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4.5 out of 5

"Check in staff was not helpful. Did not tell us the elevator was not functioning but directed us to follow another client who was not going to the sec ... " More

By a verified traveller on Wed 28 Feb 2024

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Hotel Description

Hotel near Tropicana Field in St. Petersburg

Downtown St. Petersburg stay

Within a 15-minute walk of this Downtown St. Petersburg hotel, you'll find Tampa Bay and Vinoy Park. Tropicana Field and Salvador Dali Museum are also within 2 miles (3 km).

Outdoor pool

This hotel features a seasonal outdoor pool and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas and valet parking. Luggage storage and a safe deposit box are also provided.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $202* Per night/room 29 Apr. - 30 Apr.

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Exchange Hotel ratings based on 19 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Exchange Hotel

Everyone (13) Family (5)
3 out of 5
Check in staff was not helpful. Did not tell us the elevator was not functioning but directed us to follow another client who was not going to the second floor. On last day asked same reception staff member for our car keys and the reply was she didn’t have them. After a few seconds had to ask her who had them at which time we were directed to the valet. Other reception staff was helpful. Doubtful we will be back or recommend place to friends.

Posted by on 28 Feb. 2024

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Comment from Hotel Management

2 Mar. 2024 by The Exchange Management

Hello Maureen, On behalf of The Exchange Hotel, please accept my sincerest apologies for the inconvenience you endured. Certainly, this is not the type of guest experience we are trying to provide. Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services. We hope that we get another opportunity to serve you when your travel plans bring you back to the St. Pete Downtown area.

5 out of 5
I loved that it was walking distance to everywhere we wanted to go.

Posted by on 25 Feb. 2024

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Comment from Hotel Management

26 Feb. 2024 by The Exchange Management

Thank you for taking the time to share your experience regarding your recent stay. We are happy to hear that you enjoyed your time with us. We hope to see you again soon.

5 out of 5

Posted by on 22 Jan. 2024

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Comment from Hotel Management

26 Jan. 2024 by The Exchange Management

Hello Ken, thank you for taking the time to leave us a review on your stay here at The Exchange Hotel. Your feedback is much appreciated.

5 out of 5
We stayed at this property before under a different corporation. The location is perfect, well maintained and the staff if awesome.

Posted by on 22 Jan. 2024

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Comment from Hotel Management

26 Jan. 2024 by The Exchange Management

Thank you so much for your kind review, we are great full for your feedback! We hope to have you back with us here again at The Exchange in the near future.

5 out of 5
Everything was walking distance. Bathroom sink was clogged, needed to clean the drain out.

Posted by on 5 Jun. 2023

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Comment from Hotel Management

8 Jun. 2023 by The Exchange Hotel

Thank you for the great rating, Patrick!

5 out of 5
Very unique

Posted by on 20 May 2023

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Comment from Hotel Management

30 May 2023 by The Exchange Hotel

Thank you for the high rating, Sheryl!

5 out of 5

Posted by on 14 May 2023

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Comment from Hotel Management

8 Jun. 2023 by The Exchange Hotel

Thank you for the high rating, Kristina!

5 out of 5

Posted by on 6 May 2023

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Comment from Hotel Management

30 May 2023 by The Exchange Hotel

Thank you for the high rating, Jason!

5 out of 5

Posted by , from Holiday on 9 Apr. 2023

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Comment from Hotel Management

2 May 2023 by The Exchange Hotel

Thank you for the high rating, Natani!

5 out of 5

Posted by on 4 Apr. 2023

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Comment from Hotel Management

25 Apr. 2023 by The Exchange Hotel

Thank you for the high rating, Osvaldo!

Property Features

As a guest of The Exchange Hotel, you'll find a seasonal outdoor pool, a front-desk safe, and a television in a common area. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Parking is available for a fee. This St. Petersburg hotel is smoke free.

  • 76 guestrooms or units
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • 1 conference room

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

The Exchange Hotel offers 76 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with hydromassage showerheads. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower
  • Hydromassage showerhead
  • Housekeeping (once per stay)
  • Local calls (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Desk chair

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Smoke detector
  • Guest will receive an email before arrival 72 hours
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Exchange Hotel Hotel
  • The Exchange Hotel St. Petersburg
  • The Exchange Hotel Hotel St. Petersburg

You should know

  • The seasonal pool will open May 01 and close September 30.
  • Pool access available from 7:00 AM to 10:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.