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4.2 out of 5

"Staff were all great but no hot water 1 night but had a issue so not their fault will go there again " More

By a verified traveller on Thu 19 Oct 2023

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Hotel Description

Hotel near Yuma Territorial Prison State Historic Park in Yuma

Heart of Yuma

Within 3 miles (5 km) of this Yuma hotel, you'll find Yuma Territorial Prison State Historic Park and Yuma Art Center. West Wetlands Park and Z Fun Factory are also within 6 miles (10 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and free perks like buffet breakfast and free self parking.

Standard Room, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $142* Per night/room 7 Apr. - 8 Apr.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Best Western Yuma Mall Hotel & Suites ratings based on 22 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Yuma Mall Hotel & Suites

Everyone (10) Couples (4) Family (7)
5 out of 5
Staff were all great but no hot water 1 night but had a issue so not their fault will go there again

Posted by on 19 Oct. 2023

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Comment from Hotel Management

20 Oct. 2023 by Best Western Yuma Mall Hotel & Suites

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. On behalf of our entire staff we do apologize for any inconvenience regarding the unexpected issues with our water system. We wish you continued safe travels.

5 out of 5
Great reception. Personable employees. Clean, quiet. Parking was tight.

Posted by , from Richlands on 28 Sep. 2023

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Comment from Hotel Management

3 Oct. 2023 by Best Western Yuma Mall Hotel & Suites

Thank you for your feedback. We are very pleased you enjoyed your stay. We hope to see you again soon.

5 out of 5

Posted by on 23 Sep. 2023

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Comment from Hotel Management

20 Oct. 2023 by Best Western Yuma Mall Hotel & Suites

Thank you for taking the time to share your review with us.

5 out of 5

Posted by on 10 May 2023

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Comment from Hotel Management

31 May 2023 by Best Western Yuma Mall Hotel & Suites

Thank you for your great rating and we hope to see you again in the future.

5 out of 5
need new beds my room 154 the bed sank in the middle

Posted by , from rochester on 26 Feb. 2023

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Comment from Hotel Management

2 Mar. 2023 by Best Western Yuma Mall & Suites

We appreciate you for taking the time to answer our survey. We apologize we didn't meet your expectations. We made sure to inform the appropriate departments of the issues you encountered during your stay. Thank you and have a great day.

5 out of 5

Posted by on 19 Dec. 2022

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Comment from Hotel Management

17 Nov. 2023 by Yuma Best Western Mall

Thank you for your feedback and we are very pleased you enjoyed your stay.

5 out of 5

Posted by on 15 Oct. 2022

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5 out of 5

Posted by on 29 Sep. 2022

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4 out of 5
Convenient location for having dental work done in los Algodones.

Posted by on 12 Apr. 2022

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Comment from Hotel Management

28 Apr. 2022 by M.L

Thank you Ms. Patricia for taking the time to write your post. We hope to see you next time on your next dental visit or if you are just passing by.

5 out of 5

Posted by on 11 Apr. 2022

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About the Best Western Yuma Mall Hotel & Suites

Location 1450 S Castle Dome Ave, Yuma, AZ 85365

Property Features

Best Western Yuma Mall Hotel & Suites offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. A 24-hour business center and 2 meeting rooms are available. A library, a terrace, and barbecue grills are also featured at the business-friendly Best Western Yuma Mall Hotel & Suites. Self parking is free. This Yuma hotel is smoke free.

  • 166 guestrooms or units
  • 2 levels
  • 6 buildings
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Yuma Station (3.9 km / 2.4 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Yuma Mall Hotel & Suites offers 166 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Yuma hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Desk chair

Food & Drink

Guests are served free buffet breakfast on weekdays from 5:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:00 AM.

PJ's Cafe - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • No elevators
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western InnSuites Hotel
  • Best Western InnSuites Yuma Mall
  • Best Western InnSuites Yuma Mall Hotel
  • Best Western Yuma Mall
  • Best Western Plus Innsuites Yuma Mall Hotel And Suites
  • Best Western Plus Innsuites Yuma Mall Hotel Yuma
  • Best Western Yuma
  • Yuma Best Western
  • Best Western Yuma Mall Hotel
  • Best Western InnSuites Yuma Mall Hotel Suites
  • Best Western Yuma
  • Yuma Best Western
  • Best Western Yuma Mall Hotel & Suites Yuma
  • Best Western Yuma Mall Hotel & Suites Hotel
  • Best Western Plus Innsuites Yuma Mall Hotel Yuma
  • Best Western Yuma Mall Hotel & Suites Hotel Yuma
  • Best Western Plus Innsuites Yuma Mall Hotel And Suites

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.