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4.6 out of 5

"very spacious and clean room. Front desk staff very helpful " More

By a verified traveller on Wed 04 Oct 2023

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Hotel Description

Aparthotel near Whistler Blackcomb Ski Resort in Whistler

Whistler Village stay

Within a 15-minute walk of this Whistler Village aparthotel, you'll find Whistler Blackcomb Ski Resort and Whistler Mountain Bike Park. Whistler Museum and Whistler Public Library are also within half a mile (1 km).

Multiple dining options

This smoke-free aparthotel includes 2 restaurants, an outdoor pool, and a spa tub. Enjoy the gym and perks like free WiFi. There's a bar/lounge on site, and laundry facilities and concierge services are also provided.

Fireplaces, free WiFi

The 84 soundproofed apartments offer free WiFi and iPod docks. Other amenities include kitchens, fireplaces, and LCD TVs with cable channels.

Standard Studio Suite, 1 Queen Bed, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $135* Per night/room 22 Apr. - 23 Apr.

Premium Studio Suite, 1 Queen Bed with Sofa bed, Balcony, Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Studio, 2 Queen Beds, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Studio, 2 Queen Beds, Balcony, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Pinnacle Hotel Whistler Village ratings based on 21 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pinnacle Hotel Whistler Village

Everyone (6) Couples (3) Family (3)
5 out of 5
appreciate having a kitchen but large burner on stove not working & dishwasher didn’t wash well even after rinsing. knives were dul. otherwise, everything else was great. friendly & helpfull staff.

Posted by on 23 Aug. 2023

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Comment from Hotel Management

24 Aug. 2023 by Robert

Thank you for your review, TC. We are glad to hear that you enjoyed our friendly and helpful staff and the convenience of having a kitchen in your room. We apologize for the inconvenience caused by the large burner on the stove and the dishwasher. We have notified our maintenance team to fix these issues as soon as possible. We also appreciate your feedback on the knives and we will make sure to sharpen them or replace them if needed. We hope you had a wonderful stay with us and we look forward to welcoming you back soon.

5 out of 5

Posted by on 18 Jul. 2022

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Comment from Hotel Management

25 Nov. 2023 by Robert

Thank you for your kind words, JUSTIN. We are delighted to hear that you enjoyed your stay at our hotel and that you gave us a perfect rating. Your feedback is very valuable to us and we appreciate you sharing it on Travelocity. We hope to see you again soon and provide you with another memorable experience.

5 out of 5

Posted by on 1 Nov. 2021

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Comment from Hotel Management

29 Nov. 2023 by Robert

Dear Shaleen Deep,Thank you for your kind words and your 5-star rating on Travelocity. We are delighted to hear that you enjoyed your stay at our hotel and that you found our staff, amenities, and location to your satisfaction. Your feedback is very valuable to us and we appreciate you taking the time to share it with other travelers. We hope to welcome you back soon for another memorable experience.Sincerely,The Hotel Manager

4 out of 5

Posted by on 3 Oct. 2020

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Comment from Hotel Management

22 Oct. 2020 by Pinnacle Hotel

Thank you for staying with us. We are glad you enjoyed your stay!

4 out of 5

Posted by on 24 Sep. 2020

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Comment from Hotel Management

30 Sep. 2020 by Pinnacle Hotel

Thank you for staying with us.

4 out of 5

Good Stay

Room was clean building was pretty quiet. Close to everything your not i the heart of it all ,but just steps away. Pool was outside and a few small steps away ,but nice once you got there. When it is colder I wouldn't want to do the pool as I think it would be just too cold of a walk even if it is just steps away. Other then that we had a good stay the staff was friendly.

Posted by , from Chilliwack, BC, Canada on 15 Nov. 2013

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5 out of 5

Exceptional customer service, very friendly reception

Pros: friendly staff
I would definitely recommend the Pinnacle. The staff is friendly and was very helpful with everything including helping us navigate the tv remote! We especially enjoyed the dvd player and balcony. We had a great stay.

Posted by on 5 Oct. 2011

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5 out of 5

Posted by on 20 Feb. 2024

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Comment from Hotel Management

22 Mar. 2024 by Robert

Dear Eric,Thank you for choosing our hotel and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,The Hotel Team

5 out of 5

Posted by , from Graham on 15 Dec. 2023

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Comment from Hotel Management

18 Dec. 2023 by Arjun

Thanks for staying with us Nick and for the very nice review score.Have a wonderful day!

5 out of 5
very spacious and clean room. Front desk staff very helpful

Posted by , from Barnhart on 4 Oct. 2023

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Comment from Hotel Management

5 Oct. 2023 by Robert

Dear Angela,Thank you for choosing our hotel and for sharing your positive feedback on Travelocity. We are delighted to hear that you enjoyed your stay with us and that you appreciated our spacious and clean room, as well as our helpful front desk staff. Your kind words mean a lot to us and motivate us to keep up the high standards of service and hospitality that we strive for. We hope to see you again soon and make your next visit even more memorable.Sincerely,The Hotel Manager

About the Pinnacle Hotel Whistler Village

Location 4319 Main St, Whistler, BC V0N1B4

Property Features

Pinnacle Hotel Whistler Village offers its guests an outdoor pool, a spa tub, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, a vending machine, and ski storage are also featured at Pinnacle Hotel Whistler Village. Parking is available for a fee. This Whistler aparthotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 1996
  • Deli
  • Poolside lounge chairs
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Whistler Station (4.6 km / 2.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Pinnacle Hotel Whistler Village offers 84 accommodations with fireplaces and iPod docking stations. Accommodations offer separate sitting areas. 32-inch LCD televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Fireplace
  • Sitting area
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Local calls (free)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Quattro at Whistler - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Alta Bistro - This bistro serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 30 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Credit card pre-authorization
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 24 per night (in/out privileges)
  • Pet fee: CAD 30 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Pinnacle
  • Hotel Pinnacle Whistler
  • Hotel Whistler Pinnacle
  • Pinnacle Whistler Village
  • Pinnacle Hotel Whistler
  • Pinnacle Whistler
  • Pinnacle Whistler Hotel
  • Whistler Pinnacle
  • Whistler Pinnacle Hotel
  • The Pinnacle Hotel Whistler
  • Pinnacle Whistler Village
  • Pinnacle Hotel Whistler Village Whistler
  • Pinnacle Hotel Whistler Village Aparthotel
  • Pinnacle Hotel Whistler Village Aparthotel Whistler

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.