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Shangri-La Jakarta

5.0 star property
Family-friendly stay near Thamrin City Shopping Mall

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Shangri-La Jakarta

Photo gallery for Shangri-La Jakarta

Terrace/patio
Garden view
Premium bedding, down comforters, pillowtop beds, minibar
4 restaurants, breakfast, lunch, dinner served; international cuisine
3 bars/lounges, poolside bar

Overview of Shangri-La Jakarta

Reviews
9.2

Wonderful

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Explore the area

Map
Kota BNI, JL. Jend. Sudirman Kav. 1, Jakarta, Jakarta, 10220
  • Popular LocationThamrin City Shopping Mall18 min walk
  • Popular LocationGrand Indonesia Shopping Mall19 min walk
  • Popular LocationPlaza Indonesia4 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)41 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Property amenity

Deluxe Room, 1 King Bed

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed

Garden view

Horizon Club, Room, 1 King Bed

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Property amenity

Deluxe Room, 2 Single Beds

  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Executive Suite, 1 King Bed

  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite King

Premium bedding, down comforters, pillowtop beds, minibar

One Bedroom Suite King

  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Room, 2 Twin Beds

Garden view

Horizon Club Room, 2 Twin Beds

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

City view
Mandarin Oriental, Jakarta
Pool
Spa
Parking included
Free WiFi
4.7 out of 5, Exceptional, (319)
The price is CA $179
per night
CA $216 total
includes taxes & fees
3 May - 4 May
Mandarin Oriental, Jakarta

About the area

Jakarta

Heart of Jakarta.You'll be within half a mile (1 km) of Golden Triangle and 2 miles (3 km) of Grand Indonesia with a stay here. Thamrin City Shopping Mall and Bundaran HI are also within 2 miles (3 km).

What's nearby

  • Thamrin City Shopping Mall - 18 min walk
  • Grand Indonesia Shopping Mall - 19 min walk
  • Bundaran HI - 4 min drive
  • Plaza Indonesia - 4 min drive
  • Gelora Bung Karno Stadium - 8 min drive

Getting around

  • Jakarta Karet Station - 7 min walk
  • Stasiun MRT - Setiabudi - 12 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 44 min drive

Restaurants

  • SATOO at Shangri-La Hotel, Jakarta - 1 min walk
  • Nishimura - 1 min walk
  • Satoo - 3 min walk
  • B.A.T.S. - 1 min walk
  • Jia - 3 min walk

About this property

Shangri-La Jakarta

Family-friendly stay near Thamrin City Shopping Mall
Shangri-La Jakarta offers its guests a full-service spa, a complimentary water park, and outdoor tennis courts. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center and 13 meeting rooms. An outdoor pool, a children's pool, and a health club are also featured at the family-friendly Shangri-La Jakarta. Self parking is free. A complete renovation of Shangri-La Jakarta was completed in December 2016.

Smoking is allowed in designated areas at this Jakarta hotel.

  • 662 guestrooms or units
  • 32 levels
  • 4 dining venues
  • 3 bars or lounges
  • Built in 1994
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Shangri-La Jakarta offers 662 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 49-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in December 2016.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Languages

Chinese (Mandarin), English, Indonesian, Japanese

Property amenities

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free water park access
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 6.75 per stay)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 24-26 for adults and USD 12-13 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 3 outdoor tennis courts
  • Children's pool
  • Free water park access
  • Full-service spa
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Entertainment

  • 49-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

The check-in location differs from the property location; to check in, go to Horizon Lounge
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Jakarta

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 26.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24–26 for adults, and USD 12–13 for children
  • Valet parking fee: USD 6.75 per stay
  • Rollaway bed fee: USD 26.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Shangri-La Jakarta
Jakarta Hotel Shangri-La
Jakarta Shangri-La
Jakarta Shangri-La Hotel
Shangri-La Hotel Jakarta
Shangri-La Jakarta
Shangri-La Jakarta Hotel
Shangri La Hotel Jakarta
Shangri La Jakarta
Shangri-La Jakarta Hotel
Shangri La Hotel Jakarta
Shangri-La Jakarta Jakarta
Shangri-La Jakarta Hotel Jakarta

Shangri-La Jakarta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 383 out of 566 reviews" "
Rating 8 - Good. 141 out of 566 reviews" "
Rating 6 - Okay. 31 out of 566 reviews" "
Rating 4 - Poor. 7 out of 566 reviews" "
Rating 2 - Terrible. 4 out of 566 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Emi in the breakfast restaurant brought me a ginger tea for my cough that was super nice
Stayed 1 night in Dec 2023

6/10 Okay

Mustafa

Stayed 1 night in Dec 2023

10/10 Excellent

Shuhao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Nadiem

Liked: Cleanliness, staff & service, property conditions & facilities
It was a return trip after many years and good to see Shangri-la has kept it's standards for good service and personalized hospitality.
Stayed 1 night in Nov 2023

10/10 Excellent

firmansyah Luasan

Stayed 1 night in Oct 2023

10/10 Excellent

Gautam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay at Shangri La. would definitely recommend.
Stayed 3 nights in Oct 2023

8/10 Good

Stephane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Dhiraj

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place with fantastic staff all across
Excellent service made me feel like at home and welcomed
Stayed 3 nights in Oct 2023

8/10 Good

Phillip, Sugar Land

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff really stood out with their services however during my stay the hotel was so busy that food options weren’t always replenished in time, sometimes not at all during breakfast.
Stayed 4 nights in Jul 2023

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service very friendly and checked on us to see all ok.
Stayed 4 nights in Apr 2023