Hotel Ambassador Zermatt

4.0 star property
4-star hotel near Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Hotel Ambassador Zermatt

Photo gallery for Hotel Ambassador Zermatt

Interior entrance
Indoor spa tub
View from property
Premium bedding, pillowtop beds, minibar, in-room safe
Free daily buffet breakfast

Overview of Hotel Ambassador Zermatt

Reviews
9.0

Wonderful

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Spissstrasse 10, Zermatt, VS, 3920
  • Popular LocationZermatt-Matterhorn Ski Paradise1 min walk
  • Popular LocationZermatt-Furi Gondola16 min walk
  • Popular LocationSunnegga Ski Resort20 min drive

Room options

1 Bed Room Suite in Suite

  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Queen Sofa Bed

2 Room Suite in Family room

  • 60 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

Double Room, Mountain View (Matterhorn)

  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Standard Double or Twin Room

  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the area

Zermatt

Close to the boardwalk/promenade.At this hotel, you'll be steps from Tour Monte Rosa and Zermatt Visitor Center. Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular are also within half a mile (1 km).

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt Visitor Center - 2 min walk
  • Matterhorn glacier paradise - 9 min walk
  • Zermatt-Furi Gondola - 16 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 1 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • McDonald's - 3 min walk
  • Golden India - 2 min walk
  • Le Petit Royal - 4 min walk
  • Restaurant Derby - 4 min walk
  • Grizzly's - 3 min walk

About this property

Hotel Ambassador Zermatt

4-star hotel near Zermatt-Matterhorn Ski Paradise
Hotel Ambassador Zermatt offers its guests an indoor pool, a spa tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Ambassador Zermatt.

This 4-star Zermatt hotel is smoke free.

  • 84 guestrooms or units
  • 3 buildings
  • Built in 1978
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Ambassador Zermatt offers 84 accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, French, German, Greek, Italian, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Hosted evening meal available daily for a fee of CHF 55

Things to do

  • Bicycle rentals
  • Indoor pool
  • Sauna
  • Spa tub

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Minibar

More

  • Children's slippers
  • Desk
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between October 31 and December 6.

Access methods

Staffed front desk

Pets

  • Pets: CHF 15.00 per pet
  • Only dogs and cats are allowed
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CHF 90 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 15.00 per pet
  • Crib (infant bed) fee: CHF 90 per night
  • Hosted evening meal: CHF 55

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Ambassador Hotel Zermatt
Ambassador Zermatt
Ambassador Zermatt Hotel
Hotel Ambassador Zermatt
Zermatt Ambassador Hotel
Hotel Ambassador Zermatt Hotel
Hotel Ambassador Zermatt Zermatt
Hotel Ambassador Zermatt Hotel Zermatt

Hotel Ambassador Zermatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 212 out of 367 reviews" "
Rating 8 - Good. 120 out of 367 reviews" "
Rating 6 - Okay. 23 out of 367 reviews" "
Rating 4 - Poor. 8 out of 367 reviews" "
Rating 2 - Terrible. 4 out of 367 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Victoria

Travelled with family
Liked: Cleanliness, amenities
Pros: convenient location to train station, quiet rooms, cleaners were lovely. Good shower pressure and temperature. Cons: breakfast room in windowless basement with no variety in the limited breakfast offering. Not what I would expect from 4*. Limited storage space in bedrooms and no hooks for coats/ski wear. Path from street to reception down a slippery slope. For the price paid it didn’t feel like good value at all.
Stayed 7 nights in Dec 2023

10/10 Excellent

Binca, Northampton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Binca, Northampton

Stayed 1 night in Dec 2023

8/10 Good

Alexander

Stayed 4 nights in Dec 2023

10/10 Excellent

Binca, Northampton

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern rooms with thoughtful and functional design. Proximity to the train station was definitely a bonus! Also close to the ski bus and ski train.
Stayed 2 nights in Dec 2023

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2023

10/10 Excellent

Styliani

Stayed 4 nights in Dec 2023

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic. Thank you for a great visit!
Stayed 2 nights in Oct 2023

10/10 Excellent

Timothy

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a quick walk from the train station. The staff was super helpful and friendly. The breakfast was similar to an American breakfast buffet. I will stay here again.
Stayed 2 nights in Aug 2023