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Pelicanstay in Burnaby Lake

3.5 star property
3.5-star apartment near Metropolis at Metrotown

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Pelicanstay in Burnaby Lake

Photo gallery for Pelicanstay in Burnaby Lake

Outdoor pool
Front of property
Suite, 1 Bedroom
Suite, 2 Bedrooms | View from room
Suite, 2 Bedrooms | Private kitchen

Overview of Pelicanstay in Burnaby Lake

Reviews
3.6

Popular amenities

  • PoolPoolPool
  • Parking availableParking availableParking available
  • KitchenKitchenKitchen
  • Outdoor spaceOutdoor spaceOutdoor space
  • WasherWasherWasher
  • DryerDryerDryer

Check out the area

Map
5050 Sanders Street, Burnaby, BC, V5H 1T1
  • Popular LocationChongqing Szechuan Cuisine3 min walk
  • Popular LocationSurrey Central Station17 min drive
  • Popular LocationVancouver, BC (XEA-Vancouver Pacific Central Station)25 min drive
  • AirportVancouver, BC (YDT-Boundary Bay)31 min drive

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room

Suite, 2 Bedrooms

  • 88 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 69 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

About the area

Burnaby

In shopping district.Within a 15-minute walk of the apartment, you'll find Metropolis at Metrotown and Crystal Mall. Deer Lake and Central Park are also within 2 miles (3 km).
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What's nearby

  • Metropolis at Metrotown - 5 min walk
  • Crystal Mall - 12 min walk
  • Canada Place Cruise Ship Terminal - 17 min drive
  • Port of Vancouver - 17 min drive
  • Canada Place - 17 min drive

Getting around

  • Vancouver Rocky Mountaineer Station - 13 min drive
  • Royal Oak Station - 13 min walk
  • Vancouver Harbour Flight Centre (CXH) - 33 min drive

Restaurants

  • Happy Lamb Hot Pot, Burnaby - 6 min walk
  • New York Fries - 8 min walk
  • Boss Bakery & Restaurant - 6 min walk
  • Saint-Germain Bakery - 7 min walk
  • 88 Noodle House - 5 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Pelicanstay in Burnaby Lake

3.5-star apartment near Metropolis at Metrotown
Pelicanstay in Burnaby Lake offers its guests an outdoor pool, an outdoor tennis court, and a fitness center. WiFi is free in public spaces. Pelicanstay in Burnaby Lake also features a garden and laundry facilities. For a fee, parking is available.

This 3.5-star Burnaby apartment is smoke free.

  • 5 guestrooms or units
  • Self-service laundry
  • Garden
  • No smoking on site
Pelicanstay in Burnaby Lake offers 5 air-conditioned accommodations with washers/dryers and coffee/tea makers. These individually furnished accommodations have separate sitting areas and include single sofa beds. Accommodations at this 3.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Burnaby apartment provides complimentary wireless Internet access. Flat-screen televisions come with Netflix. Housekeeping is provided on a limited basis.

Languages

English

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (CAD 10.00 per day)
  • Wheelchair-accessible parking available

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Coffee/tea maker

Bedrooms

  • Bed sheets provided
  • Single sofa bed

Bathrooms

  • Shower/tub combination
  • Towels provided
  • Hair dryer
  • Free toiletries

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV
  • Netflix

Outdoor areas

  • Garden

Laundry

  • Washer/dryer
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Limited housekeeping
  • Iron/ironing board
  • Phone

Location highlights

  • In the business district
  • In the shopping district

Things to do

  • Fitness center
  • Outdoor tennis courts

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 rooms
  • Individually furnished

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Minimum check-in age: 25

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3.5 percent for credit card payments
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 10.00 per day
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

All guests must provide identification/credit card information after booking.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Executive Suites Burnaby Lake Apartment
Executive Suites Burnaby Lake
Pelicanstay In Burnaby Burnaby
Pelicanstay in Burnaby Lake Burnaby
Pelicanstay in Burnaby Lake Apartment
Pelicanstay in Burnaby Lake Apartment Burnaby

Pelicanstay in Burnaby Lake Reviews

Reviews

3.6
Rating 10 - Excellent. 0 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 2 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 3 out of 6 reviews" "

4.4/10

Cleanliness

2.8/10

Staff & service

4.0/10

Amenities

4.6/10

Property conditions & facilities

Reviews

4/10 Poor

Edward

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Totally different price and terrible service
I rarely leave a bad review, but will do my best to make sure no one else stays here. Though the basic amenities were ok; wifi, coffee, gym in building - customer service was very bad, and they charged me much more (twice as much as hotels.com listed) which I am currently contesting. Got a number to text about checking in, that person then texted another person (the building manager) who had to go back and forth to find somewhere for me to park, and warned me 3 times about leaving things in my car (in the building's locked car park) because otherwise it would be broken in to. There was mould in the bathroom, a strange smell throughout, loose fittings, and generally my previous experience in Vancouver (staying on East Hastings Street) was more pleasant, despite its reputation. Do not use Pelicanstay - this experience has made me reconsider using hotels.com in future.
Stayed 4 nights in Sep 2019

6/10 Okay

douglas james

Liked: Cleanliness, room comfort
Disliked: Staff & service
Horrible Management, hidden charges
The apartment is in a convenient location, big enough, great kitchen with the basics. didn't even try to use the sofa bed, looked uncomfortable & broken... My complaint is with the administration of pelican... $125 of hidden costs in the fine print of the hotels.com site. They sent a registration form x email, asking for copy of my passport & credit card info including the 3 digit code, which i refused to send as i had already paid for hotels.com... On check-in day i received another email asking for the info once again or the would not allow me to check-in. I just sent a foto off my passport... When i arrived to the apt rental office at the pre arranged time there was nobody there, phoned the office #, there person who answered want aware of my reservation but helped anyways...long story short, good apt, horrible management
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service
I wasn't happy about so many unexplained charges on my CC. The added $250 damage deposit and $95 cleaning fee (I expect cleaner if I'm paying) and $10/day parking fee even though we opted out and used street were annoying surprises and frustrating to get back. Not to mention the requirement of a picture of my CC and id uploaded to an unsecure website which was mandatory for check in. I'm a global traveller, never have I been asked for photo of my CC after it was charged and approved first. FYI i refused to upload my CC and got away with it, but they wern't happy with me. The playpen I requested never showed and the futon was busted enough that it wasn't safe for my daughter. The cracked coffee pot (coffee not provided) was caked in wierd brown sludge in the filter basket and the scum and black ring on the shower curtain made me gag. They only offer 1 fob, so if your party has seperate errands it should be coordinated so everyone can get back in. I was working, hubby & daughter came for liesure, which is why I thought an apartment w/ kitchen would be nice. I liked the space and mainfloor access, though noisy a block off Kingsway, was convenient for travelling with work gear and a baby. But as I kept different hours I had to make sure hubby would be home to let me in when I was done. The noisy location, the missed playpen and busted futon I would have overlooked had they been a bit more friendly and helpful. They treated me like a truant and were rude and disorganised.
Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property that I had been request that was no such thing as a help desk and no confirmation about check in and cleaning was okay but no replacement of any towell or Neptune everyday which was quite disappointing..
Stayed 3 nights in Feb 2019

6/10 Okay

Jim

Disliked: Room comfort
It had potential, but.....
The location was great. 5 minute walk to the Metrotown mall. The onsite contact was freindly enough, but not well prepared. I lost the fob for the building within the first hour of arriving and she had no replacements, I had to go into another suite and retrieve a fob from there myself. They should have some back-ups. The apartment only had bedding for the bedroom, and only one of the couches folded down, so one of my kids had to sleep one a short love seat, and both the kids used their own sleeping bags. The seperate room was terrible, bed like a slab of rock, and there was no TV. The kitchen was faily well supplied, all neccessary appliances and utensils, except a decent frying pan or cookie sheet. I didn't realize they do not supply coffee until the fist morning, d-oh! There was a few tiny packets of soap and shampoo, but we had to buy our own. The washer/dryer combo was really handy, although there were no instructions for it and it wasn't super user friendly. The air conditioner was a stand-alone, the exhaust hose was run through the open, sliding door to the deck, which meant it was left unsecured while the A/C was in operation, which was a lot, as we got the evening sun. There was no daily service for the room, and since it is an apartment building no regular hotel services. The pool was nice, and clean, and the other tenents in the building were friendly and polite.
Stayed 5 nights in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would never book again with Expedia, A terrible experience. Please cancel my account Gerald Mason
Stayed 3 nights in Apr 2018