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" We arrived in the middle of a blizzard. We had no problems getting into the hotel parking lot or our room. The staff did everything they could to mak ... " More

By a verified traveller on Tue 06 Mar 2018

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Hotel Description

Rome guestrooms with comfy beds

In Rome

Within a 10-minute walk of the hotel, you'll find Capitol Theatre and Fort Stanwix. Rome Historical Society & Museum and H.P. Sears Service Station Museum are also within half a mile (1 km).

Business services

A restaurant and a seasonal outdoor pool are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a terrace, and a garden are also offered.

Free WiFi, comfy beds

The 104 individually decorated guestrooms have 4 bedrooms and offer free WiFi and comfy beds. TVs come with satellite channels, and other amenities include private yards and refrigerators.

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$102* Per night/room 1 Dec. - 2 Dec.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Business Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn Rome- Verona ratings based on 14 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn Rome- Verona

Everyone (5) Couples (1) Family (1)
3 out of 5
It is an old property. Bed was not comfortable. Seemed clean though and the Denny's was good for breakfast

Posted by on 20 Oct. 2019

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1 out of 5
We walked into the room and were greeted by two different types of flies inhabiting the room. The bathroom ceiling was clearly badly damaged due to water and falling down.

Posted by on 1 Sep. 2018

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Comment from Hotel Management

3 Sep. 2018 by Cindy N.

Thank you for taking the time to review your stay. We are constantly making improvements, and value your input. We hope to see you again, to give us another chance to provide you with an excellent stay.

5 out of 5

We always stay here when visiting Rome

We arrived in the middle of a blizzard. We had no problems getting into the hotel parking lot or our room. The staff did everything they could to make us comfortable. We love having the Denny’s attached and open 24 hours. We always recommend this motel to our friends.

Posted by , from Boston, MA on 6 Mar. 2018

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Comment from Hotel Management

19 Mar. 2018 by GM

Thank you for staying with us we try to do our best will see you next time Mansukh

1 out of 5

Disgusting

hotel was so disgusting I don't think they have any cleaning personnel the refrigerator had mold growing in it the microwave was horrible there was a dirty sheet stuffed behind the refrigerator there was someone's dirty socks under the chair and cigarette butts on the floor

Posted by on 21 Aug. 2017

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5 out of 5

Rooms clean and spacious

Central location in Rome New York made it easy to get to things. Loved having the 24 hour Denny's attached !

Posted by , from Boston, MA on 9 Aug. 2017

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4 out of 5

Simple, clean, affordable Hotel

Get about what you pay for. Simple, basic, but serves its purpose. Would overall recommend

Posted by on 2 Jan. 2016

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Comment from Hotel Management

15 Aug. 2016 by Mansukh GM

thanks a Lots for your comment Mansukh

5 out of 5

Clean and Comfortable

Pros: Close restaurants, Quiet
It was a great deal for the price. The room was spacious and very clean, the beds were very comfortable. I would definitely stay there again

Posted by , from new york on 7 Feb. 2011

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1 out of 5

Horrible Hotel RUDE manager. NEVER AGAIN!

The room was not spotless, but adequate for the price. We spent the evening at a local casino and stayed out late and decided to sleep in the next morning. When the front desk called at 11am to see if we wanted to check out we asked for the day rate to keep the room until 4pm. The charge was $* which we agreed to. We no more than got back to sleep when the maid knocked and woke us up and was very rude insisting that we had to check out. By the time I explained to her that we planned to keep the room at the day rate I was fully awake and angry. We decided to leave. I needed to iron my clothing and so unfolded the ironing board and plugged the iron in. The iron did not heat up so I ran my hand down the cord and got a little zap. I unplugged it and called the front desk and asked for a replacement. The young girl at the front desk said that housekeeping would bring one. I used the new iron without incident, dressed, and went to the lobby to check out. Not only did they insist on charging me the $*, the manager started yelling that I had tricked him with the iron and that I was trying to pull a fast one, that it was not a hotel iron and that I was trying to sue him or something. I was dumbfounded! He was so RUDE and could barely speak english. I will NEVER stay at a Quality Inn again.

Posted by on 31 Oct. 2010

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1 out of 5

Worst hotel experience I have ever had.

I recently stayed at this hotel. I checked into my room, and the smell of smoke was overwhelming. I brought this to the attention of the front desk clerk and asked for another room if possible. She honored my request and was very helpful, however when I returned to the lobby to get my new keys the owner/manager who was standing in the lobby, insisted that none of his rooms smelled like smoke and that we were wrong. I am in the hotel business and I understand that rooms sometimes get smoked in. He then raised his voice at me while poking his finger into my chest. The maintenance man then came out and told me that he was going to beat me up in the parking lot after he punched out of work. As he said this, the manager/owner was laughing. I have never been treated this way at any customer service establishment in my life. I should have pressed charges for assault, but I did not have the time as we had tight plans which were already delayed in the process. The front desk clerk was very apologetic and even yelled at the owner to stop a few times. She was helpful through the whole ordeal, but it must have been a tough situation for her to be in seeing that she was confronting her boss. I wanted to leave the hotel immediately, but the owner said that he would charge our card no matter what we do. We had no other options but to take all of our belongings in the care with us for the evening as we did not feel safe leaving our things in the room knowing that the owner of this establishment and the maintenance man had keys to our room. Again, I have never experienced anything like this in my life.

Posted by on 19 Sep. 2009

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3 out of 5

Business Stay

The hotel was under construction while I was there but the rooms were still good. -If you are there more then a week you have to request that your beds be changed and not just made up. -Staff was always friendly -Get your room rate in writing as they will change it and not remember agreeing to the rates -Rooms were nice but for having just been remodeled they did nothing about the tubs with the old grout it was disgusting in the one room but fine in the other. -Location is Great to Rome and also to the Casino area.

Posted by on 16 Jun. 2008

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About the Quality Inn Rome- Verona

Location 200 S James St, Rome, NY 13440

Property Features

There's a restaurant on site. Public spaces have free WiFi and wired Internet. There's an onsite business center. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Quality Inn Rome- Verona. Self parking is free. Smoking is allowed in designated areas at this Rome hotel.

  • 104 guestrooms or units
  • 2 levels
  • Built in 1969
  • Dining venue
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Syracuse, NY (SYR-Hancock Intl.) (73 km / 45.3 mi)
  • Train station: Rome Station (1.9 km / 1.2 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn Rome- Verona offers 104 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually decorated. Tempur-Pedic beds feature premium bedding. Televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Rome hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Tempur-Pedic beds
  • In-room dining (limited hours)
  • Private outdoor space
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (heating)
  • Ceiling fan
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 4:00 AM to noon.

Denny's - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are available for USD 10 per night.

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 25.00 per night
  • Maximum 2 per room
  • Smoking rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 0.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: USD 11.99 per person (approximately)
  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 25 per pet, per night
  • Air conditioning fee: USD 0.00
  • In-room microwave fee: USD 0.00
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Rome
  • Quality Rome
  • Rome Quality Inn
  • Jameson Inn Rome Hotel Rome
  • Rome Jameson Inn

You should know

  • The seasonal pool will open in June and close in September.
  • Pool access available from 10 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in smoking rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.ca/Utica-Hotels-Quality-Inn-Rome--Verona.h8359-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.