Book a hotel near Torre del Belvedere, Grosseto

"UGH!!! Note:I have already reported ALL of these issues to Emma Villas without a satisfactory resolution, I asked for some credit minimally, for the poor house condition, my time and the extraordinary inconvenience. I spent hours communicating with their team on the many problems. Firstly, the welcome email on Thurs included the wrong "contact" for our arrival, that created GREAT stress initially as I thought the property was not available until the next day and I had a family of 6 to house. After many phone calls and texts, it was resolved.It was the # for the "wrong" Francesco. Whew. Next, check-in with Elena (VERY NICE!) which took an hour. MANY, house rules NOT listed at VRBO listing. I then was given the number for the property person, the "right" Francesco, for "future" issues, of which there were many!! Huge one. Backed up shower and toilet. Tried contacting him, no response, needed to circle back to Elena. Finally, He suggested the plumber could come on Monday (he responded Friday morning!) We were checking out on Tuesday. UNACCEPTABLE. Many back and forth phone calls with Emma to discover a plumber knocking at 8:45 AM Sat. (they broke their own rule, a vendor came by "unannounced!") On top of this issue, there was an unstable and rickety spiral staircase, he attempted to fix it. My concern? It felt unsafe. Dirty counters and fixtures. Power outages, 6! Ants. No tissues/ or an extra toilet paper roll. Not all baths had soap.Poor internet. Out of space to finish :("