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5.0 out of 5

"Absolutely enjoyed my stay at the Canvas hotel. Entire staff was very nice and accommodating and the breakfast was so good. They have 24hr room servic ... " More

By a verified traveller on Tue 17 Jan 2023

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Hotel Description

Family-friendly 5-star hotel near La Mer North Beach

Bur Dubai stay

Your stay at this Bur Dubai hotel places you within 2 miles (3 km) of Dubai Museum and BurJuman Mall. Dubai Creek and Gold Souk are also within 2 miles (3 km).

Dining options, 2 bars/lounges

This luxury hotel includes 2 restaurants, an outdoor pool, and a gym. Families will appreciate the free kid's club and onsite laundry facilities. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like valet parking and WiFi in public areas.

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
CA $100* Per night/room 20 Mar. - 21 Mar.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite with 1 King Size Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Canvas Dubai - MGallery Hotel Collection ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Canvas Dubai - MGallery Hotel Collection

Everyone (1)
5 out of 5
Absolutely enjoyed my stay at the Canvas hotel. Entire staff was very nice and accommodating and the breakfast was so good. They have 24hr room service as well and I really enjoyed the food and the options on the menu! 10/10 highly recommend!

Posted by on 17 Jan. 2023

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Comment from Hotel Management

20 Jan. 2023 by Best Regards, Ankush Kaul Hotel Operations Manager

Dear Mr. Tehia,Greetings of the day!Thank you for sharing your experience at The Canvas Hotel- MGallery Hotel Collection.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have exceeded your expectations. As our valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you for staying at The Canvas Hotel- MGallery Hotel Collection and we hope you choose to stay with us again whenever your travel needs bring you back to Dubai.Warm RegardsAnkush KaulHotel Operations Manager

5 out of 5
Great staff and facilities. The view from the rooftop is spectacular. The immediate area around the hotel is ok but it is close to some of the tourist attractions. I would stay again at this hotel if I go back to Dubai.

Posted by on 5 May 2019

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Comment from Hotel Management

5 May 2019 by Mirco Iada

Dear valued guest, Thank you for sharing your feedback after your stay with us at The Canvas Hotel MGallery by Sofitel. We greatly appreciate receiving your kind comments. We will for sure let our staff to know that you are pleased with their services. We look forward to welcoming you back in the near future, rest assured that we would continually provide you with the best services and personalized care at all times. With best regards, Mirco Iada General manager

About the The Canvas Dubai - MGallery Hotel Collection

Location 23, Kuwait Street, Dubai, Dubai 116656

Property Features

The Canvas Dubai - MGallery Hotel Collection offers its guests an outdoor pool, a health club, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and 2 meeting rooms. Spa services, a terrace, and a complimentary children's club are also featured at the luxury The Canvas Dubai - MGallery Hotel Collection. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 164 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2011
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

The Canvas Dubai - MGallery Hotel Collection offers 164 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Luxury bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:30 AM.

Azalya Restaurant - This restaurant serves brunch, lunch, and dinner. A children's menu is available. Reservations are required.

Signature Sanjeev Kapoor - This restaurant specializes in Indian cuisine and serves lunch and dinner. Reservations are required. Open daily.

Alfonxo - This sushi bar specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Estrellas Skyline Lounge - This rooftop bar overlooks the pool. Happy hour is offered. Open daily.

24-hour room service is available.

Spa Services

  • Couples treatment rooms
  • Manicures and pedicures
  • Aromatherapy treatments
  • Massages
  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 157.5 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Canvas Dubai - MGallery Hotel Collection

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Grey water recycling system
  • Children stay free 12
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AED 80 for adults and AED 60 for children
  • Early check-in fee: AED 250 (subject to availability)
  • Late check-out fee: AED 450 (subject to availability)
  • Rollaway bed fee: AED 157.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dubai Melia
  • Canvas Hotel Dubai MGallery Sofitel
  • Melia Hotel Dubai
  • Canvas Hotel MGallery Sofitel
  • Canvas Dubai MGallery Sofitel
  • Canvas MGallery Sofitel
  • The Canvas Hotel Dubai MGallery
  • The Canvas Dubai - MGallery Hotel Collection Hotel
  • The Canvas Dubai - MGallery Hotel Collection Dubai
  • The Canvas Dubai - MGallery Hotel Collection Hotel Dubai

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Pool access available from 8 AM to 7 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.