4.8 out of 5

"The hotel was in a great location across from Vancouver City Center train stop. It is also adjacent to the Pacific Center which is an incredible unde ... " More

By a verified traveller on Tue 15 May 2018

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Hotel Description

5-star luxury hotel near Queen Elizabeth Theatre, connected to a shopping center

Oceanside stay

At this Downtown Vancouver hotel, you'll be well placed to visit Pacific Centre Shopping Mall and Vancouver Art Gallery, both steps away. Robson Street and Queen Elizabeth Theatre are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Families will appreciate kid-friendly dining and supervised childcare. Enjoy the indoor pool and perks like free WiFi.

Free WiFi, flat-screen TVs

The 373 guestrooms feature free WiFi, flat-screen TVs with DVD players, and thoughtful touches like bathrobes and slippers. Sitting areas, 24-hour room service, and minibars are also available.

Deluxe Room, 1 King Bed (Preferred View)

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$267 per night

Royal Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Premier Room, 1 King Bed (Preferred View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Four Seasons Hotel Vancouver ratings based on 19 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Four Seasons Hotel Vancouver

Everyone (12)
5 out of 5

Overall an amazing hotel to stay at.

Pros: Close restaurants, Quiet
Cons: Poor breakfast, no spa services
Concierge were amazing and did everything they could to make my stay in Vancouver an amazing one. The housekeeping staff were very sweet and very polite when interacting with me.

Posted by , from Edmonton, AB, Canada on 20 Aug. 2012

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5 out of 5

Top drawer service

Pros: Close restaurants, Quiet
Cons: No free Internet
Went above and beyond to make our 40th anniversary special. We loved the location as well.....near sky train....mall attached, many restaurants around and Yew on premises which is really great. Very clean....city is amazing,so much to do and see. We wish they had free wi fi.....only complaint.

Posted by , from Burlington, ON, Canada on 26 Jul. 2012

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5 out of 5

Fantstic service! Great hotel!

Pros: Close restaurants, Quiet, service, access to pacific center mall
Cons: No free Internet
I recently spent a weekend with my partner at the Four Seasons Vancouver. From the moment we arrived to the moment we left we were blown away by the customer service! The room was fairly large and the bed was very comfortable. I also really enjoyed the amenities "Occitane". The gym was great and we loved the outdoor pool with views of the downtown buildings. If you have a chance have a meal at the YEW, once again blown away by the service and the food. Location: could not be better! On Robson street and also interior access to the Pacific Center (large mall in downtown Vancouver).

Posted by , from Vancouver on 2 Mar. 2012

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5 out of 5
Great hotel and location and excellent customer service

Posted by , from Huntington Beach, Ca on 21 Oct. 2018

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5 out of 5
We had a very nice stay at the Four Seasons in Vancouver, BC.

Posted by on 7 Oct. 2018

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5 out of 5
The location of this hotel is a huge plus. It's with in walking distance to all sorts of public transportation. My favorite part however was the pool. It's an indoor outdoor pool. Super relaxing.

Posted by on 27 Sep. 2018

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5 out of 5

Great Location Great Service

Pros: The location was incredible and the proximity to many of the down town attractions was great
Cons: Nothing I can think of.
Location: We literally walked down the hill to the waterfront. It is only a few more block to Gas Town and one train stop from Yale Town
The hotel was in a great location across from Vancouver City Center train stop. It is also adjacent to the Pacific Center which is an incredible underground shopping mall! The hotel staff could not have been nicer or more professional. This was our first time staying at this property and we would not hesitate to stay here again! You can easily get here by train from the airport which was fun.

Posted by , from Denver, CO on 15 May 2018

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5 out of 5

Great hotel in downtown Vancouver

The Four Seasons staff members were all so friendly, professional and helpful. Yew (restaurant and bar) was also excellent. The hotel is located near the waterfront and is a hop, skip and a jump from the train to/from the airport. Vancouver has a plethora of activities. We arranged four trips (city tour, Capilano suspension bridge, Squamish and whale watching to Victoria) and all of the packages included pick up and drop off at the hotel. I would definitely book another stay here!

Posted by on 12 Jun. 2017

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5 out of 5

posh, near transit, great pool/gym-fruit available

Pros: pool.gym, amenities, staff service, pretty much all of it.
Cons: mattresses a bit soft.
Location: Bus/skytrain very close- easy access to aquarium, Capilano suspension bridges, Granville island, Victoria Island a bit farther
the kid loved the pool, were every day, great gym. As a PT I was impressed with the amenities in there. Staff very helpful, courteous, and available when asked. Beds were a bit soft, though it was nice for me. My daughter preferred a bit firmer mattress.Proximity was great-really enjoyed everything here.

Posted by , from Sacramento on 25 Apr. 2017

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3 out of 5

Overpriced

Pros: The location
Cons: Complimentary service like breakfast, room service is very expensive
This hotel is very expensive and does not offer complimentary service to their guests

Posted by , from NAPLES, FLORIDA on 5 Jul. 2016

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Comment from Hotel Management

20 Jul. 2016 by Martin Sinclair

Dear Celeste, Thank you for your feedback on your recent stay. While I am pleased that you were satisfied by the location of the hotel, I am sorry to hear that you felt you did not receive the value for the price paid for your guest room. We provide a wide variety of extra amenities and complimentary services which are included in the room rate. Some of these amenities are deluxe robes, L’Occitane bath amenities, complimentary slippers upon request, twice daily housekeeping service, complimentary overnight shoe shine and complimentary access to our Health Club just to name a few. What sets us apart from other luxury hotels is our personal service. It is our service that is the most important part of our guests’ experience. I hope you enjoyed the staff and services that we provided while you were in. Many thanks again for your observations and feedback. Your support of our Four Seasons Hotel Vancouver is much appreciated. We hope to welcome you back before too long. Yours sincerely, Martin Sinclair General Manager

About the Four Seasons Hotel Vancouver

Location 791 West Georgia Street, Vancouver, BC V6C2T4

Property Features

Four Seasons Hotel Vancouver offers its guests an indoor pool, an outdoor pool, a health club, and a spa tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 279862 square feet (26000 square meters) and includes conference space. A sauna, a rooftop terrace, and tour/ticket assistance are also featured at the luxury Four Seasons Hotel Vancouver. Parking is available for a fee. This 5-star Vancouver hotel is smoke free.

  • 1 building
  • 373 guestrooms or units
  • 28 levels
  • 279862 sq ft of conference space
  • 26000 sq m of conference space
  • Built in 1976
  • Dining venue
  • Bar or lounge
  • Deli
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Vancouver, BC (YVR-Vancouver Intl.) (13.6 km / 8.4 mi)
  • Train station: Vancouver Pacific Central Station (2.1 km / 1.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Four Seasons Hotel Vancouver offers 373 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with video-game consoles and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • DVD player
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Gaming console
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily.

YEW - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 19

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 30 and CAD 40 per person (approximately)
  • Valet parking fee: CAD 55 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.