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You'll find El Palmar Beach and Magic World Aquapark within a 15-minute walk of this Ixtapa property. Ixtapa Golf Course and Magic World Aquatic Park are also within half a mile (1 km).
All-inclusive
A nightclub, 4 restaurants, and 2 outdoor pools are all featured at this smoke-free property. There's fun for all ages with a free kid's club and a playground, and complimentary bicycles are available on site. Relax with a drink at the bar/lounge and enjoy free perks like buffet breakfast and free self parking.
Fontan Ixtapa Beach Resort - All Inclusive ratings based on 7 Verified Reviews
Review Summary
2.9
out of 5
3.0 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition2.5 out of 5.0
Guest reviews for Fontan Ixtapa Beach Resort - All Inclusive
Everyone (3)Couples (1)Family (3)
4 out of 5
The staff was very friendly and polite, thefood was limited to certain times and long lines. Room was comfy, overall nice stay
Posted by grims, from SEATLLE on 28 Feb. 2024
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Comment from Hotel Management
4 Mar. 2024
by Mariana Rauda, Gerente Calidad Hotel Fontan Ixtapa
Dear guestFirst of all, we appreciate the time you take to express your opinion, which is of utmost importance to us. We will take the necessary measures based on your recommendations to ensure your stay is pleasant.We hope to have the pleasure of serving you again. Don't forget to follow us on our social networks and official page to learn more about our different destinations and promotions.Respectfully Hotel Fontan Ixtapa.
3 out of 5
This place is really made mostly for Mexican families like a previous review mentioned. If you are coming from the states this is not your best option! Most bartenders & food service staff were rude! Food wasn’t pleasing, pool was dirty (didn’t seem like it got filtered & there was a water leak on the roof in our room (maybe AC unit problems)! Stayed here 4 nights & definitely wouldn’t book here again!
Posted by a verified traveller on 22 Jul. 2021
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Comment from Hotel Management
22 Jul. 2021
by Attentively, Oscar Hernandez ,General Manager Hote
Dear guest.
It is a great dismay for us to read your experience and we are definitely clarifying each of your recommendations to work tirelessly to regain your confidence and implement these improvements.
We offer you an apology for how your perception was generated during your stay, we have already made your opinion known to the engineer, he is already aware of his opinion, believe me that we are working tirelessly to reverse the points mentioned, we would love you to help us by telling us in which room was hosted in order to go to the root cause of the problem.
We know that we will be able to reverse many of our areas of opportunity thanks to his information. We will keep you informed if you wish and contact us to thank you and personally apologize for not meeting your expectations on this trip. We will be very vigilant and please accept a sincere apology on behalf of the entire team.
We will kindly receive it for your next vacation.
Sincerely:
Oscar Hernandez
General Manager Hotel Fontan Ixtapa
1 out of 5
Posted by a verified traveller on 16 Apr. 2021
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Comment from Hotel Management
4 May 2021
by Atte Jorge L. Rodriguez Argemi Gerente General Hot
Estimado huésped,
Agradecemos primeramente el tiempo que se tomó para contestar nuestra encuesta de satisfacción la cual es de suma importancia para nosotros, nos damos cuenta que la calificación de la encuesta es baja, nos encantaría que nos regale sus comentarios sobre como estuvo su estancia, para así darnos cuenta cómo vamos avanzando.
Esperamos tener el placer de atenderle nuevamente.
2 out of 5
Service was poor, food was poor,
Room was nice
To many visitors , pools and restaurants overcrowded
Posted by a verified traveller on 26 Jan. 2020
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Comment from Hotel Management
27 Jan. 2020
by Concierge
Apreciable huésped, antes que nada, le agradecemos el valioso tiempo que se toma para expresarnos sus comentarios. Compartiremos su sentir con los diversos departamentos involucrados para que juntos mejoremos los aspectos mencionados. Esperamos tener el gusto de atenderle nuevamente y que pueda constatar el cambio en nuestro equipo. Sinceramente…
4 out of 5
This hotel is for Mexicans family. Not for Americans or others. You not going to relax a all. Kids jumping here and there. Not good. It you trying to relaxing. Good hotel but not coming back. Not for me and mi wife. Trip was 12/4/19 to 12/13/19
Posted by a verified traveller on 14 Dec. 2019
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Comment from Hotel Management
17 Dec. 2019
by Attentively: Mariana Rauda
Dear guest,
It is a great dismay for us to read your experience and we are definitely puncturing each of your recommendations to work tirelessly to regain your confidence and implement these improvements.
We offer an apology for how your perception was generated during your stay, we have already made your opinion known to the engineer, in the same way the food and beverage manager is already aware of your opinion, believe me that we are working tirelessly to reverse the affected points, We would love to help you by telling us in the room to go to the root cause of the problem.
We know that we will be able to reverse many of our areas of opportunity thanks to your information. We will keep you informed if you wish and contact us to thank you and personally apologize for not meeting your expectations on this trip. We will be very aware and please accept a sincere apology on behalf of the entire team.
We will kindly receive it for your next vacation.
2 out of 5
old hotel, makes Super 8 look good
Pros:beach access
Cons:everything - rooms, amenities, food
Location:right on beach and across from great restaurants and shops
Requested 2 rooms next to each other because traveling with kids - did not get it. Asked for 2 rooms with 2 beds each, did not get it. Only had 1 outlet in the room, loud music until midnight right outside window - no water (sink, shower, toilet - had to request it turned on) - kids rooms could not control temp. Food was OK, but bland.
Posted by Mike, from Minneapolis on 19 Mar. 2017
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Comment from Hotel Management
22 Mar. 2017
by Fontán Ixtapa
Dear guest, We are truly sorry for not meeting your expectations. We will continue working to fix this issues. We have remodeling plans and we hope to have you back u¿in the future. Best regards
4 out of 5
Great beach location.
Overall a good experience. Hotel was a little dated but very clean. Great value for families traveling with children. Only complaint I would state was that our room delivery was delayed from 300pm until about 500pm because of the amount of traffic.
Posted by john, from s on 30 Dec. 2015
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About the Fontan Ixtapa Beach Resort - All Inclusive
All onsite activities, and facilities and equipment included
Spa/beauty facilities and services not included
Property Features
Fontan Ixtapa Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Fontan Ixtapa Beach Resort - All Inclusive offers its guests 2 outdoor swimming pools and complimentary bicycles. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include a business center and 4 meeting rooms. A nightclub, spa services, and a terrace are also featured at the family-friendly Fontan Ixtapa Beach Resort - All Inclusive. Free self parking is available. This 3-star Ixtapa property is smoke free.
474 guestrooms or units
8 levels
3 buildings
4 dining venues
Buffet breakfast (free)
Nightclub
Deli
Kid's club (free)
Poolside lounge chairs
Umbrellas for the pool
Business facilities
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Terrace
Garden
ATM
Bellhop
Elevator
No smoking on site
Water dispenser
Bar or lounge
Bar by the pool
Swim-up bar
Family Friendly Amenities
Family property
Number of outdoor pools - 2
Free WiFi
Children's club (free)
Snack bar/deli
Laundry facilities
Playground on site
Internet
Available in all rooms:
High-speed internet access
, Internet access (surcharge)
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
Fontan Ixtapa Beach Resort - All Inclusive offers 474 air-conditioned accommodations with laptop-compatible safes and designer toiletries. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
LCD television
Cable channels
Shower
Housekeeping (daily)
Hair dryer
Laptop safe
Designer toiletries
Telephone
Iron and ironing board
Blackout drapes
Air conditioning
Ensuite bathroom
Change of towels (on request)
Change of bedsheets (on request)
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Real Palapa - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Miramar - Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
La Hacienda - This fine-dining restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Cafe del Mar - This restaurant serves brunch only. Guests can enjoy drinks at the bar. Open daily.
Lobby Bar - Onsite bar. Open daily.
Spa Services
Body scrubs
Massages
Hot stone massage
Deep tissue massage
Sports massage
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Cribs (infant beds) are not available.
Pet Policy
Pets and service animals are not allowed at Fontan Ixtapa Beach Resort - All Inclusive
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash. This property uses solar energy, plus a grey water recycling system. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a smoke detector and a security system in each accommodation.
No cribs (infant beds) available
Children stay free
Service animals not allowed
Noise-free rooms not guaranteed
Debit cards not accepted
Staffed front desk
Smoke detector
Renewable energy source - solar
Grey water recycling system
Security system
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property does not follow sanitization practices of any association
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Comprehensive recycling policy
Hotel Names
Fontan Beach
Fontan Beach Resort
Fontan Ixtapa Beach
Fontan Ixtapa Beach Resort
Resort Fontan Ixtapa
Fontan Ixtapa Inclusive Ixtapa
Fontan Ixtapa Beach Resort - All Inclusive Ixtapa
Fontan Ixtapa Beach Resort All Inclusive
Fontan Resort All Inclusive
Fontan Ixtapa Beach All Inclusive
Fontan All Inclusive
Fontan Ixtapa Beach Resort - All Inclusive Ixtapa
Fontan Ixtapa Beach Resort
Fontan Ixtapa All Inclusive
You should know
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
