checkin was super easy & quick. the front desk was very friendly and helpful. the room was very nice, we loved the shower specifically and the comfort of the beds. i thought the room might be a little bigger as it was a bit cramped but we did not spend much time in the room so the purpose of a good shower and bed was sufficient. great location for us as we took the train from zermatt & were able to walk with our luggage to the hotel. Hotel staff also offered to store our snowboards so we'd have more space in the room, before we even went up. that was great. recommend taking a tour through old town. my boyfriend ventured further on valentines & enjoyed a wonderful brunch at babus bakery & coffeshop. recommend walking past the lake on the way back to aldstadt area. as mentioned there are nice restaurant options in the hotel. we dined at the kings cave the night of our stay. my bf thought it was a little gimicky but the food was delicious and i had fun with it :) take a walk in the opposite direction of old town main roads and check out the view from Zurich University!