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 Cancun •1 Room
 Cancun • 1 Room
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Casa Balam Cancun

3-star property
Gladiolas, Cancun, QROO 1-855-887-0424

Points Of Interest

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Hotel Description

3-star adults-only hotel near Las Palapas Park

City center stay

With a stay at this Downtown Cancun hotel, you'll be within half a mile (1 km) of Las Palapas Park and 9 miles (15 km) of Forum Beach. Also within 9 miles (15 km) are Cancun Convention Center and La Isla Shopping Mall.

Dining, outdoor pool

This hotel features a restaurant, an outdoor pool, and a bar/lounge. WiFi in public areas is free. Valet parking, a terrace, and a garden are also offered.

Estudio 1

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $50* Per night/room 2 May - 3 May

Habitacion 16

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Habitacion 18

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Habitacion 19

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Estudio 11

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Estudio 6

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

About the Casa Balam Cancun

Location Gladiolas, Cancun, QROO 77500

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Casa Balam Cancun. For a fee, parking is available. This 3-star Cancun hotel is smoke free.

  • 13 guestrooms or units
  • Self-service laundry
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Property shuttles: Beach shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Casa Balam Cancun offers 13 accommodations with air conditioning. These individually furnished accommodations include desks. This Cancun hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include showers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (on request)
  • Desk
  • Air conditioning
  • Unique furnishings
  • Wardrobe or closet

Food & Drink

Casa Balam Cancun has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 2 weeks before arrival with check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance.

Guests will receive an email from the property with reservation deposit payment information at the time of booking. The deposit is payable via a secure link immediately after booking.

This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 2 weeks before arrival with check-in information and key retrieval information. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 10:00 AM

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve onsite parking. This property accepts debit cards, mobile payments, and PayPal. Cash is not accepted. 

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Minimum guest age is 18
  • Caters to adults only
  • Debit cards
  • No front desk
  • Guests will receive an email with special check-in instructions
  • Private entrance
  • Mobile payments
  • PayPal
  • Guest will receive an email before arrival 2 weeks
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered valet parking fee: MXN 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palapas Suites Hotel Cancun
  • Palapas Suites Hotel
  • Palapas Suites Cancun
  • Cancun Palapas Suites Hotel
  • Palapas Suites
  • Balam
  • Cancun Palapas Suites
  • Casa Balam Cancun Hotel
  • Casa Balam Cancun Cancun
  • Casa Balam Cancun Hotel Cancun

You should know

  • Pool access available from 9:30 AM to 7:30 PM.
  • This is an adults-only property and guests under 18 years old aren't allowed.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.