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"It's central and easy to find - staff was very friendly and check out is a bit later which is nice when you are jet lagged! " More

By a verified traveller on Wed 22 Jun 2022

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Hotel Description

4-star hotel near Natural History Museum

City center retreat

Within a 15-minute walk of this London City Centre hotel, you'll find Natural History Museum and Royal Albert Hall. Hyde Park and Harrods are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. A terrace, a garden, and a computer station are also on offer.

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $225* Per night/room 7 Apr. - 8 Apr.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

DoubleTree by Hilton London Kensington ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton London Kensington

Family (1)
5 out of 5
It's central and easy to find - staff was very friendly and check out is a bit later which is nice when you are jet lagged!

Posted by on 22 Jun. 2022

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2 out of 5
Location was great. Continuing HVAC issue isn’t acceptable. The freestanding A/C units are good at cooling, but the noise is monstrous. The machine noise coupled with the propped open window, to properly vent the unit , and associated street noise was quite disruptive to sleep. Based on other reviews, it seems this HVAC issue has been ongoing for some time now. Staff was courteous and facility was very clean. Fitness center was quite small.

Posted by on 8 May 2022

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About the DoubleTree by Hilton London Kensington

Location 100 Cromwell Road, London, England SW7 4ER

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 6 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly DoubleTree by Hilton London Kensington. Smoking is allowed in designated areas at this 4-star London hotel.

  • 163 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: West Brompton Station (1.6 km / 1 mi)
  • Metro station: Gloucester Road Underground Station (0.1 km / 0.1 mi)

Room Amenities

DoubleTree by Hilton London Kensington offers 163 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Kens Bar & Restaurant - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

London Secret Garden - Onsite restaurant. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 3
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Car not required
  • LGBTQIA friendly
  • Children stay free 12
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 25.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel London Kensington
  • Crowne Plaza London Kensington
  • London Kensington Crowne Plaza
  • Crowne Plaza Kensington Hotel London
  • Crowne Plaza London Kensington England
  • Crowne Plaza London Kensington Hotel
  • Crowne Plaza London Kensington
  • Crowne Plaza London Kensington an IHG Hotel
  • DoubleTree by Hilton London Kensington Hotel
  • DoubleTree by Hilton London Kensington London
  • DoubleTree by Hilton London Kensington Hotel London

You should know

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.