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"I didn’t like the noisy window a/c unit and I missed a clothing locker " More

By a verified traveller on Thu 09 Nov 2023

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Hotel Description

Hotel near Hawaii Convention Center in Honolulu

Waikiki stay

Within a 15-minute walk of this Waikiki hotel, you'll find Hawaii Convention Center and Royal Hawaiian Center. Ala Moana Center and Waikiki Beach are also within 2 miles (3 km).

Multiple dining options

This smoke-free hotel features 3 restaurants, a bar/lounge, and an outdoor pool. Self parking, a business center, and a coffee shop are also offered.

Deluxe Double Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max
CA $159* Per night/room 22 Apr. - 23 Apr.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Waikiki Monarch Hotel ratings based on 13 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Waikiki Monarch Hotel

Everyone (11) Family (1)
5 out of 5
I didn’t like the noisy window a/c unit and I missed a clothing locker

Posted by on 9 Nov. 2023

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3 out of 5
Room AC so old, could not see any of the control functions. No water in Hotel when we arrived. Pool closed due to unsafe conditions of hotel around pool. Homeless all over the neighborhood around hotel. Parking fee very high and not disclosed on website.

Posted by on 12 Jul. 2023

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Comment from Hotel Management

19 Jul. 2023 by Vanessa - Hotel Manager

Aloha,Thank you for staying with us on your recent trip to Hawaii. We sincerely apologize for the less than stellar service. We have forwarded your review to the parking manager as they are a third party company that is handled separate from the hotel. We are always looking for ways to improve and enhance our services so we greatly appreciate your feedback. With your feedback we hope to be able to provide a better service and experience on your next visit.Mahalo,

3 out of 5
Good location at the end/beginning of Waikiki proper. If you want to be in the middle of the action, this is not for you. The desk staff is singularly unhelpful, ignores you, and are on their phones. They usually only have one staff member for checkins or questions. Once you accept that people are not friendly or helpful, the place can grow on you...a littler. You are on your own...

Posted by on 29 May 2019

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4 out of 5
What we liked: The price per night is the best in Waikiki and hotel is nicely located. Decorated that 50's - 60's Tiki style you love to see in Hawaii. Great convenience having car rental, food, laundry and parking all on site. Roof Pool was awesome. Desk Staff were friendly and always able to help. A++. BEST Muffins you'll ever eat sold at Maleko breakfast shop on site. We were addicted to their Pineapple/Coconut muffins. Towels and beds freshened daily and the soap for the showers is AWESOME smelling. I wish it were a brand available in the states. What we didn't like: 1 of the two rooms we rented was in excellent condition with modern features but the other room was not in good condition. Old & Shabby. Tub had seen better days, carpets needed vacuuming and bathroom walls had grit built up in the corners. Cleaning staff needs to be trained better. Rooms did have a dorm fridge which was a nice feature. To me it seems they are in the middle of updating all their old rooms and we just happened to get one of the rooms that wasn't remodeled yet. Despite the condition of that one room, all the PLUSSES far far outweigh the lone minus. We plan to come back to Oahu and Hawaiian Monarch will be our hotel of choice.

Posted by on 20 Mar. 2019

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3 out of 5
Considering the cost we paid, we probably got what we paid for.

Posted by on 18 Dec. 2018

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3 out of 5
The hotel experience was ok. The hotel had a nice pool and hot tub. The room had old carpet the staff cleaned the best they could. The tub and shower never seemed to get cleaned. Some staff was friendly while other staff did not seem to really care about their job. The hotel is about a 20 min walk to the Waikiki beach. There is a lot of interesting facilities within the hotel other than the pool and hot tub such as a bar, few restaurants and gift shops. The bar has a very affordable happy hour from 5pm to 6pm. Some other facilities were not explored such as the exercise room. Overall I had a good time.

Posted by on 13 Nov. 2018

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2 out of 5

Posted by on 3 Nov. 2018

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3 out of 5

Nice location, ugly room.

Location was fine. Walking distance to almost everything local. Including beach. Sucks parking is $25 a night. We found parking coupl blocks away or on the Ala Wai. But street parking is almost impossible after a certain time. Room was almost like a run down apartment. Rug was stained. Sheets on bed had some stains. Slow response from hotel when requesting extra towels/tissue. Tub looked like someone had spilled pain/chaulk all inside. Definitely a lower end hotel.

Posted by , from california on 14 Apr. 2018

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1 out of 5

Miserable filth-hole with horrible staff- GARBAGE!

Pros: NOTHING.
Cons: EVERYTHING.
Location: Doesn't matter. Sleeping in a car like a homeless person is better than staying in this hole.
TOTAL TRAP!!! Reviews did not reflect reality. No parking- had to pay to park and this was not disclosed. "Front desk" appeared to be an afterthought and was not easy to find. Staff was unfriendly and unhelpful. Seemed put out that we were bothering them. The room was filthy- completely disgusting. We do not require high quality, and were only looking for a clean room with a bed to sleep in. The bed was no more comfortable than a box spring. The carpet looked as though it hadn't been cleaned in decades. The smell in the room was offensive. It smelled of unclean. We contacted the front desk and explained that we were unhappy with the room. They explained that they would not refund, but could let us check out another room, however, they did not have any other rooms available, and still were unwilling to refund us for the room. It was clear that this was a regular scenario for them, and obvious that they prey on tourists who have no way to research their facility beyond the reviews online. The reviews we saw were 4.7 out of 5. It's obvious they stacked that with their own reviews. There is no way they could have those numbers with the facilities provided. This place is a dive. We chose to sleep in our rental car over the room, even having paid for the room and not provided a refund. There is no way to emphasize enough how unhappy we are with this experience.

Posted by , from Washington on 20 Feb. 2018

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3 out of 5

expectations

Pros: The view from the window
Cons: A shampoo of the rug would be great. Having a nice flat screen tv in the room to relax to would be an upgrade. A real Coffee Maker with real cream
Location: You'll have to see it. It's Hawaii how can you not see the beauty in the island.
Rug was so dirty couldn't tell what color it was; walking around in the room without footwear not a good idea. Tiny coffee pot so if you are a coffee drinker you'll end up buying coffee from an outside business. The tv was a old box magnavox if you can remember those back breakers but it was a small 17inch. The view outside the window was the best part of the entire experience. If you are looking for a place without expectations and you just want to come in for sleep and get up and go then this hotel will do.

Posted by , from DMV on 30 Dec. 2017

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About the Waikiki Monarch Hotel

Location 444 Niu Street, Honolulu, HI 96815

Property Features

There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. There's an onsite business center. An outdoor pool, tour/ticket assistance, and barbecue grills are also featured at Waikiki Monarch Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. For a fee, parking is available. This Honolulu hotel is smoke free.

  • 1 building
  • 53 guestrooms or units
  • 44 levels
  • 3 dining venues
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Internet

Available in some public areas: Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Airport pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Waikiki Monarch Hotel offers 53 air-conditioned accommodations with minibars and coffee/tea makers. Premium cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

  • Minibar
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Waikiki Monarch Hotel has 3 restaurants on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 8:30 AM - 12:30 AM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:30 AM - 12:30 AM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is GE-203-034-8288-01. This property accepts Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:30 AM
  • Front desk closes daily at 12:30 AM
  • State tax ID - GE-203-034-8288-01
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Car not required
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 17.80 per accommodation, per night

The resort fee includes:

  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Pool access
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 23.00 per person (one-way)
  • Self parking fee: USD 45.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hawaiian Monarch
  • Hawaiian Monarch Honolulu
  • Hawaiian Monarch Hotel
  • Hawaiian Monarch Hotel Honolulu
  • Monarch Hawaiian Hotel
  • Hawaiian Monarch Hotel Hawaii/Honolulu
  • Hotel Hawaiian Monarch
  • Hawaiian Monarch Hotel
  • Waikiki Monarch Hotel Hotel
  • Waikiki Monarch Hotel Honolulu
  • Waikiki Monarch Hotel Hotel Honolulu

You should know

  • Pool access available from 9:00 AM to 6:00 PM.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.