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The Windsor Hotel by Hoco Hotels Collection

2.5 star property
Hotel near Stratford City Hall in Stratford

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Photo gallery for The Windsor Hotel by Hoco Hotels Collection

Exterior
Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom
Family Suite, 2 Queen Beds
Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only | Bathroom
Mini Suite
Reviews
7.8

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
23 Albert St, Stratford, ON, N5A 3K2
  • Popular LocationAvon Theatre2 min walk
  • Popular LocationAvon River5 min walk
  • Popular LocationFestival Theatre17 min walk
  • AirportHamilton, ON (YHM-John C. Munro Hamilton Intl.)87 min drive

Room options

View all photos for Family Suite, 2 Queen Beds

Family Suite, 2 Queen Beds

Family Suite, 2 Queen Beds

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Suite

King Suite

King Suite

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 King Bed, Non Smoking, Private Bathroom

Free toiletries, hair dryer, towels

Classic Room, 1 King Bed, Non Smoking, Private Bathroom

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking, Private Bathroom

Room, 1 Queen Bed, Non Smoking, Private Bathroom

Room, 1 Queen Bed, Non Smoking, Private Bathroom

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

Free toiletries, hair dryer, towels

Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mini Suite

Mini Suite

Mini Suite

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Apartment

Signature Apartment

Signature Apartment

  • 84 sq m
  • Sleeps 6
  • 3 Double Beds

Similar properties

Exterior
The Stratford Hotel by Hoco Hotels Collection
Free WiFi
Air conditioning
Parking available
Housekeeping
4.4 out of 5, Excellent, (266)
The price is CA $329
per night
CA $387 total
includes taxes & fees
24 May - 25 May
The Stratford Hotel by Hoco Hotels Collection

About the area

Stratford

In shopping district.Steps from the hotel, you'll find Stratford City Hall and Avon Theatre. Studio Theatre and Avon River are also within half a mile (1 km).

What's nearby

  • Stratford City Hall - 2 min walk
  • Avon Theatre - 2 min walk
  • Avon River - 5 min walk
  • Festival Theatre - 17 min walk
  • Stratford Country Club - 4 min drive

Getting around

  • Stratford Station - 13 min walk
  • London, ON (YXU-London Intl.) - 50 min drive

Restaurants

  • Bentley's - 3 min walk
  • Boar's Head Pub - 2 min walk
  • Balzac's Coffee Roastery - 4 min walk
  • Pazzo Taverna & Pizzeria - 3 min walk
  • Revival House - 3 min walk

About this property

The Windsor Hotel by Hoco Hotels Collection

Hotel near Stratford City Hall in Stratford
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Windsor Hotel by Hoco Hotels Collection also features concierge services and an elevator. Parking is available for a fee.

This Stratford hotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 4 levels
  • Built in 1881
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Windsor Hotel by Hoco Hotels Collection offers 34 air-conditioned accommodations with espresso makers and complimentary bottled water. Televisions come with digital channels and Netflix.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–10:00 AM: CAD 20 for adults and CAD 20 for children
  • 1 restaurant
  • 1 bar

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch TV
  • Digital channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Iron/ironing board
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out fee: CAD 50

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
Reception is closed Sundays in the winter.

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CAD 50.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CAD 20 for adults and CAD 20 for children
  • Uncovered self parking fee: CAD 20 per night (in/out privileges)
  • Late check-out fee: CAD 50
  • Rollaway bed fee: CAD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Albert St
Albert St Inn
Albert St Inn Stratford
Albert St Stratford
St Albert Inn
Albert Street Inn Ltd Stratford
Albert Street Inn Ltd
Albert Street Ltd Stratford
Albert Street Ltd
Windsor Hotel Inc. Stratford
Windsor Inc. Stratford
The Albert Street Inn Ltd
The Windsor Hotel
Windsor Hotel Inc.
The Windsor Hotel by Hoco Hotels
The Windsor Hotel by Hoco Hotels Collection Hotel
The Windsor Hotel by Hoco Hotels Collection Stratford
The Windsor Hotel by Hoco Hotels Collection Hotel Stratford

The Windsor Hotel by Hoco Hotels Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 44 out of 127 reviews" "
Rating 8 - Good. 42 out of 127 reviews" "
Rating 6 - Okay. 23 out of 127 reviews" "
Rating 4 - Poor. 16 out of 127 reviews" "
Rating 2 - Terrible. 2 out of 127 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nora

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Time Stay
We understand the hotel is under updating. Attention should be paid to the quality of painting. Electrical box sitting outside of the baseboard. No radio or phone in the room. NO WIFI AVAILABILITY. I am not going into the hall to use Wifi for personal or business use. Take note of your Fire Extinguisher examination card. 2021?????? So those are the negatives. On the positive side our room was small (that is what I booked) it was very very clean and well stocked. The staff at this Hotel are AWESOME. My husband and I are an older couple. The staff showed respect and consideration of our limitations. They offered to help with luggage to our rooms, help with Wifi, supper recommendations, concern to keep the front entry clean, the night staff gentleman came to our door with a wake up call at 5:30 am when his call would not go through my cell (won't ring me with an unrecognizable incoming number). That same person walked me, with my luggage (while my disabled husband could wait in a warm entry) to the (very dark at 6:00am) parking lot and placed same luggage into my SUV. He was awesome!!!!!! If you can elevate your renovations to the level of quality of the staff you have a WINNER!
Stayed 1 night in Feb 2024

10/10 Excellent

lynne

Liked: Cleanliness, staff & service, property conditions & facilities
beds comfortable - liked separate sitting room
Stayed 1 night in Dec 2023

8/10 Good

Dave

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Joanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is seasoned. The room was very large with 2 double beds. My concern was the Expedia booking. I was told by the hotel I could not book direct so I used Expedia then when I called the hotel with a change I was told to call Expedia. At check in the change had not been forwarded to the Hotel and somehow that was mine to own because I booked through Expedia? The room charges were charged to my credit card Nov 9 for a stay Nov 16-19. In addition $500/ per room security deposit(we had 3 rooms). The rooms were guaranteed on 1 credit card intending for each room to pay at time of check-in this could not be done as the payment was put through 5 days ahead. The concern from the hotel perspective was hotel policy or Expedia policy. Little concern about the customer. The hotel was great our stay was great, Stratford was what we expected. Hotel staff were great but unconcerned that close to $2500 for 3 rooms for 3. nights was charged to my cr card at the start of a Christmas shopping weekend. The responsibility fell to me to collect from my group. This was the biggest disappointment the internal management became my problem.
Stayed 3 nights in Nov 2023

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A historic building well taken care of.
Stayed 1 night in Nov 2023

8/10 Good

VERA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the staff was great very friendly Always ready to answer any questions
Stayed 2 nights in Nov 2023

2/10 Terrible

Karen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights, first day went shopping bought 3 pretty bars of handmade soap, 2nd day while out someone was sent to the room to check a loose mirror in the bathroom and when we were packing that afternoon the 3 bars of soap were not to be found. The attitude of the staff at this point was not helpful and we did not get our soap bars or any compensation. Very disappointing. Also the shower was not reliable and the bathroom not adequate.
Stayed 2 nights in Oct 2023

10/10 Excellent

Belinda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time in Stratford and will most defiantly be returning.
Stayed 2 nights in Oct 2023

10/10 Excellent

Sebastiano

Travelled with family and small children
Liked: Amenities
The hotel is in a great area walking distance to great restaurants,bars and shops. The hotel was nice I had a great room quiet clean comfortable beds great service. Bottled water and great coffee machine in room. Hotel has charm!!
Stayed 2 nights in Nov 2023

4/10 Poor

Jason

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It is a vintage hotel. With that you don’t get large rooms but this was very small, it was a queen bed in a room, no room for anything else. Parking was limited and only a few cars on site. The rest of the hotel had to park about 5 mins walk. But not many hotels in town. Should have been half the price.
Stayed 3 nights in Nov 2023