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Coco Tulum Hotel

2.5 star property
Beachfront hotel near Tulum Beach

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Coco Tulum Hotel

Photo gallery for Coco Tulum Hotel

Ocean view room Beach zone | Beach/ocean view
Partial Ocean View room private bath | Bathroom
Garden view Shared bathroom
Beach bar
Beach bar

Overview of Coco Tulum Hotel

Reviews
8.4

Very good

Popular amenities

  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Carretera Boca Paila Km 8, Tulum, QROO, 77780
  • Popular LocationTulum Beach1 min walk
  • Popular LocationKhyra Tulum1 min walk
  • Popular LocationPosada Margherita2 min walk
  • Popular LocationVen a la Luz Sculpture16 min walk

Room options

View all photos for Jungle view room private bath

Jungle view room private bath

Jungle view room private bath

  • Sleeps 3
  • 1 Queen Bed

View all photos for Partial Ocean view room Shared bathroom

Partial Ocean view room Shared bathroom

Partial Ocean view room Shared bathroom

  • Sleeps 3
  • 1 Queen Bed

View all photos for Ocean view room Beach zone

Ocean view room Beach zone

Ocean view room Beach zone

  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Partial Ocean View room private bath

Partial Ocean View room private bath

Partial Ocean View room private bath

  • Sleeps 3
  • 1 Queen Bed

View all photos for Oceanfront Room

Oceanfront Room | Beach/ocean view

Oceanfront Room

  • 16 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Tower Ocean view Room 2nd floor

Tower Ocean view Room 2nd floor | Beach/ocean view

Tower Ocean view Room 2nd floor

  • Sleeps 3
  • 1 King Bed

View all photos for Bachelor Casita Garden view 4 people

Bachelor Casita Garden view 4 people | View from room

Bachelor Casita Garden view 4 people

  • Sleeps 3
  • 2 Queen Beds

View all photos for Tower Suite Panoramic view with terrace

Tower Suite Panoramic view with terrace

Tower Suite Panoramic view with terrace

  • Sleeps 3
  • 1 King Bed

View all photos for Garden view Shared bathroom

Garden view Shared bathroom | Terrace/patio

Garden view Shared bathroom

  • Sleeps 3
  • 1 Queen Bed

View all photos for Oceanfront Premium

Oceanfront Premium | Beach/ocean view

Oceanfront Premium

  • 12 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View room private bath

Garden View room private bath

Garden View room private bath

  • Sleeps 3
  • 1 King Bed

View all photos for Beach Club Master Suite Jacuzzi

Beach Club Master Suite Jacuzzi

Beach Club Master Suite Jacuzzi

  • Sleeps 3
  • 1 King Bed

Similar properties

Aerial view
The Waves Tulum
Pool
Hot tub
Spa
Pet-friendly
4.3 out of 5, Excellent, (504)
The price is CA $154
per night
CA $191 total
includes taxes & fees
30 Apr - 1 May
The Waves Tulum

About the area

Tulum

On the beach.With a stay at this Zona Hotelera hotel, you'll be within half a mile (1 km) of Tulum Beach and 3 miles (5 km) of Playa Paraiso. Ven a la Luz Sculpture and SFER IK are also within 2 miles (3 km).

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 16 min walk
  • Las Palmas Public Beach - 12 min drive
  • Tulum Mayan Ruins - 13 min drive
  • Playa Paraiso - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 102 min drive

Restaurants

  • Chambao - 7 min walk
  • Mia Restaurant & Beach Club - 12 min walk
  • Checkpoint Ciao - 16 min walk
  • Taboo Beach Club - 7 min walk
  • Bula Tulum - 13 min walk

About this property

Coco Tulum Hotel

Beachfront hotel near Tulum Beach
Coco Tulum Hotel offers its guests a full-service spa. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and multilingual staff are also featured at Coco Tulum Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This Tulum hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 2 levels
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
Coco Tulum Hotel offers 50 air-conditioned accommodations with safes. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
The onsite spa has couples treatment room(s). Services include body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • 1 beach bar and 1 bar
  • Room service available

Things to do

  • Beach yoga
  • Full-service spa
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Shower
  • Towels

More

  • Local maps
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 290 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Coco Tulum Hotel
Coco Tulum
Coco Tulum Hotel Hotel
Coco Tulum Hotel Tulum
Coco Tulum Zen Zone Hotel
Coco Tulum Hotel Hotel Tulum

Coco Tulum Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 253 out of 481 reviews" "
Rating 8 - Good. 116 out of 481 reviews" "
Rating 6 - Okay. 52 out of 481 reviews" "
Rating 4 - Poor. 28 out of 481 reviews" "
Rating 2 - Terrible. 32 out of 481 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

dustin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
So there is a serious issue with this property. There is a day club that is next door, it plays music at extreme loud levels. All day and all night. I didn’t get to sleep at all. I tried 3 times to speak with the manager. He told me the local police will not do anything about the noise. Admitting they have a known problem but continue to book people in the rooms. This to me fraud. They would not refund my money for my stay, and the front desk worker refused to give me his name. I am actively seeking a refund and dispute with Expedia, the hotel, and my credit card company. If you have any expectation of sleeping find some where else to stay. The music blasted all day and all night.
Stayed 1 night in Jan 2024

10/10 Excellent

Dominika

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Dec 2023

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay here!
The staff (specifically Leo at the front desk) made our stay very special. The property is in a very cool beach location convenient for walkable restaurants and bars. Would highly recommend staying at Coco Tulum to anyone.
Stayed 2 nights in Dec 2023

8/10 Good

WILLIAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coco Tulum exceeded my expectations. FOOD Coco Tulum delivered perhaps the best ceviche I’ve ever tasted and I have dined on the Peruvian version so this is saying a lot!! The Tostadas Pulpo y Altuna were out of this world. A thrill & delight for the taste buds. My mouth is watering just thinking back to the lunches here on the beach. 5 Stars! DRINK Your morning coffee will help you live without your Italian espresso machine back home. It’s good. But the alcohol mixed drinks are grossly overpriced and leave a lot to be desired. You are much better off bringing your own white wine or tequila bottles to the beach and tipping the bartender for an ice bucket. 2 Stars! ROOM I had the best room imo, room 47. It’s perfect with a clear view of the Caribbean Sea. It’s amazing. Also, the room is cleaned very well each day with enough towels provided and agua potable. There’s a concha for your sink faucet. The whole vibe is awesome and is so Tulum. The door locks need to be updated and the safe is a wooden box with a lock so that could be better. You are showering with salt water. But I loved the room layout my girl & I were so happy. 4 Stars! SERVICE Everyone at Coco Tulum is happy to be there. From the security to the front desk to the servers. But our American appliances a steamer & blow dryer were destroyed simply by plugging them in. The staff didn’t respond to or fix this issue so beware. CROWD It’s a mix of beautiful people from the states, Euro & Latinos
Stayed 5 nights in Dec 2023

10/10 Excellent

Danny

Travelled with partner
Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

4/10 Poor

Arezoo

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is located in the hotel zone, and is within walking distance to all the restaurants, boutiques and shops. It’s by the ocean and you sleep while listening to the ocean. However, room condition was terrible. It smelled like sewage/urine all the time. It was very annoying. The towels were so dirty that we didn’t even touched them and used paper towels instead! The beach club was nice but depressing compared to neighbor hotels. The property is not gated and is open access to everyone from the beach and the street. Safe in the room was technically a wooden box with a very basic padlock!! Nothing happened to us but we were concerned about safety! In general, I do not recommend this property. I would suggest you spend a little more and stay at the nicer hotels in the area.
Stayed 4 nights in Dec 2023

2/10 Terrible

Fotis, New York

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Alberto

Travelled with partner
Liked: Amenities

10/10 Excellent

Cynthia

Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023