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Casa de Las Artes, member of Meliá Collection

4.0 star property
4-star hotel near Prado Museum

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Casa de Las Artes, member of Meliá Collection

Photo gallery for Casa de Las Artes, member of Meliá Collection

Front of property
Premium bedding, desk, free cribs/infant beds, free WiFi
Reception hall
Interior entrance
Suite, Terrace (Golden) | Bathroom

Overview of Casa de Las Artes, member of Meliá Collection

Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Atocha 83, Atocha, Madrid, Madrid, 28012
  • Popular LocationPrado Museum8 min walk
  • Popular LocationPuerta del Sol10 min walk
  • Popular LocationGran Via13 min walk
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)20 min drive

Room options

View all photos for Junior Suite, Terrace (The Artist | Extra)

Junior Suite, Terrace (The Artist | Extra)

Junior Suite, Terrace (The Artist | Extra)

  • 58 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Premier Room

Premier Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Room (Singular Room)

Room (Singular Room)

Room (Singular Room)

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite, Terrace (Golden)

Suite, Terrace (Golden)

Suite, Terrace (Golden)

  • 62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Terrace (The Artist)

Premium bedding, desk, free cribs/infant beds, free WiFi

Junior Suite, Terrace (The Artist)

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Single Room

Premier Single Room

Premier Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room (Singular Room | Roof View)

Room (Singular Room | Roof View)

Room (Singular Room | Roof View)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Singular Extra Room

Singular Extra Room

Singular Extra Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Terrace (Golden | 2+2)

Premium bedding, desk, free cribs/infant beds, free WiFi

Suite, 2 Bedrooms, Terrace (Golden | 2+2)

  • 65 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Premier Room, Connecting Rooms (2 + 2)

Premium bedding, desk, free cribs/infant beds, free WiFi

Premier Room, Connecting Rooms (2 + 2)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room, Connecting Rooms

Premium bedding, desk, free cribs/infant beds, free WiFi

Premier Room, Connecting Rooms

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 Large Twin Bed OR 2 Twin Beds

View all photos for Premier Room, City View

Premier Room, City View

Premier Room, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (The Artist)

Junior Suite (The Artist)

Junior Suite (The Artist)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Terrace (Golden)

Premium bedding, desk, free cribs/infant beds, free WiFi

Suite, 2 Bedrooms, Terrace (Golden)

  • 65 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

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4.8 out of 5, Exceptional, (1008)
The price is CA $506
per night
CA $557 total
includes taxes & fees
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About the area

Madrid

Central Madrid getaway .Within a 10-minute walk of this Madrid Centro hotel, you'll find Prado Museum and Puerta del Sol. Also, Plaza Mayor is within half a mile (1 km) and Gran Via is within 2 miles (3 km).

What's nearby

  • Prado Museum - 8 min walk
  • Puerta del Sol - 10 min walk
  • Plaza Mayor - 12 min walk
  • Gran Via - 13 min walk
  • El Retiro Park - 3 min drive

Getting around

  • Anton Martin Station - 2 min walk
  • Madrid (XOC-Atocha Train Station) - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive

Restaurants

  • Plenti - 2 min walk
  • Yoka Loka - 2 min walk
  • Doppelganger Bar - 2 min walk
  • Más Corazón - 2 min walk
  • La Sanabresa - 2 min walk

About this property

Casa de Las Artes, member of Meliá Collection

4-star hotel near Prado Museum
Casa de Las Artes, member of Meliá Collection offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 816 square feet (76 square meters) and includes conference space. A library, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Casa de Las Artes, member of Meliá Collection.

This 4-star Madrid hotel is smoke free.

  • 137 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 816 sq ft of conference space
  • 76 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Casa de Las Artes, member of Meliá Collection offers 137 air-conditioned accommodations with espresso makers and bathrobes. Beds feature premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include slippers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, French, Italian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 19 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Satellite channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Espresso maker

More

  • Connecting rooms available
  • Desk
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Renovations and closures

This property will be closed from January 13 2024 to April 17 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. 

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Casa de Las Artes, member of Meliá Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 375 out of 1000 reviews" "
Rating 8 - Good. 454 out of 1000 reviews" "
Rating 6 - Okay. 123 out of 1000 reviews" "
Rating 4 - Poor. 36 out of 1000 reviews" "
Rating 2 - Terrible. 12 out of 1000 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

hiba

Stayed 2 nights in Jul 2023

6/10 Okay

Nan

Stayed 2 nights in Jul 2023

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, quiet, clean, walkable
Stayed 2 nights in Jun 2023

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and great customer service . Great central location.
Stayed 2 nights in May 2023

4/10 Poor

Celine

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Convenient location and nice cleaning staff but that’s where the positives ended. I would classify this as a 3 star hotel at best. Very confusing layout inside the hotel (not accessible and would not recommend for the elderly either) and both the doorman and reception was not helpful except for one nice lady with curly brown hair whose name I can’t recall. The cleaning staff was a lot more welcoming than the reception and greeted us kindly. They also knew how to find the rooms when the doorman did not- upon arrival, the doorman led me the wrong way with me pulling 2 suitcases and then said he didn’t know where the room was and just left. Was hoping it was just an issue with one doorman but every time we entered the hotel they just stared or ignored us completely- did not understand what their purpose was as the doors were automatic and they didn’t seem to serve any security role either. The soundproofing for the rooms is extremely poor- at 3am on our last night we were woken up by a drunk man in the hallway vs next door yelling and banging around for about half an hour. It is a convenient walk to restaurants, shops, and sightseeing locations nearby but there were also many other hotels in the same area that would’ve been a better experience.

4/10 Poor

Carlos

Business traveller
Disliked: Property conditions & facilities, room comfort
Disappointing
Disappointing condition in comparison with the pictures
Stayed 3 nights in Apr 2023

6/10 Okay

patrick, Maumee

Travelled with family
Liked: Cleanliness
Disliked: Amenities
There is a doorman that seems to be more of a security person. When we first arrived he looked at us suspiciously. Other doormen as well made us feel uncomfortable. The room was large but had few amenities. Location is a short walk to Plaza Mayor which is good. The lobby looks fancy in the ads and is PK, the room looked very different/outdated.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, helpful staff.
Good location, 15 mins from the train station, close to shops, bars, restaurants, etc. Room was a good size, a very clean bathroom. Breakfast was vast, lots of hot and cold options, plus options for veggies. Staff were very helpful.
Stayed 1 night in Jan 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Cesar

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022