71.0% Based on 3409 reviews TripAdvisor Traveller Rating 4 out of 5

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Hotel Description

3.5-star beachfront resort near Xpu-ha Beach

On the beach

With a stay at this well-placed resort, you'll be half a mile (1 km) from Xpu-ha Beach and within 3 miles (5 km) of Dolphin Discovery. Also, Bel Air Animal Park is within half a mile (1 km) and Ecopark Kantun Chi is within 2 miles (3 km).

Private beach, outdoor pool

This resort features a private beach, a full-service spa, and 3 restaurants. Take the free beach shuttle and relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and supervised childcare is an added bonus.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 144 guestrooms also offer free WiFi and balconies. TVs come with cable channels, and other amenities include 24-hour room service and minibars.

Bungalow with Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room Terrace

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

71.0% of guests recommend out of 3409 reviews

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About the Bel Air Collection Resort & Spa Riviera Maya

Location Carreterra Chetumal, Xpu-Ha, QROO 77710

All-inclusive Details

  • Kayaking included
  • Scuba diving lessons not included
  • Taxes included
  • Gratuities included
  • Airport transfers not included
  • Minibar beverages - restrictions apply
  • Fitness facilities included
  • All food and beverages included
  • Food and beverage restrictions apply
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Surcharge for room service
  • Offsite tours not included
  • Snorkeling included

Property Features

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Bel Air Collection Resort & Spa Riviera Maya like a complimentary children's club and an outdoor pool. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. Public spaces have free WiFi. This beach resort also offers a children's pool, a fitness center, and a garden. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Xpu-Ha resort.

  • 144 guestrooms or units
  • 2 levels
  • 9 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Built in 1998
  • Bar by the pool
  • Swim-up bar
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • 1 conference room
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • On private beach
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (80.5 km / 50 mi)
  • Property shuttles: Free beach shuttle
  • Parking: Free self parking

Room Amenities

Bel Air Collection Resort & Spa Riviera Maya offers 144 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Cable television is provided. Bathrooms include separate bathtubs and showers with jetted bathtubs, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony
  • Jetted tub
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Coffee maker
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Bel Air Collection Resort & Spa Riviera Maya has 3 restaurants on site.

24-hour room service is available.

Spa Services

  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Mud bath in spa
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Minimum age to access spa is 3
  • Reflexology
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • No elevators
  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 250 and MXN 400 for adults, MXN 120 and MXN 200 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bel Air Collection Resort Animal Sanctuary Riviera Maya Xpu-Ha
  • Bel Air Collection Animal Sanctuary Riviera Maya Xpu-Ha
  • Bel Air Collection Resort Riviera Maya Xpu-Ha
  • Bel Air Collection Resort Riviera Maya
  • Bel Air Collection Riviera Maya Xpu-Ha
  • Bel Air Collection Riviera Maya
  • Bel Air Collection Resort Spa Riviera Maya
  • Bel Air Collection Resort Spa Xpu Ha Riviera Maya
  • Bel Air Collection Resort Animal Sanctuary Riviera Maya
  • Bel Collection Riviera Maya

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.