy
2 Max
Suite, 1 King Bed, Non Smoking
Bed Count1 King BedMaximum Occupancy
2 Max
HomeTowne Studios by Red Roof St. Louis - Airport/ N Lindbergh ratings based on 21 Verified Reviews
Review Summary
2.0
out of 5
2.0 out of 5.0
Room cleanliness2.0 out of 5.0
Service & staff3.0 out of 5.0
Room comfort2.0 out of 5.0
Hotel condition2.0 out of 5.0
Guest reviews for HomeTowne Studios by Red Roof St. Louis - Airport/ N Lindbergh
Everyone (17)Couples (2)Family (1)
3 out of 5
Posted by Tommy, from ORLEANS on 18 Jul. 2023
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Comment from Hotel Management
18 Aug. 2023
by Nishaye Red Roof Management
Dear Tommy,Thank you for taking the time to tell us about your stay at the HomeTowne Studios by Red Roof St. Louis - Airport/ N Lindbergh. We value you as a our guest and welcome your 8/10 score. You indicated that your stay fell short of your expectations due to the possible lack of cleanliness. Please accept our sincerest apologies for the impact this might have had on your stay.In the future, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,NishayeRed Roof ManagementRediResponse Specialist
1 out of 5
It smelled like an ash tray when I walked in, the elevator didn't work and the room was not clean. My "non-smoking" room wreaked of cigarettes.
Posted by BRANDON, from Conroe on 20 Jan. 2024
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5 out of 5
Posted by Patty on 22 Sep. 2022
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1 out of 5
My pre-paid room was not reserved and given away. Had search for another hotel for over two hours.
Posted by a verified traveller on 18 Aug. 2021
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1 out of 5
The staff was very rude, my room was NASTY, DIRTY, there was blood on the cover. ants in the room it was a total dissaster. I will never use Travelocity again. I asked for a refund to another hotel but they wouldnt do it because the reservation was made through a 3rd party. Travelocity is as much as responsible for this TERRIBLE experience as home town. This DIRTY hotel shouldnt even be on the site.
Posted by a verified traveller on 4 Jul. 2021
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4 out of 5
Posted by a verified traveller on 20 Feb. 2021
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Comment from Hotel Management
5 Mar. 2021
by 3528
Good Morning,
Thank you for sharing your feedback regarding your stay! If you have not done so yet, please make sure to sign up for RediRewards so that you can begin to accumulate benefits on your future stays with us.
We look forward to hosting you again. Thank you and have a wonderful day!
1 out of 5
This is a Horrible place to stay. I was kicked out because of what the customer next door did before they left their room.
Posted by a verified traveller on 1 Feb. 2021
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Comment from Hotel Management
5 Feb. 2021
by 3528
Good morning,
I hope this note finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear.
Thank you and have a wonderful day.
1 out of 5
This place is honestly the most terrifying joint I’ve ever walked into. It is run down, it is filthy and the desk worker was behind bulletproof glass. There are signs that say no smoking but my room reeked of cigarettes and there were burn marks on the bedding, on the toilet, on the shower and the countertops. It also was posted no pets but I was kept awake several nights by a cat meowing and there was a dog waste station outside. There was trash everywhere outside; the parking lot, the surrounding grass areas, the sidewalks. The walls are very thin so you not only can hear everything going on in the rooms around you but you can also smell everyone’s cooking mingling together to form an abhorrent stench. I almost wanted to take up smoking myself just to clear my nostrils. The bed is a lumpy mattress on a frame with no box springs and the blankets were disgusting. The ac unit worked but you could not watch television or sleep with it on because it made such loud rumbling noises. The kitchenette was useful but no utensils nor dishes were supplied so if you didn’t bring them with you then you had to go buy new. All in all I wish I had spent an extra $5 and stayed somewhere else. I would have refused to set foot in this establishment if I had not already prepaid for four nights.
Posted by Grossedout, from St Louis on 8 Sep. 2020
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Comment from Hotel Management
14 Sep. 2020
by 3528
Dear Guest,
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. We are constantly working on making sure our hotel is well-maintained and has a comfortable atmosphere
4 out of 5
We were here a week ago and left a great review. HOWEVER- This last visit was not so pleasant. We are traveling 4 hours there to see our grand daughter who is 10 months old and was assulted by a grown man and endured a traumatic brain injury. Shes in very serious condition. I called at 3 in the afternoon friday to inform them we may have a late check in, because after driving over 4 hours, we wanted to go to hospital first. I expected check in aprox 11pm. We were told VERY rudely, by Debra, that that was not acceptable- we'd be charged extra over the resetvation price, lose our 2nd night reservation, and HOPE there was a room tp get the next day. So, we had to drive tje extra to hotel, and check in before going to see our baby. And yes, we explained the situation to her- she rudely cut me off and said it didnt matter, that was what would happen. When we arrived to check in, Debra was on the phone, and it was obviously a personal call. I waited almost 5 minutes while she had a disagreement with someone. She acted angry that i didnt step away and give her privacy. After she finally hung up, she was incredibly hateful, rude, and condescending. The entire lobby, elevator, and entire 2nd floor reeked of Pot. The 3 days we were there. Our grand daughter will be in tje hospital foe many months - so we will be spending a lot of time there and a lot of money on Hotels. After our disdainful treatment by Debra- it likely wont be back at this property.
Posted by a verified traveller on 25 Nov. 2019
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4 out of 5
Posted by a verified traveller on 17 Nov. 2019
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About the HomeTowne Studios by Red Roof St. Louis - Airport/ N Lindbergh
As a guest of HomeTowne Studios by Red Roof St. Louis - Airport/ N Lindbergh, you'll find a vending machine, laundry facilities, and a front-desk safe. Public spaces have free WiFi. Free self parking is available. Smoking is allowed in designated areas at this Hazelwood hotel.
1 building
122 guestrooms or units
3 levels
Built in 1996
Self-service laundry
Front desk (limited hours)
Front-desk safe
Elevator
Smoking in designated areas
Family Friendly Amenities
Free WiFi
Kitchenette
Laundry facilities
Full-sized refrigerator/freezer
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free RV, bus, truck parking
Transport
Parking: Free self parking and RV/bus/truck parking
Room Amenities
HomeTowne Studios by Red Roof St. Louis - Airport/ N Lindbergh offers 122 accommodations with complimentary toiletries and blackout drapes/curtains. 32-inch flat-screen televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include bathtubs or showers with hydromassage showerheads. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.
In-room kitchenette
Flat-screen television
Cable channels
Refrigerator (full size)
Microwave
Stove
Bathtub or shower
Hydromassage showerhead
Housekeeping (on request)
Local calls (free)
Toiletries (free)
Telephone
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Wardrobe or closet
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 21
Check-in time ends at 11:00 PM
Special check-in instructions:
The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property does not provide dishware in the rooms. Cookware, dishware, and utensils are available for a surcharge or guests may bring their own.
This property allows guests 18 or over to check in with valid military ID.
The front desk at this property is open daily from 7:00 AM - 11:00 PM. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children 17 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
For any deposits paid in cash or check, refunds will be mailed within 14 days after departure (pending room inspection).
This property’s full housekeeping service is provided every 14 days. Partial service, consisting of bed sheets exchange and trash removal, is provided every 7 days. Additional housekeeping is available for the listed fee amount per requested service.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Contactless check-out is available.
No rollaway/extra beds available
No cribs (infant beds) available
Children stay free
Service animals are allowed
Service animals are exempt from fees/restrictions
Front desk opens daily at 7:00 AM
Front desk closes daily at 11:00 PM
Debit cards
Staffed front desk
LGBTQIA friendly
Children stay free 17
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
gap period enforced between guest stays 72 hours
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Fees
Guests will be asked to pay the following charges at the property:
Cash deposit: USD 100 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Housekeeping fee: USD 10 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
HomeTowne Studios St. Louis Airport N Lindbergh Hotel
Extended Stay America St N Lindberg Blvd
Extended Stay America St N Lindberg Blvd Hotel
Extended Stay America St N Lindberg Blvd Hotel Louis Airport
Crosslands St. Louis Airport N. Lindbergh Blvd. Hotel Hazelwood
Crosslands St. Louis Airport N. Lindbergh Blvd. Hotel
Crosslands St. Louis Airport N. Lindbergh Blvd. Hazelwood
HomeTowne Studios St. Louis Airport N Lindbergh
HomeTowne Studios St. Louis Airport/ N Lindbergh
HomeTowne Studios St. Louis Airport/ N Lindbergh by Red Roof
You should know
Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
