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4.4 out of 5

"No activities or entertainment. Some of the La Palma restaurant staff were rude and dismissive. " More

By a verified traveller on Sun 05 Nov 2023

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Hotel Description

4-star beachfront property near Tortuga Beach

On the beach

Within a 15-minute walk of this Zona Hotelera property, you'll find Langosta Beach and Playa Tortugas. Jardín del Arte and Escénica Tower are also within half a mile (1 km).

All-inclusive

This all-inclusive property features 4 restaurants, 2 outdoor pools, and 2 outdoor tennis courts. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and a playground, and families will appreciate the onsite laundry facilities.

Standard Villa, 2 Bedrooms, Kitchen, Resort View

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $550* Per night/room 11 Apr. - 12 Apr.

Family Master Villa, 2 Bedrooms, 2 Bathrooms, Resort View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Villa

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Villa, 2 Bedrooms, Kitchen, Beachside

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Villa, 2 Bedrooms, Kitchen, Resort View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Family Villa, 2 Bedrooms, Kitchen, Beach View

Bed Count 1 King Bed Maximum Occupancy 5 Max

The Royal Cancun All Villas Resort - All Inclusive ratings based on 18 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Royal Cancun All Villas Resort - All Inclusive

Everyone (5) Couples (2) Family (10)
3 out of 5
No activities or entertainment. Some of the La Palma restaurant staff were rude and dismissive.

Posted by on 5 Nov. 2023

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5 out of 5
Villa we stayed in felt like home

Posted by on 26 Aug. 2023

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1 out of 5

Posted by on 23 Jun. 2023

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5 out of 5
We enjoyed our stay at Royal Cancun so much! It is a special place with such nice people working there. I traveled with my wife and three sons who are ages 13,11 and 18 months. I would highly recommend the Royal Cancun for traveling families. Amongst all the high-rise touristy hotels, this place is a gem tucked into a beautiful property. Multiple buildings with smaller, more pleasing architecture that feel very homey. The staff there keeps this place looking amazing. The outdoor workers use all handheld tools and take such pride in their work. It has a zen feel to it with beautiful gardens and flowers. The buildings look amazing with striking red roofs and everything looks freshly painted. The gals cleaning the rooms go over and above. When they come in and clean it is for a long time and everything is spotless. There is a strong sense of pride in the workers who keep this wonderful place up. Due to the fact that we had a baby with, we didn't do the fancier restaurants but we didn't feel like we missed out at all. The open air (La Palapa) restaurant is wonderful. Unbelievable buffet breakfast that is really good. We usually ate so much at breakfast that we skipped lunch. Fresh fruit, wonderful scrambled eggs, beans and items from the griddle which were all fantastic. Dinners there usually have a theme (Mexican, Italian, Prime Rib night etc). I've run out of typing room but all so good! Tennis courts! Anyone who has negative comments is just whining!

Posted by on 6 Apr. 2023

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5 out of 5
Very happy with our stay. One more on-site food option would have been wonderful, and/or a late-night place to hang out. The music over the speakers could have been a little more upbeat, there were a lot of slow love songs. Everything else was fantastic!

Posted by , from havertown on 13 Mar. 2023

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4 out of 5

Posted by on 24 Dec. 2022

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5 out of 5
This was an amazing place to stay with a 18-month-old baby. We did the all inclusive package, the staff were amazing, the food was pretty solid, and the access to the beach and the pools was phenomenal. Lovely resort.

Posted by on 8 Sep. 2022

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5 out of 5
Great all inclusive hotel. Food was delicious even though it was quite far to go to some of the restaurants that was a package of the all inclusive. Overall, would definitely could back.

Posted by on 31 Jan. 2022

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4 out of 5
The check in guy kinda abrupt but the maid and the. guys in the resto is great and esp the bartender mr Pedro.

Posted by on 26 Sep. 2021

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5 out of 5

Posted by on 13 Aug. 2021

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About the The Royal Cancun All Villas Resort - All Inclusive

Location Kukulcan Boulevard Km 4.5 Hotel Zone, Cancun, QROO 77500

All-inclusive Details

  • Gratuities not included
  • All food and beverages included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • All non-motorized water sports included
  • Snorkeling included
  • Kayaking included
  • Sailing included
  • 24-hour room service
  • Bicycling included
  • All meals served buffet-style
  • Local beverages and soft drinks only
  • Minibar beverages - restrictions apply
  • Basic alcoholic beverages included
  • Kids club included

Property Features

The Royal Cancun All Villas Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Bring your whole family to The Royal Cancun All Villas Resort - All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary children's club, and outdoor tennis courts. Free breakfast is available daily. There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a fitness center, a garden, and a terrace. Free self parking is available. A complete renovation of The Royal Cancun All Villas Resort - All Inclusive was completed in December 2020. This 4-star Cancun property is smoke free.

  • 201 guestrooms or units
  • 4 levels
  • 15 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Built in 1976
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Kitchen
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Separate dining area
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

The Royal Cancun All Villas Resort - All Inclusive offers 201 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Accommodations at this 4-star property have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested. Renovation of all guestrooms was completed in December 2020.

  • In-room kitchen
  • Clothes dryer
  • Private balcony
  • Dining room
  • Sitting area
  • Pillowtop beds
  • Deep soaking tub
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 7:30 AM to 11:30 AM.

La Palapa Restaurant - This beachfront family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner.

The Italian Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Trattoria Sport Bar - This sports bar overlooks the garden and specializes in American cuisine. Open daily.

Snack Bar Pollside - This poolside restaurant specializes in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 25
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Royal Cancun All Villas Resort - All Inclusive

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free 12
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500.0 per accommodation, per stay
  • A tax is imposed by the city: USD 4.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal All Suites Resort All Inclusive
  • Royal All Suites All Inclusive
  • The Royal Cancun Inclusive
  • The Royal Cancun All Suites Resort All Inclusive
  • The Royal Cancun All Villas Resort - All Inclusive Cancun

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.