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"My only comment is that the bath tub is slippery. My 84 year old mom had to take extra care to not slip when showering. Me as well. " More

By a verified traveller on Sat 07 Oct 2023

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Hotel Description

Hotel near C.B. Smith Park in Pembroke Pines

In suburbs

You'll be within 3 miles (5 km) of C.B. Smith Park and 6 miles (10 km) of Pembroke Lakes Mall with a stay here. Cleveland Clinic Florida is within 6 miles (10 km) and Nova Southeastern University is within 9 miles (15 km).

Free breakfast

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free continental breakfast is served.

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express & Suites Pembroke Pines-Sheridan St ratings based on 23 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Pembroke Pines-Sheridan St

Everyone (12) Couples (1) Family (9)
5 out of 5
This property was very clean and well maintained. The staff were very friendly and the manager went over and above to make our stay an enjoyable one.

Posted by on 1 Mar. 2022

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Comment from Hotel Management

5 Mar. 2022 by Don, General Manager

Thank you for your wonderful words regarding your stay at my hotel. It was a pleasure to read that we were able to meet all of your expectations. We strive daily to provide the best service possible for all our guests and I will share with my staff the wonderful job they did. Thank you again for your feedback and I hope you stay with us again in the near future

1 out of 5
Old and dirty

Posted by , from Mckinney on 4 Mar. 2024

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Comment from Hotel Management

4 Mar. 2024 by Rachel H. General Manager

Hi Linds! This property was just completely renovated and we are top in the Region in cleanliness. I think you may have mistaken us with another location. Enjoy your day and we hope to serve you soon.

5 out of 5

Posted by on 21 Jan. 2024

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Comment from Hotel Management

25 Jan. 2024 by Danielle P - Customer Care Specialist

Thank you for rating us a 5 out of 5 ,Deliciah. We love a good survey and appreciate you taking the time out to share your experience. We hope you continue booking with us.

5 out of 5

Posted by on 25 Oct. 2023

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Comment from Hotel Management

21 Nov. 2023 by Danielle P - Customer Care Specialist

Thank you Milton for you 5 star rating. We are delighted to know you enjoyed your stay here at out Pembroke Pines location. Our team looks forward to your return.

5 out of 5
My only comment is that the bath tub is slippery. My 84 year old mom had to take extra care to not slip when showering. Me as well.

Posted by on 7 Oct. 2023

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Comment from Hotel Management

7 Oct. 2023 by Rachel H. General Manager

Thank you for the 5 star review Flor! I'm sincerely sorry that you mom had some trouble. We do have factory anti-slip grade tubs. Hopefully, this didn't deter you from returning again to our location.

5 out of 5
Awesome bed’s extremely clean Great stay great breakfast too

Posted by on 26 Mar. 2023

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5 out of 5
The property was clean in and out. The room was super clean and comfortable. Staff was super attentive and willing to help in any way. We will stay there if we were to visit the area again.

Posted by on 14 Mar. 2023

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5 out of 5
Overall, the hotel was a safe haven from the storm. The room was very comfortable and the breakfast was good. Staff was excellent and very friendly and efficient. We really felt safe here. It would have been perfect if it had been more walkable with more restaurants within walking distance.

Posted by on 30 Sep. 2022

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Comment from Hotel Management

30 Sep. 2022 by Don, General Manager

Thank you for the kind words about our hotel. The staff worked very hard to make sure everyone that was seeking refuge from the storm was made as comfortable as possible. We hope that you can come back one day and enjoy the hotel and city an a leisure trip.

4 out of 5
We had two issues and the staff repaired the issue immediately. They were very attentive.

Posted by on 11 Mar. 2022

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Comment from Hotel Management

11 Mar. 2022 by Don, General Manager

Thank you for your feedback regarding your stay at my hotel. It is great to hear you enjoyed your overall stay with us and I will certainly share your feedback with my management team. I am glad to hear the staff to actions to correct the issues while you were here. I hope we have another opportunity to welcome you back to the Holiday Inn Express & Suites.

1 out of 5

Posted by on 24 Feb. 2022

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About the Holiday Inn Express Pembroke Pines-Sheridan Street, an IHG Hotel

Location 14651 NW 20th St, Pembroke Pines, FL 33028

Property Features

Holiday Inn Express & Suites Pembroke Pines-Sheridan St offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 675 square feet (63 square meters) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express & Suites Pembroke Pines-Sheridan St. This Pembroke Pines hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 5 levels
  • 675 sq ft of conference space
  • 63 sq m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , RV, bus, truck parking (surcharge)

Room Amenities

Holiday Inn Express & Suites Pembroke Pines-Sheridan St offers 110 accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Sitting area
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (on request)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 18
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Pembroke Pines-Sheridan Street
  • Holiday Inn Express Pines-Sheridan
  • Holiday Inn Express Pines-Sheridan Hotel
  • Holiday Inn Express Pines-Sheridan Hotel Pembroke Street
  • Holiday Inn Express Pembroke Pines-Sheridan Street Hotel
  • Holiday Inn Express Pines-Sheridan Street Hotel
  • Holiday Inn Express Pines-Sheridan Street
  • Holiday Inn Express Pembroke Pines Sheridan Street
  • Inn Express PinesSheridan
  • Holiday Inn Express Pembroke Pines Sheridan Street
  • Holiday Inn Express Suites Pembroke Pines Sheridan St
  • Holiday Inn Express & Suites Pembroke Pines-Sheridan St Hotel
  • Holiday Inn Express Pembroke Pines Sheridan Street an IHG Hotel

You should know

  • Pool access available from 7:00 AM to 7:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.