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"we thoroughly enjoyed our stay at the Best Western and also Vancouver. The staff was friendly and assisted us as we arrived early due to disembarking ... " More

By a verified traveller on Thu 16 Jun 2016

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Hotel Description

3-star ski hotel near Robson Street

Near the slopes

At this Downtown Vancouver hotel, you'll be well placed to visit Granville Street and St. Paul's Hospital, both within a 5-minute walk. Robson Street and Orpheum Theater are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, express check-out, and a computer station are also offered.

Free WiFi, balconies

Featuring conveniences like refrigerators and microwaves, the 118 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include balconies, room service, and coffee/tea makers.

Superior Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$104* Per night/room 5 Jan. - 6 Jan.

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Accessible, Refrigerator & Microwave (with Sofabed)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Superior Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Chateau Granville Hotel & Suites ratings based on 15 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Chateau Granville Hotel & Suites

Everyone (3) Family (1)
5 out of 5
Walking distance to dining and activities. Full service hotel with in house restaurants,

Posted by on 2 Dec. 2019

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Comment from Hotel Management

4 Dec. 2019 by general manager

Dear Guest, Thank you for your great feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted to hear you enjoyed your stay with us.Our Hotel is commended for its ideal location in the heart of downtown Vancouver, close to the city’s shopping, restaurants and attractions. We are happy to hear that you found our hotel convenient for your stay in Vancouver. Thank you for choosing our hotel and we look forward to welcoming you on your next visit to Vancouver. Best Regards, Bill Thompson General Manager

5 out of 5
ALL the Hotel Staff were EXCELLENT and very caring. My only concerns was the Homeless people around the area Begging and sleeping on the Sidewalks etc.

Posted by on 25 Apr. 2019

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Comment from Hotel Management

25 Apr. 2019 by Best Western Plus Chateau Granville Hotel & Suites

Dear Guest, Thank you for your great feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre and for the 5 out of 5 rating. We are delighted to hear that you enjoyed your stay with us and you appreciated our professional staff. We pride ourselves on our customer service, so it brings us great satisfaction to hear that our team delivered our hotel promise, with excellent guest service. Being located in the heart of the downtown Vancouver entertainment district there is a certain level of activity mainly on weekends. We appreciate you taking the time to write to us about your experience. Thank you for choosing our hotel and we look forward to welcoming you on your next stay! Best Regards, Bill Thompson General Manager

4 out of 5

Posted by on 23 Oct. 2018

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Comment from Hotel Management

24 Oct. 2018 by Best Western Plus Chateau Granville Hotel & Suites

Dear Guest, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted to hear that you enjoyed your stay with us. We appreciate you taking the time to write to us about your experience and please let us know if there is anything we can do to make your next stay more memorable. Thank you for choosing our hotel and we hope you will visit our beautiful city again soon. Best Regards, Andrew Brownrigg General Manager

5 out of 5

excellent stay

Pros: everything
Location: the location was in a diverse part of downtown. there were theaters but also some homeless and derelict peoples. they didn't bother us so no worries
we thoroughly enjoyed our stay at the Best Western and also Vancouver. The staff was friendly and assisted us as we arrived early due to disembarking the cruise ship. our luggage was stored and we were able to go on about our business. the room was clean and tidy and we had full amenities for a low price.

Posted by , from buffalo, ny on 16 Jun. 2016

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Comment from Hotel Management

21 Jun. 2016 by Anastasios Theodoropoulos

Dear Janet, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you enjoyed your stay with us and liked all the amenities. We pride ourselves on our customer service, it is great to hear that our team were able to assist you and deliver our hotel promise, with excellent guest service. We appreciate you taking the time to write to us about your experience. Thank you for choosing our hotel and we look forward to seeing you on your next stay. Best regards, Anastasios Theodoropoulos General Manager

5 out of 5

sweet location!

Pros: Close restaurants, Free Internet
Perfect location! Tons of things to do and see. Great place to stay before a cruise. Hotel staff are very friendly and have great info/advice for people with both limited and longer stays.

Posted by , from Rochester, MN, USA on 15 Jul. 2012

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3 out of 5

Good value and location for money

Pros: Close restaurants, Quiet
Next time I'll avoid the 3rd floor walkup in the courtyard section, but otherwise no complaints and nice hotel. Immediate location is somewhat seedy but safe enough, and very convenient walking distance to much nicer areas. Also on frequent bus line. Unexpectedly nice room.

Posted by , from Birmingham, AL, USA on 10 Apr. 2012

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2 out of 5

Closet with a bed

Pros: Free Internet, Quiet
The rom was very claustrophobic. The room smelled musty and of BO when we arrived. We cranked up the A/C since none of the windows opened. All the windows had privacy covering, but it created a claustrophobic environment.

Posted by on 16 Nov. 2011

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5 out of 5

Helped me when I needed the help.

Pros: Free Internet, staff
This wonderful staff was very accommodating to me when I got sick while in Vancouver. The front desk directed me to a clinic for care and then when I had to have a friend pick up my belongings, the front desk staff was very professional. During the shortened stay I found a clean, comfortable room (liked the recyling efforts) with a friendly staff. When I needed documentation for insurance, this was handled very quickly, and once again, professionally.

Posted by , from New Hampshire on 3 Feb. 2011

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5 out of 5

This hotel made me feel special.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
I limp and often use a cane when I am tired. When I checked in I guess it was obvious I was tired and walking was difficult. They asked me if it was ok to upgrade my room (at no additional charge) so they could provide me a room much closer and easier to walk to. The staff was friendly, polite and genuinely interested in helping me have a great stay at the hotel.

Posted by , from Mentone, CA, USA on 3 Feb. 2011

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5 out of 5

Major Improvements!

I've stayed off and on at this hotel over the years and apparently the management has finally listened. The restaurant has been completely renovated as has the lobby. The guestrooms are super clean and room service - fast! The front desk staff remembered me evertime I walked through the front door, pretty impressive in these times!

Posted by on 4 May 2010

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About the Best Western Plus Chateau Granville Hotel & Suites

Location 1100 Granville St, Vancouver, BC V6Z2B6

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5500 square feet (511 square meters) and includes a conference center. A fitness center, multilingual staff, and concierge services are also featured at the eco-friendly Best Western Plus Chateau Granville Hotel & Suites. Parking is available for a fee. This 3-star Vancouver hotel is smoke free.

  • 118 guestrooms or units
  • 15 levels
  • 5500 sq ft of conference space
  • 511 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Vancouver, BC (YVR-Vancouver Intl.) (12.8 km / 8 mi)
  • Train station: Vancouver Waterfront Station (1.3 km / 0.8 mi)
  • Metro station: Yaletown-Roundhouse Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Chateau Granville Hotel & Suites offers 118 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. 42-inch LCD televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Vancouver hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Private balcony
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.

The Edge Social Grille - This family restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets: CAD 25 per pet, per night, plus a deposit of CAD 50 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Debit cards not accepted
  • UnionPay
  • No rollaway/extra beds available
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 9 and CAD 20 per person (approximately)
  • Self parking fee: CAD 21 per day (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Chateau Granville
  • Best Western Granville
  • Best Western Plus Chateau
  • Best Western Plus Chateau Granville Hotel Vancouver
  • Best Western Plus Chateau Granville Vancouver
  • Best Western Plus Granville
  • Chateau Best Western Granville
  • Chateau Granville
  • Chateau Granville Best Western
  • Granville Best Western
  • Best Western Plus Chateau Granville Hotel
  • Best Western Plus Chateau Granville
  • Best Western Plus Chateau Granville Hotel Suites
  • Best Western Plus Chateau Granville Hotel & Suites Hotel
  • Best Western Plus Chateau Granville Hotel & Suites Vancouver

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.