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"Excellent experience. Nice facility, great customer service, outstanding interaction with front desk guys, helpful and knowledgeable. Omar was very su
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Within 6 miles (10 km) of this aparthotel, you'll find Port of Venice and Piazzale Roma. Rialto Bridge and St. Mark's Square are also in the area.
Dining, 24-hour fitness
This aparthotel features a restaurant, a 24-hour gym, and a bar/lounge. WiFi in public areas is free. A snack bar/deli, luggage storage, and locker space are also on offer.
Free WiFi, kitchens
The 175 soundproofed apartments offer free WiFi and espresso makers. Well-equipped kitchens come with refrigerators, stovetops, microwaves, and dishwashers. Weekly housekeeping is available.
Staycity Aparthotels, Venice, Mestre ratings based on 3 Verified Reviews
Review Summary
5.0
out of 5
5.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Staycity Aparthotels, Venice, Mestre
Everyone (2)
5 out of 5
Excellent experience. Nice facility, great customer service, outstanding interaction with front desk guys, helpful and knowledgeable. Omar was very supportive.
Posted by Noel on 26 Mar. 2023
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Comment from Hotel Management
26 Mar. 2023
by Valentina - Front Office Manager
Dear Noel, Thank you for your review and for choosing our aparthotel. We are happy that you enjoyed your stay, and We are looking forward to having you again as a guest in our hotel. Kindest regards, Valentina
5 out of 5
Posted by Admir on 9 Sep. 2022
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5 out of 5
This was an awesome place to stay! Super close to the Venice Mestre station, so getting to Venice was a breeze. The room was clean and nice; we had a few issues with the bathroom and the door, but that was about it. In order to close our door we had to slam it, otherwise it would open when you pushed on it. Also, when we tried using the shower the first time, whoever had been cleaning it left the shower sprayer thing in a way that ended up spraying the whole bathroom, and then we had to use our limited towels to clean that up...an extra set of towels is €3 but you get one included on the 4th night or something. We were a little disappointed that the room only was cleaned on the 4th night and not every 4 nights as we stayed for 10 nights...but overall, besides a few small details, the hotel was very nice! Close to station, grocery store, airport bus, etc. Staff was helpful and friendly and spoke moderately good English (only issues with understanding were if they were trying to chat with us).
Posted by a verified traveller on 14 Jan. 2020
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Comment from Hotel Management
14 Jan. 2020
by Valentina
Dear Guest,
many thanks for taking the time to review your stay. We have the team 24/7 to support all our guest' needs and always willing to help. We have an Aparthotel, hence there are some slight differences from the classic hotel service as most of the guest that choose us prefer the full independent stay, hence the cleaning are done not daily but rather periodically, having said so the cleaning can be arranged by simply asking them to the team on duty. Hoping to have another chance to host you in the future. Best regards!
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at Staycity Aparthotels, Venice, Mestre. This Mestre aparthotel is smoke free.
175 guestrooms or units
Deli
Breakfast available (surcharge)
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Television in lobby
Elevator
No smoking on site
Lockers available
Bar or lounge
Dining venue
Family Friendly Amenities
Free WiFi
Soundproofed rooms
Kitchen
Snack bar/deli
Laundry facilities
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Transport
Train station: Venezia Mestre Tram Stop (0.4 km / 0.2 mi)
Room Amenities
Staycity Aparthotels, Venice, Mestre offers 175 air-conditioned accommodations with espresso makers and safes. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.
In-room kitchen
LCD television
Refrigerator
Microwave
Stove
Dishwasher
Espresso maker
Coffee maker
Kitchenware
Shower
Rainfall showerhead
Housekeeping (weekly)
Hair dryer
Safe
Toiletries (free)
Bidet
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Air conditioning
Ensuite bathroom
Food & Drink
For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 11:00 AM.
Staycity Aparthotels, Venice, Mestre has a restaurant on site.
Nearby Activities
Recreational amenities at the aparthotel include a 24-hour fitness center.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. The property is professionally cleaned. Contactless check-out is available.
Noise-free rooms not guaranteed
Debit cards
Staffed front desk
Property uses a professional cleaning service
Property is cleaned with disinfectant
Social distancing measures are in place
Property does not follow regional sanitization guidelines
Property confirms they are implementing enhanced cleaning measures
No gap period between guest stays
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitization practices of any association
Property does not offer onsite COVID-19 testing
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
A tax is imposed by the city: From 1 January - 31 January, EUR 0.70 per person, per night for adults; EUR 0.40 per night for guests aged 10-16 years old.
A tax is imposed by the city: From 1 February - 31 December, EUR 1.00 per person, per night for adults; EUR 0.50 per night for guests aged 10-16 years old.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: approximately EUR 12.5 for adults and EUR 6 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
