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4.1 out of 5

"love to stay at Hilton hotels in any part of the world. " More

By a verified traveller on Wed 05 Jan 2022

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Hotel Description

Luxury hotel with 1 outdoor pools, connected to the convention center in Guadalajara

Zona Expo stay

With a stay at this Zona Expo hotel, you'll be within half a mile (1 km) of Expo Guadalajara and 2 miles (3 km) of Plaza del Sol. Also, La Minerva is within 3 miles (5 km) and Degollado Theater is within 6 miles (10 km).

Multiple dining options

This luxury hotel includes 2 restaurants, an outdoor pool, and a gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a bar/lounge on site, and laundry facilities and concierge services are also provided.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $99* Per night/room 5 Apr. - 6 Apr.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Barceló Guadalajara ratings based on 7 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Barceló Guadalajara

Everyone (4) Couples (1) Family (2)
4 out of 5

Posted by on 5 Feb. 2024

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Comment from Hotel Management

20 Mar. 2024 by Sol Chávez

Nos complace saber que disfruto de su estancia en nuestro hotel Barceló Guadalajara y que nuestro personal pudo brindarle un servicio amable y atento. ¡Gracias por elegirnos como su destino de hospedaje! Esperamos tener el placer de recibirla nuevamente en el futuro para seguir ofreciéndole experiencias memorables. ¡Gracias por tus amables palabras!

5 out of 5
Everything okay?

Posted by on 6 May 2023

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Comment from Hotel Management

8 May 2023 by Adriana Alcazar / Revenue Manager.

Estimada Srita. María, agradecemos su calificación y nos motiva para seguir desempeñando nuestro trabajo con orgullo y satisfacción saber que logramos sus expectativas. esperamos verle pronto en su próxima visita.

1 out of 5
The service was so bad derespected for mi en my 3 sister. One of my sister had a tragedy the cartel Jill him md He was inocet. By booking in Barceló base on my sister experience Was So bad the staff was Rude the food was extremille expensive We were more Erred Them Happy no breakfast Moor Free. We get To The restaurant and I Got charge 600 hundred pesos for Tree coffees no nice. We found out that it not Marcelo rant Barceló just the three so the three coffees cost me 600 pesos and two hamburgers with fries and three glasses of wine. It was $2600. I mean 600 pesos that was ridiculous for that color food. The food was not even cooked right we have to let the meat out, but we were pretty disappointed that this place is not even Barcelos yet, but nobody told me about it so one of sympathy. This told me that he is just a worker and he hast to elevate. You know they orders from up there. I do think that they should also helps out the people who book under Pacella Marshall is ready for you know prestigious place and I am honestly requesting my refill. Are you already spent a lot of money in the restaurant but I do want my profile back I was really unhappy. I have to get out of that. I wanted to stay one more day because I need surgery and I need to stay someplace what are you doing around and I found a really nice place with good they were any Deborah need breakfast all day long coffee for free water anyway, do you want they have everything here for almost nothin

Posted by , from SEATTLE on 4 May 2023

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Comment from Hotel Management

6 May 2023 by Adriana Alcazar / Revenue Manager.

Dear Ms. Ashley: Thank you very much for sharing your opinion with us. It is never pleasant to find out that we did not know how to meet the expectations of our guests. However, we thank you for giving us feedback on your dissatisfaction. Your report tells us that we have this area of opportunity, which we will be working on to correct it and prevent experiences you live from being replicated with other guests. We send you our most sincere apologies for any inconvenience this situation has caused you.

4 out of 5

Posted by , from houston on 27 Mar. 2022

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5 out of 5
love to stay at Hilton hotels in any part of the world.

Posted by on 5 Jan. 2022

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Comment from Hotel Management

6 Jan. 2022 by Conchita Alonso

Mr. Rosendo, Thank you for your preference. Conchita Alonso Rooms Division

5 out of 5
This is a great place to stay.

Posted by , from Orchard Lake on 5 Jan. 2022

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Comment from Hotel Management

5 Jan. 2022 by Conchita Alonso

Mr. Gregory , We apreciate it your evaluation about our service. Best Regards, Conchita Alonso Rooms Division Manager

5 out of 5
Everything is good.

Posted by on 10 Oct. 2023

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Comment from Hotel Management

10 Oct. 2023 by Adriana Alcazar / Reservations Manager

Dear Mr. David. we appreciate your preference and your time taken to evaluate us. Your rating motivates us to continue doing our work with pride and enthusiasm. We hope to see you soon on your next visit to Barceló Guadalajara, your home. Greetings.

Property Features

Barceló Guadalajara offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. Event space at this hotel measures 58642 square feet (5448 square meters) and includes a conference center. The luxury Barceló Guadalajara also features tour/ticket assistance, concierge services, and laundry facilities. Parking is available for a fee. This Guadalajara hotel is smoke free.

  • 1 building
  • 463 guestrooms or units
  • 20 levels
  • 2 dining venues
  • Meeting rooms
  • 58642 sq ft of conference space
  • 5448 sq m of conference space
  • Built in 1994
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Barceló Guadalajara offers 463 accommodations with minibars (stocked with some free items) and safes. Beds feature down comforters. 42-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Guadalajara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.

Los Vitrales - This restaurant serves breakfast, lunch, and dinner.

Agave - This restaurant serves lunch and dinner. Open daily.

La Cantina Sports Bar - Onsite sports bar. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Barceló Guadalajara

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals not allowed
  • Minimum guest age is 18
  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 12
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 480.00 for adults and MXN 235.00 for children
  • Self parking fee: MXN 60 per night
  • Valet parking fee: MXN 60 per night
  • Early check-in fee: MXN 750 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Barceló Guadalajara Hotel
  • Barceló Guadalajara Guadalajara
  • Barceló Guadalajara Hotel Guadalajara

You should know

  • Pool access available from 8:00 AM to 9:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Globe
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.