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"Everything went great " More

By a verified traveller on Wed 28 Jul 2021

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Hotel Description

Hotel near Woodfield Mall in Arlington Heights

Near the airport

Within 6 miles (10 km) of this Arlington Heights hotel, you'll find Woodfield Mall and Arlington International Racecourse. Also within 9 miles (15 km) are Allstate Arena and Donald E. Stephens Convention Center.

Renovated in 2023

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. A lobby fireplace, a computer station, and luggage storage are also on offer.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $124* Per night/room 31 Mar. - 1 Apr.

Suite, 1 King Bed with Sofa bed (Wet Bar, Living Room)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 2 Double Beds, Accessible, Non Smoking (Efficiency)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suburban Studios Arlington Heights – Elk Grove ratings based on 26 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Suburban Studios Arlington Heights – Elk Grove

Everyone (13) Couples (3) Family (11)
5 out of 5

Posted by on 20 Dec. 2022

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1 out of 5
Room key does no work. Plumbing issue .

Posted by on 21 Apr. 2022

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4 out of 5
Look like old

Posted by on 28 Mar. 2022

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1 out of 5

Posted by on 19 Nov. 2021

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4 out of 5
Everything went great

Posted by on 28 Jul. 2021

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4 out of 5

Posted by on 11 Jul. 2021

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4 out of 5

Posted by on 30 May 2021

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2 out of 5
Stayed here for 2 nights. The 2nd night I was in a different room (away from the main road which has loud traffic). The following items were missing from the room: TV remote, hair dryer (blow dryer), face wash towels, Kleenex. I requested these items. The young lady said "we will take care of it" and I never heard back from her again. I followed up 3 hours later. She repeated the exact same words. I never heard back from her and I never received any of these items. The room was clean and comfortable which I liked and appreciated. I was given a room for a person with a disability. This really surprised me.

Posted by , from Chicago, IL on 3 Jul. 2020

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Comment from Hotel Management

3 Jul. 2020 by General Manager

Dear Nancy, Please accept my sincere apology for failing your expectation regarding your stay with us, I shared your feedback with our team and we will ensure this issue addressed properly and make the most necessary improvement.

2 out of 5
This Bed Has Ants Around It & On The Night Stand. The Manager Offered To Change It But Er Are Already Settled In & It Is Late.

Posted by , from Arlington IL on 13 Jun. 2020

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5 out of 5
Great place to stay comfort and peace full we got a good night's rest

Posted by on 11 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Hotel Management

Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with!

About the Comfort Inn Arlington Heights - O'Hare Airport

Location 2120 S Arlington Heights Rd, Arlington Heights, IL 60005

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Suburban Studios Arlington Heights – Elk Grove. Limited free parking is available on a first-come, first-served basis. A complete renovation of Suburban Studios Arlington Heights – Elk Grove was completed in August 2023. This Arlington Heights hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 3 levels
  • Built in 1986
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Arlington Heights Station (5.1 km / 3.1 mi)
  • Parking: Free self parking

Room Amenities

Suburban Studios Arlington Heights – Elk Grove offers 125 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 6:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 5.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 4
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Car not required
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 5.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arlington Heights Holiday Inn Express
  • Comfort Inn Arlington Heights O'Hare
  • Holiday Inn Express Hotel Arlington Heights
  • Arlington Heights Holiday Inn
  • Holiday Inn Arlington Heights
  • Comfort Inn Arlington Heights Chicago Hotel
  • Comfort Inn Arlington Heights O'Hare Airport
  • Suburban Studios Arlington Heights – Elk Grove Hotel
  • Comfort Inn Arlington Heights Chicago O'Hare Airport
  • Suburban Studios Arlington Heights – Elk Grove Arlington Heights

You should know

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Suburban Studios Arlington Heights – Elk Grove.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.