River Rock Casino Resort, Vancouver: CA $229 Room Prices & Reviews | Travelocity

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Vancouver •1 Room

Vancouver • 1 Room

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Canada
British Columbia
Vancouver Hotels
River Rock Casino Resort, Vancouver, current page

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4.0 out of 5

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See all 40 travelocity Reviews

"The pool and hot tub area were very nice. " More

By a verified traveller on Tue 17 Oct 2023

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Hotel Description

4-star spa resort near Richmond Night Market

Richmond City Centre stay

Within a 10-minute walk of this Richmond City Centre resort, you'll find Richmond Night Market and Great Canadian Casino. Aberdeen Centre and McArthurGlen Designer Outlet are also within 2 miles (3 km).

Casino, fitness center

This smoke-free resort features a casino, a full-service spa, and a marina. 3 restaurants offer dining options, while a bar/lounge and an indoor pool are also on site.

2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

CA $229* Per night/room 28 Apr. - 29 Apr.

1 King Bed (Hotel Tower- Sky Bridge to Casino)

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 Bedroom Marina View Suite (Casino Tower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

1 Bedroom Suite (Casino Tower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

River Rock Casino Resort ratings based on 40 Verified Reviews

Review Summary

4.0 out of 5 4.0 out of 5.0

Room cleanliness 4.0 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 0.0 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for River Rock Casino Resort

2 out of 5

Check in was terrible, long lines Parking is very far away No one answers the phone at front desk or valet Elevator has been out of service for months Most rooms smell like smoke

Posted by Dallas on 30 Dec. 2023

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Comment from Hotel Management

31 Jan. 2024 by Divine Llaneta

Thank you for staying with us, we appreciate your feedback, we apologize for the experience it has caused you, however we will investigate this further, we hope to assist you soon in your future stays.Best Regards,River Rock Casino Management Team

5 out of 5

Posted by Jacqueline on 22 Oct. 2023

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4 out of 5

Posted by JOANNA, from Masset on 16 Oct. 2023

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5 out of 5

Posted by Lee on 8 Oct. 2023

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4 out of 5

Posted by Janice on 30 Aug. 2023

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4 out of 5

The property was fine

Posted by Lance on 28 Jun. 2023

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5 out of 5

Posted by KEITH, from CALGARY on 7 May 2023

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5 out of 5

Posted by Jun on 2 Nov. 2023

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2 out of 5

Room smells

Posted by Katherine on 23 Oct. 2023

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5 out of 5

The pool and hot tub area were very nice.

Posted by Hillary on 17 Oct. 2023

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About the River Rock Casino Resort

Location 8811 River Road, Richmond, BC V6X 3P8

Property Features

River Rock Casino Resort offers its guests a full-service spa, a marina, and a waterslide. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Event space at this resort measures 13003 square feet (1208 square meters) and includes a conference center. A casino, an indoor pool, and a spa tub are also featured at River Rock Casino Resort. Parking is available for a fee. This 4-star Richmond resort is smoke free.

396 guestrooms or units
12 levels
3 buildings
3 dining venues
13003 sq ft of conference space
1208 sq m of conference space
Built in 2005
Casino
Charging station for electric cars
Conference center
Breakfast available (surcharge)
Front desk (24 hours)
Storage area for luggage
Tour and ticket information
Elevator
No smoking on site
Bar or lounge
Coffee shop

Family Friendly Amenities

Number of indoor pools - 1
Waterslide
Free WiFi
Refrigerator
Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

Metro station: Bridgeport Station (0.1 km / 0.1 mi)
Parking: Valet parking and RV/bus/truck parking available for a surcharge

Room Amenities

River Rock Casino Resort offers 396 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes and complimentary toiletries. 42-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and phones. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

IPod dock
In-room dining (limited hours)
LCD television
Cable channels
Premium channels
Refrigerator
Microwave available
Coffee maker
Luxury bedding
Housekeeping (on request)
Safe
Bathrobes
Toiletries (free)
Telephone
Iron and ironing board
Desk
Air conditioning
Ensuite bathroom
Change of towels (on request)
Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

Curve Restaurant & Lounge - This restaurant serves dinner only.

Chopsticks - This restaurant serves breakfast, brunch, lunch, and dinner. Open daily.

The Rock House - This restaurant serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Zios - Onsite restaurant. Open daily.

Starbucks - This café serves breakfast, lunch, and light fare. Open daily.

Late night fare is available from room service (during limited hours).

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a waterslide and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Spa Services

Body treatments
Facial treatments
Number of treatment rooms 6
Couples treatment rooms
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Mud bath in spa
Massages

Hotel Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age is: 19
Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please note: Tower Rooms are located in the South Tower across from main resort.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

Check-out by 11 AM

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.

Pet Policy

Pets: CAD 35.00 per accommodation, per day (maximum CAD 75 per stay)
Only dogs and cats are allowed
Maximum 2 pets
Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

No rollaway/extra beds available
No cribs (infant beds) available
Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Carbon monoxide detector
Smoke detector
Security system
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
No gap period between guest stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is not available
Reservation might be required for some facilities onsite
Mobile key entry is not available
Food service has been amended for enhanced safety
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: CAD 23.17 per accommodation, per night

The resort fee includes:

Fitness center access
Health club access
Housekeeping
In-room bottled water
In-room coffee
In-room safe
Phone calls
Pool access
Self parking
WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately CAD 22.00 per person
Valet parking fee: CAD 33.00 per day
Pet fee: CAD 35.00 per accommodation, per day (maximum CAD 75 per stay)
Service animals are exempt from fees
In-room microwave fee: CAD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Hotel River Rock
Hotel River Rock Richmond
River Rock Hotel
River Rock Richmond
Rock River Hotel
River Rock Casino Resort Richmond
River Rock Casino Richmond
River Rock Casino
River Rock Hotel Richmond
The Hotel at River Rock
River Rock Casino
River Rock Casino Resort Resort
River Rock Casino Resort Richmond
River Rock Casino Resort Resort Richmond

You should know

Pool access available from 6:00 AM to 10:00 PM.
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

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