Book a hotel near Waterlooplatz, Mitte

"I stayed for a week while visiting family. The hotel is beautiful, my room was spacious and so quiet, although just a minute away from the station. Staff were helpul and welcoming, by the second day, I was being addressed by name when going for breakfast and asked if I would like my usual pot of coffee or something else. The range of food available was excellent. Other touches that demonstrated your custom is valued are the free minibar and snacks, replenished daily, slippers provided and large bottles of their lovely body lotion given away. The most lovely touch however came on the middle day of my stay, when a lovely lady delivered 'a present' to me. A printed card, in my native language with my name and the signature handwritten, hoping my stay was enjoyable and encouraging me to speak to staff if anything could be improved, accompanied by a delicious apple cake! Such attention to detail will certainty ensure I return! "

"Definitely will be back again"

"This is really great option, this is the second time I stay there, I'd definitely come back! Breakfast is really good!"

"This hotel was vibey and very clean with small but very functional rooms. I enjoyed staying here with the exception of the "room service" meal. It's not actually room service, you have to go downstairs to get it when it's ready, which I didn't realize, so I was waiting and waiting for my food to be delivered (which had said ETA 20 min) before I checked my order and realized I had to go downstairs. Also could not order beverages on the room service website. I had put a note in my order to please call me to advise how to order drinks, with my phone number included. I never received a call. When I went to get my food 45 minutes after I ordered it, they told me what I ordered was actually not available. They said they tried to call me, but it "didn't work". So why not come to my room and let me know? I had to pick something different and come back in 10 minutes. Then they handed the food to me on an open plate, which I had to carry back to my room. I was very disappointed in this service, as the plate was hot and I felt like I was going to drop it while carrying a bunch of other things. When I was done eating, I had to leave the food in a corner of my room, because I knew they were not going to come get it if I left it outside. I just don't think this deserves to be called "room service", and I would have rather eaten in the hotel restaurant if I had known it would be like this."

"We have stayed in this hotel at least 4 times (most recently Nov/Dec 23) and it is in an excellent location and area near the Hauptbahnhof and the main shopping area. It is in very easy walking distance to all the Weihnachtsmarkt locations when there pre-Christmas. The rooms are so clean and have excellent facilities including a reasonable fridge, 43" flat screen tv, safe and now a kettle and mugs etc. for tea & coffee. The large King size double is extremely comfortable.The breakfast is excellent (17 euros) with both hot and cold, albeit we mainly have breakfast from the fridge in the room courtesy of close by Lidl or Rewe supermarkets................ We only have 2 negative comments as follows; (1) occasionally not enough staff on the reception desk to deal with new arrivals or answer queries from existing clients quickly enough and (2) On all our visits (in winter) particularly when very cold, there has been quite a draft of cold air from windows, however this intermittent issue does not outweigh the advantages of staying at this hotel. We really like it; very good Germanic cleanliness and attention to detail. Phil & Linda Ratcliffe "

"Cool older building a few blocks from the train station. Very comfortable and easy to get around. Fantastic price!"