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Hotel Scarlette

3.0 star property
3-star hotel near Gran Cenote

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Hotel Scarlette

Photo gallery for Hotel Scarlette

Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Front of property
Standard Triple Room | In-room business centre
Breakfast area
Junior Room | Bathroom

Overview of Hotel Scarlette

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Av Tulum - Coba Km 7, manzana 51 lote 34-50 tankà IV, Tulum, QROO, 77780
  • Popular LocationTulum Monkey Sanctuary13 min walk
  • Popular LocationGran Cenote4 min drive
  • Popular LocationTajankun Restaurante6 min drive
  • Popular LocationCockteleria el Dorado6 min drive

Room options

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, down comforters

Standard Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Room

Egyptian cotton sheets, premium bedding, down comforters

Presidential Room

  • 35 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Triple Room

Standard Triple Room | In-room business centre

Standard Triple Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Panoramic Room

Panoramic Room

Panoramic Room

  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Junior Room

Junior Room

Junior Room

  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Quadruple Room, Poolside

Deluxe Quadruple Room, Poolside | View from room

Deluxe Quadruple Room, Poolside

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

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4.4 out of 5, Excellent, (9)
The price is CA $74
per night
CA $94 total
includes taxes & fees
2 May - 3 May
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About the area

Tulum

In suburbs.You'll be within 3 miles (5 km) of Gran Cenote and 6 miles (10 km) of Temple of Doom with a stay here. Cenote Calavera and Dos Aguas Park are also within 6 miles (10 km).

What's nearby

  • Tulum Monkey Sanctuary - 13 min walk
  • Gran Cenote - 4 min drive
  • Tulum National Park - 11 min drive
  • Tulum Mayan Ruins - 13 min drive
  • Playa Paraiso - 23 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 56 min drive

Restaurants

  • Fondo de Bikini - 8 min drive
  • Pozoleria la Mexicanita - 7 min drive
  • Tajankun Restaurante - 6 min drive
  • El Asadero - 7 min drive
  • Tacos Kukulcan - 8 min drive

About this property

Hotel Scarlette

3-star hotel near Gran Cenote
Hotel Scarlette offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A rooftop terrace, spa services, and tour/ticket assistance are also featured at Hotel Scarlette. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Free self parking is available. A complete renovation of Hotel Scarlette was completed in January 2020.

Smoking is allowed in designated areas at this 3-star Tulum hotel.

  • 11 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 2019
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel Scarlette offers 11 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and coffee/tea makers. Rooms open to patios. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 32-inch Smart televisions come with satellite channels. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages.

Languages

English, Spanish

Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Children's pool
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Things to do

  • Access to nearby outdoor pool
  • Children's pool
  • Outdoor pool
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Height-adjustable showerhead
  • Lever door handles
  • Roll-in shower
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch Smart TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated floor (bathroom)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Patio

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Individually decorated
  • Individually furnished
  • LED light bulbs

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - midnight
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 300.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 110.00 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Hacienda Scarlette Tulum
Hotel Hacienda Scarlette
Hacienda Scarlette Tulum
Hacienda Scarlette
Hotel Scarlette Hotel
Hotel Scarlette Tulum
Hotel Hacienda Scarlette
Hotel Scarlette Hotel Tulum

Hotel Scarlette Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 30 out of 57 reviews" "
Rating 8 - Good. 14 out of 57 reviews" "
Rating 6 - Okay. 6 out of 57 reviews" "
Rating 4 - Poor. 2 out of 57 reviews" "
Rating 2 - Terrible. 5 out of 57 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fermina

Stayed 5 nights in Aug 2022

4/10 Poor

France

Stayed 2 nights in Mar 2022

10/10 Excellent

Gustavo

Stayed 1 night in Mar 2022

10/10 Excellent

Salvador

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, muy bien atendidos, cómodas instalaciones
Stayed 1 night in Mar 2022

8/10 Good

Jacob

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is very colorful and has a lot of space. However, the road to get to the hotel is pretty rough and it feels kinda dangerous at night. It is right in the middle of the jungle, which makes mornings filled with bird sounds, super nice! Food was ok, good prices. Staff was very attentive and polite. Rooms are very spacious and clean but the shower could have been cleaner. Pretty good overall.
Stayed 1 night in Mar 2022

10/10 Excellent

Jean christophe

Stayed 3 nights in Feb 2022

10/10 Excellent

Darren

Stayed 1 night in Dec 2021

8/10 Good

Lorena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in May 2021

10/10 Excellent

Prajna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021