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"The toilet in our room didnt work " More

By a verified traveller on Sun 29 Oct 2023

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Hotel Description

Enjoy the free WiFi at this Tewksbury hotel

In provincial park

Within 6 miles (10 km) of this Tewksbury hotel, you'll find Lowell Memorial Auditorium and University of Massachusetts Lowell. Tsongas Arena is within 6 miles (10 km) and Merrimack College is within 9 miles (15 km).

Renovated in 2023

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a snack bar/deli, and express check-out are also offered.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $140* Per night/room 8 Apr. - 9 Apr.

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Tewksbury Andover ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Hilton Garden Inn Tewksbury Andover

Couples (1)
3 out of 5
The toilet in our room didnt work

Posted by on 29 Oct. 2023

Was this review helpful to you?

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available. WiFi is free in public spaces. A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hilton Garden Inn Tewksbury Andover. Self parking is free. A complete renovation of Hilton Garden Inn Tewksbury Andover was completed in October 2023. Smoking is allowed in designated areas at this Tewksbury hotel.

  • 1 building
  • 227 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 1988
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Lowell Station (8.6 km / 5.3 mi)
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Tewksbury Andover offers 227 air-conditioned accommodations with coffee/tea makers and designer toiletries. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

The Garden Grille & Bar - Onsite restaurant. Guests can enjoy drinks at the bar.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0011312950. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Car recommended
  • State tax ID - C0011312950
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00–25.00 per person
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Andover Holiday Inn
  • Andover Tewksbury
  • Holiday Inn Andover
  • Holiday Inn Andover Hotel
  • Holiday Inn Andover Hotel Tewksbury
  • Holiday Inn Tewksbury
  • Holiday Inn Tewksbury Andover
  • Tewksbury Andover
  • Tewksbury Andover Holiday Inn
  • Tewksbury Holiday Inn
  • Holiday Inn Tewksbury Andover Hotel Tewksbury
  • Holiday Inn Tewksbury Andover Hotel

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.