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4.2 out of 5

"Grateful for a place to stay after escaping the Lahaina fires " More

By a verified traveller on Sat 19 Aug 2023

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Hotel Description

3-star beachfront hotel with outdoor pool

On the beach

Within 6 miles (10 km) of this Kihei hotel, you'll find Kamaole Beach Park and Keawakapu Beach North. Also within 9 miles (15 km) are Maalaea Harbor and Wailea Beach.

Fun at the beach

This hotel features an outdoor pool and a rooftop terrace. Enjoy the spa tub and perks like free self parking and free WiFi. A garden, a library, and a picnic area are also on offer.

Standard Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $361* Per night/room 31 Mar. - 1 Apr.

Suite, 1 King Bed with Sofa bed, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Penthouse Suite, 1 King Bed with Sofa Bed, Kitchen, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Penthouse Suite, 3 King Beds with Kitchen, Pool View

Bed Count 3 King Beds Maximum Occupancy 6 Max

Junior Suite, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Kohea Kai Maui, Ascend Hotel Collection ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Kohea Kai Maui, Ascend Hotel Collection

Everyone (6) Couples (5) Family (2)
5 out of 5
Grateful for a place to stay after escaping the Lahaina fires

Posted by on 19 Aug. 2023

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Comment from Hotel Management

24 Aug. 2023 by Luseane Moa General Manager

Thank you so much for sharing your experiences with us. We are happy that we were able to house you during such devastation. We are happy you made it safe. Thank you for your feedback and we hope to accommodate you on your next visit to Maui.Take care and stay safe

1 out of 5
No window coverings. Never recommending this place. I want a full refund. Unlivable condition! As bad as bed bugs and broken plumbing.

Posted by on 26 May 2023

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Comment from Hotel Management

27 May 2023 by Luseane Moa General Manager

Thank you for sharing your experiences with us. We apologize for failing to meet your expectations. I see that you did check out early so please speak to Expedia regarding your refund that should have been credited back to you. Just to inform you that our hotel has quarterly pest control, we do not have bed bug issues because we take really good care of our bedding with our triple protection method. Thank you for your feedback and we hope that you enjoyed Maui. Take care and stay safe

4 out of 5
Ocean front is a big plus

Posted by on 4 Apr. 2022

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Comment from Hotel Management

6 Apr. 2022 by Luseane Moa General Manager

Thank you very much for your feed back and for sharing your experiences with us. We are delighted to know that you enjoyed our location and hopefully you got to experience a lot on Maui. We hope to see you again.

4 out of 5
This property isn’t really a ‘resort’ in the popular interpretation. It’s quaint, a bit quirky but authentic and directly across the road from breaking ocean waves, outrigger canoe outings, snorkeling or just a morning dip. Excellent location to launch other Maui adventures from too.

Posted by on 14 Nov. 2021

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Comment from Hotel Management

19 Nov. 2021 by Luseane Moa General Manager

Thank you so very much for sharing your experiences with us. We really appreciate your 4 star review. We are very happy to know that you enjoyed your stay and beach that is literally steps away. We hope that you will visit us again. Take care and stay safe

4 out of 5
Friendly staff and willing to help with questions. Updated inside the room. Location was great across from the beach.

Posted by on 30 Jul. 2021

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Comment from Hotel Management

2 Aug. 2021 by Luseane Moa General Manager

Thank you kindly for sharing your experiences with us. We greatly appreciate you taking the time to share your feedback. We are happy you enjoyed your stay and hope to see you again in the near future.

5 out of 5

Posted by on 3 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by Luseane Moa General Manager

Thank you for the perfect score review. We greatly appreciate you very much.

2 out of 5
We liked the availability of checking out beach chairs and umbrellas. We extremely disliked the microwaved breakfast; it was not disclosed when booking. They never indicated the food would all be cooked in a microwave. We also disliked the conditions of the property itself. Everything was old and dilapidated; the rooms themselves were renovated but the furnishings were old. The rooms showcased online were not the basic rooms available. That is false advertisement. The rooms showcased were from the single penthouse in the property.

Posted by on 1 Aug. 2019

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Comment from Hotel Management

1 Aug. 2019 by Luseane Moa General Manager

Aloha and Thank you for sharing your experiences. We apologize if we failed to meet your expectations. However, just want to clarify that we have a commercial conventional oven, waffle maker and a microwave. So not all but one item is microwaved. It is advertised online as "Hot Breakfast" like every other hotel out there that offers free complimentary breakfast. We are still in the process of updating our rooms. We are under new management, so slowly but surely things are getting done which we are excited about. We will definitely look into the online websites and correct whatever issues we may find. Thank you for your time and for sharing. We hope you may give us a chance in the near future.

4 out of 5
It was an ok place to stay much smaller and tighter quarters then expected

Posted by on 24 Jul. 2019

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Comment from Hotel Management

24 Jul. 2019 by Luseane Moa General Manager

Aloha and Thank you for sharing your experiences with us. Your feedback is greatly appreciated and we hope that you visit us again.

5 out of 5
The property was very nice. I actually felt like the staff could have been warmer but it may just be on geographics. The staff smiled but that was pretty much it...I would definitely stay again.

Posted by on 23 Jun. 2019

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Comment from Hotel Management

25 Jun. 2019 by Luseane Moa General Manager

Aloha and Thank you for sharing your review. I apologize if you felt some type of way, but rest assure that my staff are always very warming to everyone. We appreciate your scoring and please do visit us again soon.

5 out of 5

Posted by on 21 May 2019

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Comment from Hotel Management

21 May 2019 by Luseane Moa General Manager

Thank you for your review, we greatly appreciate your time and scoring.

About the Kohea Kai Maui, Ascend Hotel Collection

Location 551 S Kihei Rd, Kihei, HI 96753

Property Features

Kohea Kai Maui, Ascend Hotel Collection offers its guests an outdoor pool and a spa tub. A computer station is on site and WiFi is free in public spaces. A rooftop terrace, a library, and tour/ticket assistance are also featured at Kohea Kai Maui, Ascend Hotel Collection. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Kihei hotel.

  • 26 guestrooms or units
  • 2 levels
  • 5 buildings
  • Built in 1970
  • Terrace on the roof
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Kohea Kai Maui, Ascend Hotel Collection offers 26 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Rooms open to furnished lanais. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. This Kihei hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Private lanai (furnished)
  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is W34454409-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • No elevators
  • Children stay free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • UnionPay
  • State tax ID - W34454409-01
  • Staffed front desk
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Food service has been amended for enhanced safety
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kohea Kai Maui Resort Kihei
  • Kohea Kai Maui Hotel Kihei
  • Kohea Kai Maui Hotel
  • Kohea Kai Maui an Ascend Hotel Collection Member
  • Kohea Kai Maui Resort
  • Kohea Kai Maui Kihei
  • Kohea Kai Maui
  • Kohea Kai Resort Maui
  • Kohea Kai Maui Ascend Hotel Collection
  • Kohea Kai Maui, Ascend Hotel Collection Hotel
  • Kohea Kai Maui, Ascend Hotel Collection Kihei
  • Kohea Kai Maui an Ascend Hotel Collection Member
  • Kohea Kai Maui, Ascend Hotel Collection Hotel Kihei

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.