Skip to main content
Beginning of main content
 Virginia Beach •1 Room
 Virginia Beach • 1 Room
Book online or call 1-855-857-9091 Phone Number

Turtle Cay Resort

2.5-star property
600 Atlantic Ave, Virginia Beach, VA 1-855-887-0424
3.1 out of 5
See all 16 travelocity Reviews

"Great experience staying here. The staff was fantastic " More

By a verified traveller on Tue 19 Mar 2024

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

Hotel near JT's Grommet Island Park in Virginia Beach

Oceanside stay

Within a 10-minute walk of this Northeast Virginia Beach hotel, you'll find JT's Grommet Island Park and Atlantic Wildfowl Heritage Museum. Ocean Breeze Waterpark is 1.9 mi (3.1 km) away.

2 outdoor pools

2 outdoor pools, 2 spa tubs, and a gym are all featured at this smoke-free hotel. Guests will appreciate free perks like free self parking and WiFi in public areas. A business center, a terrace, and a lobby fireplace are also on offer.

Studio

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $160* Per night/room 21 Apr. - 22 Apr.

1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Bedroom

Bed Count 1 King Bed Maximum Occupancy 8 Max

Turtle Cay Resort ratings based on 16 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Turtle Cay Resort

Everyone (7) Couples (1) Family (9)
5 out of 5
Great experience staying here. The staff was fantastic

Posted by on 19 Mar. 2024

Was this review helpful to you?
Comment from Hotel Management

23 Mar. 2024 by Tiffani D. - Front Office Manager

Thank you for the 5-star review! We're glad to see you enjoyed your stay with us. Your kind words regarding our staff have been shared so we may continue to provide optimal service.

5 out of 5

Posted by on 11 Feb. 2024

Was this review helpful to you?
Comment from Hotel Management

23 Mar. 2024 by Tiffani D. - Front Office Manager

Thank you for the 5-star review! We're glad to see you enjoyed your stay with us.

1 out of 5
This place had bed bugs we left in the middle of the nite and the resort is hard to work with on getting a refund

Posted by on 30 Oct. 2023

Was this review helpful to you?
Comment from Hotel Management

31 Oct. 2023 by C. Bright

Thank You for writing to us about your stay. However, we are sorry to hear you did not have a positive experience. Your refund will come from Expedia not the Resort. Please reach out about your refund.

4 out of 5

Posted by on 13 Aug. 2023

Was this review helpful to you?
Comment from Hotel Management

3 Sep. 2023 by Tiffani D. - Front Office Manager

Thank you for taking the time to rate your recent stay. We appreciate you choosing Turtle Cay Resort.

2 out of 5
Fireplace didn’t work

Posted by on 17 Mar. 2023

Was this review helpful to you?
Comment from Hotel Management

18 Mar. 2023 by Tiffani D. - Assistant Office Manager

Thank you for sharing your feedback. I do sincerely apologize for the issue experienced with the fireplace. We do our best to keep maintenance staff on property to assist with these sorts of issues as soon as they arise. We will be sure to pass this information along to the appropriate department.

1 out of 5

Posted by on 1 Mar. 2023

Was this review helpful to you?
Comment from Hotel Management

23 Mar. 2023 by C. Bright

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please allow us to make your next visit more enjoyable.

1 out of 5

Posted by on 21 Apr. 2022

Was this review helpful to you?
4 out of 5
Nice accommodations. Room was clean. Carpet was not as clean as rest of unit. They are a time share so do try to rope you into listening to sales pitch. Promise of gift card. Nothing is free. Just avoid.

Posted by on 25 Oct. 2021

Was this review helpful to you?
Comment from Hotel Management

26 Oct. 2021 by Dave

Thank you for staying with us. We appreciate it.

4 out of 5

Posted by on 21 Jun. 2021

Was this review helpful to you?
Comment from Hotel Management

5 Jul. 2021 by Joan

Thank you for completing our survey and giving us your feedback. We are happy that you had a great stay with us. Please let us know when you are coming back and what we can do to ensure that you continue to have great stays with us. Looking forward to welcoming you back home to Turtle Cay. Best regards, Joan

1 out of 5
2 hours delay to access to the room and mod on the bathroom

Posted by on 24 May 2021

Was this review helpful to you?
Comment from Hotel Management

24 May 2021 by Joan

Thank you for your feedback. We are sorry for the experience you had and hope you had an opportunity to discuss the issues with Management. Looking forward to the opportunity to seeing you again and ensuring you have a better experience. Please let us know when you are coming. Regards

About the Turtle Cay Resort

Location 600 Atlantic Ave, Virginia Beach, VA 23451

Property Features

Turtle Cay Resort offers its guests 2 outdoor swimming pools and 2 spa tubs along with a fitness center and a children's pool. Public spaces have free WiFi. You'll find a business center on site. A terrace, tour/ticket assistance, and a vending machine are also featured at Turtle Cay Resort. Limited free parking is available on a first-come, first-served basis. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. This Virginia Beach hotel is smoke free.

  • 124 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Virginia Beach Station (1.6 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Turtle Cay Resort offers 124 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. This Virginia Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property does not offer daily housekeeping.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Long-term renters welcome.

Contactless check-out is available.

  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Long-term renters welcome
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeHome (VRMA - USA)
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 17.25 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Spa tub access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Turtle Cay
  • Turtle Cay Resort
  • Turtle Cay Resort Virginia Beach
  • Turtle Cay Virginia Beach
  • Turtle Cay Hotel Virginia Beach
  • Virginia Beach Turtle Cay
  • Turtle Cay Diamond Resorts Condo Virginia Beach
  • Turtle Cay Diamond Resorts Condo
  • Turtle Cay Diamond Resorts Virginia Beach
  • Turtle Cay Diamond Resorts
  • Turtle Cay Resort Hotel
  • Turtle Cay by Diamond Resorts
  • Turtle Cay Resort Virginia Beach
  • Turtle Cay Resort Hotel Virginia Beach

You should know

  • Pool access available from 8 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.travelocity.ca/Virginia-Beach-Hotels-Turtle-Cay-Resort.h800754-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Virginia-Beach-Hotels-Turtle-Cay-Resort.h800754-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Virginia-Beach-Hotels-Turtle-Cay-Resort.h800754-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.