"The rooms were great. It's just weird that you have to request to get your sheets changed and I literally had to request towels and specific amenities ... " More
Heart of West Covina
You'll find South Hills Country Club and Citrus Valley Medical Center - IC Campus within 3 miles (5 km) of this hotel. Kindred Hospital - San Gabriel Valley and Glendora Square are also within 6 miles (10 km).
Business services
This hotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.
10 Aug. 2021 by Justin C
Thank you for your candid review. We apologize that your recent stay did not meet your expectations. Due to the changing COVID situation, we are limited in many of our hotel services. However, please know that we appreciate your feedback and will share your comments with our staff to make the necessary changes. We hope you will visit us again in the future. Sincerely,
12 Feb. 2020 by Serena
Thank you for your review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
27 Jan. 2020 by Serena
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Holiday Inn West Covina, an IHG Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 1500 square feet (139 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn West Covina, an IHG Hotel. Free self parking is available. This West Covina hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed
Free self parking , Free RV, bus, truck parking
Holiday Inn West Covina, an IHG Hotel offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Dahlia's Restaurant & Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Special check-in instructions:
An adult age 18 or older must assume all liability for the booking. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.