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Hotel Description

Upscale ski hotel with spa

Skiing getaway

At this hotel, you'll be steps from Pradalago Gondola and Madonna di Campiglio Ski Area. Skirama Dolomiti Adamello Brenta and Parco Naturale Adamello Brenta are also within half a mile (1 km).

Luxury amenities

A full-service spa, a gym, and a restaurant are all featured at this luxury hotel. There's a free ski shuttle, and ski lessons, ski passes and ski storage are available on site. Families will appreciate the onsite laundry facilities and babysitting.

Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Classic Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Conveniences like ski storage, skiing lessons, and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar. There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. WiFi is free in public spaces. This Art Deco hotel also offers an indoor pool, a health club, and a sauna. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Pinzolo hotel.

  • 1 building
  • 61 guestrooms or units
  • 7 levels
  • 1399 sq ft of conference space
  • 130 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Free ski shuttle; airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Cristal Palace offers 61 accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining
  • LCD television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:30 AM to 10 AM.

Cristal Palace has a restaurant serving breakfast only.

Room service is available.

Spa Services

  • Sauna in spa
  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Cristal Palace offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 30.0 per night.

Pet Policy

  • Pets: EUR 10 per pet, per day
  • Maximum 1 pets
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 200 per person (one-way)
  • Self parking fee: EUR 15.00 per night
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cristal Palace Hotel
  • Cristal Palace Hotel Madonna di Campiglio
  • Cristal Palace Madonna di Campiglio
  • Cristal Palace Hotel
  • Cristal Palace Pinzolo
  • Cristal Palace Hotel Pinzolo

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.