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"Security was not so secure, price not to my expectation as the place a little to old and comparison to other hotels in price. " More

By a verified traveller on Fri 24 Jan 2020

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Hotel Description

Hotel near Embassy of Mexico in Guatemala in Guatemala City

Zona 10 stay

Within a 15-minute walk of this Zona 10 hotel, you'll find Embassy of Mexico in Guatemala and U.S. Embassy in Guatemala. Also, Oakland Mall is within half a mile (1 km) and Torre del Reformador is within 2 miles (3 km).

Free breakfast

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the spa tub and free buffet breakfast each morning.

1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $130* Per night/room 5 Apr. - 6 Apr.

1 King Bed, One Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Queen Bed, One Bedroom Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

1 King Bed Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Queen Bed, One Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Business, 1 King Studio One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Wyndham Garden Guatemala City ratings based on 8 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Wyndham Garden Guatemala City

Everyone (4) Family (3)
3 out of 5

Posted by on 7 Feb. 2019

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5 out of 5

Posted by , from Norwalk on 10 Jan. 2024

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5 out of 5

Posted by , from HILLSBOROUGH on 16 Sep. 2023

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Comment from Hotel Management

19 Sep. 2023 by Diana Chavez / Rooms Division Manager

Estimado Sr./Sra.Gracias por tomarse el tiempo de escribir un comentario sobre su reciente visita a Wyndham Garden Guatemala City. Nos enorgullece leer que disfrutó de su estadía.Dear Sir/MadamThank you for taking the time to write a review about your recent visit to Wyndham Garden Guatemala City. We are proud to read that you enjoyed your stay.

4 out of 5
It was great

Posted by , from IONE on 18 Jul. 2023

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Comment from Hotel Management

18 Aug. 2023 by Wyndham Garden Guatemala City

Dear Anibal,Thank you for taking the time to write a review about your recent visit to Wyndham Garden Guatemala City. We will love to take care of you in your next visit.

5 out of 5

Posted by on 11 Mar. 2023

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Comment from Hotel Management

4 May 2023 by Radisson Hotel and Suites Guatemala City

Dear Sally, Thank you so much for your stay at Radisson Hotel and Suites Guatemala City and for leaving a review. Looking forward to seeing you again.

3 out of 5
Security was not so secure, price not to my expectation as the place a little to old and comparison to other hotels in price.

Posted by on 24 Jan. 2020

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Comment from Hotel Management

31 Jan. 2020 by General Manager

Hello Anoymous, Thanks for staying with us. We are really sorry that you didn´t felt secure in our hotel. We have security cameras all over the place and we also have securitiy staff. Our hotel is always trying to improve, so will be renovate our room in the near future. We hope you can give us a second chance. Best regards,

1 out of 5
Two words: bed bugs,This was my worst hotel experience ever,really it was an horrible experience,ugly rooms with “a view” to a wall that is,wake up from a nice nap to a wet bed due to a drip coming from the ceiling, being on the 5th floor on a high rise I don’t think it was from the rain....actually I don’t want to think at all what it was, phones will not dial to in room dinning,”safe” for your valuables was unsafe and in deplorable conditions,a single 12 once bottle of water at room temperature, ugly dark color carpet....but the worst wake up next day with bites in my arms,will not stay on this place ever, expend a little extra and stay at the Hyatt or the Mercur or Barcelo,but stay away from this dirty place,staff was really friendly,tha is it. Bad Bad experience.

Posted by , from Chicago on 20 Oct. 2018

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Comment from Hotel Management

15 Dec. 2018 by Rosario Soler

Estimado Luis, Gracias por tomarse el tiempo para compartir sus comentarios. Lamentamos que no esté satisfecho con su estancia. Nos tomamos el tiempo para escuchar sus comentarios constructivos y así poder mejorar constantemente nuestros servicios. Daremos seguimiento a su problema expuesto. Atentamente,

2 out of 5
Me dieron mala Atención por extra adulto

Posted by on 18 Apr. 2022

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About the Radisson Hotel And Suites Guatemala City

Location 1a Avenida 12-46 Zona 10, Guatemala City, Guatemala 1010

Property Features

Wyndham Garden Guatemala City offers its guests a 24-hour health club and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 38298 square feet (3558 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Wyndham Garden Guatemala City. An airport shuttle (available 24 hours) is available for a fee. This Guatemala City hotel is smoke free.

  • 1 building
  • 143 guestrooms or units
  • 18 levels
  • Meeting rooms
  • 38298 sq ft of conference space
  • 3558 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Wyndham Garden Guatemala City offers 143 accommodations with safes and complimentary bottled water. 55-inch Smart televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

El Huerto Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Eat and Drink Bar/Lounge - This bar serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Wyndham Garden Guatemala City offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for GTQ 202.5 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 2
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest education on local ecosystems and culture

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GTQ 125 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: GTQ 0 (one-way), (up to 12 years old)
  • Rollaway bed fee: GTQ 202.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wyndham Garden Guatemala City Hotel
  • Wyndham Garden Guatemala City Guatemala City
  • Wyndham Garden Guatemala City Hotel Guatemala City

You should know

  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.